2/10 Terrible
Zaid
Traveled with partner
Jan 18, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here at the most expensive room before a flight. Stayed total of 4 hours needing sleep before our flight. We had gotten the most expensive room they had which included a jacuzzi which we agreed not to touch because of how filthy it is. The worse part is that above us they begun drilling ( we are on the 4th floor) directly above us constant annoying sounds of drilling, and I could not even hear my partner talk! restless I called the front desk told them this is unbelievable as we need to be out the hotel by 7pm for a flight. They shuttle service was also suspended notified via email upon booking last minute which was an inconvince and unable to get refunded. Went restless front desk had said drilling will stop at 4pm it did to be fair but the time in which it begun it was unbearable we had asked to switch rooms he sad they are sold out with room with jacuzzis and we can get a smaller room which is unacceptable as we paid more for a larger room with a separate living room too. We had such a bad experience here.
Zaid
Stayed 1 night in Jan 2025