Hotel X Toronto, a Destination by Hyatt Hotel

4.5 star property

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Relax by the rooftop pool with a stunning city view.
Enjoy dining in our spacious atrium with high ceilings and large windows offering views of the outdoors.
Relax in a spacious room with a city view, featuring a seating area and bathroom with sink and mirror.
Experience the blend of modern and historical architecture at this hotel, set amidst a charming plaza with lush greenery.
Relax in our spacious lobby, featuring a comfortable seating area with a sofa and coffee table.

Popular amenities

Explore the area

Map
111 Princes' Boulevard, Toronto, ON, M6K 3C3
  • Rogers Centre
    ‪2 min drive‬
  • CN Tower
    ‪3 min drive‬
  • Ripley's Aquarium of Canada
    ‪3 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪20 min drive‬

Room options

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 379 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Corner

7.0 out of 10
Good
(2 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Roll-in Shower

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Lake View

9.6 out of 10
Exceptional
(5 reviews)
  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (High Floor)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 Bedroom

  • 760 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 760 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel X Toronto, a Destination by Hyatt Hotel

4.5-star Toronto hotel, connected to the convention center in Old Toronto
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar.
Hotel X Toronto, a Destination by Hyatt Hotel offers 404 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and laptop-compatible safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

4 indoor tennis courts and a 24-hour health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Hotel X Toronto, a Destination by Hyatt Hotel features indoor tennis courts and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to 14 meeting rooms and coworking spaces. Event facilities measuring 60000 square feet (5574 square meters) include a conference center. This luxury hotel also offers a 24-hour health club, a library, and a terrace. A complimentary area shuttle within 5 kilometers is available for guests. Onsite parking is available (surcharge), along with a car charging station.

Hotel X Toronto, a Destination by Hyatt Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and noon.
ROSES Social - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Café X - This café serves breakfast, lunch, and light fare. Open daily.
Valerie - This poolside rooftop bar specializes in Fusion cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Hungarian, Italian, Korean, Lithuanian, Polish, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 5 km
  • Self parking on site (CAD 39.55 per night; includes in/out privileges)
  • Valet parking on site (CAD 56.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; CAD 20 to 50 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Café X
  • ROSES Social
  • Valerie

Things to do

  • 24-hour health club
  • 4 indoor tennis courts
  • Art gallery
  • Basketball
  • Billiards/pool table
  • Books
  • Fitness classes
  • Full-service spa
  • Heated pool
  • Library
  • Outdoor pool
  • Pilates classes
  • Racquetball/squash
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Video library
  • Yoga classes

Family friendly

  • Children's books
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Computer station
  • Conference center (60,000 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Low-height counter and sink (34 inches high)
  • Raised toilet seat (17 inches high)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 30 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Billy Bishop Toronto City Airport only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 100.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 50 per person
  • Self parking fee: CAD 39.55 per night (in/out privileges)
  • Valet parking fee: CAD 56.50 per night (in/out privileges)
  • Pet fee: CAD 100.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel X Toronto Library Hotel Collection
Hotel X Library Hotel Collection
X Toronto Library Collection
X Library Collection
Hotel X Toronto
Hotel X Toronto by Library Hotel Collection
Hotel X Toronto, a Destination by Hyatt Hotel Hotel
Hotel X Toronto, a Destination by Hyatt Hotel Toronto
Hotel X Toronto, a Destination by Hyatt Hotel Hotel Toronto

Hotel X Toronto, a Destination by Hyatt Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1605 out of 2022 reviews
Rating 8 - Good. 252 out of 2022 reviews
Rating 6 - Okay. 92 out of 2022 reviews
Rating 4 - Poor. 37 out of 2022 reviews
Rating 2 - Terrible. 36 out of 2022 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberlee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

brian and sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bryanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Clean. Friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star excellent resort great service and great quality
Stayed 3 nights in Apr 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A front desk rep named John was extremely helpful and made our check in very smooth. We also really liked the fact this hotel had a blackout drop down
Stayed 1 night in Apr 2025

10/10 Excellent

Lannie

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Qais

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

brian and sherry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Trish

Traveled with group
Liked: Amenities
Easy and ample underground parking. Option for self park or valet park. High security with the elevators requiring a room to access the floor. Very clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Mikal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just been discussing how this is the best hotel we may have ever stayed at. Absolutely amazing all round. Our view from the room was breathtaking and the Irish lady who checked us in was so friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great location for events.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pranvera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay at Hotel X. The room was very clean and relaxing. We enjoyed the sports area and youth lounge. The hotel has many options for all family members. The dining is exquisite. It’s a luxury hotel that is worth the stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were warm, friendly, and welcoming. They went above and beyond to ensure the stay was customized to our desires. Guerlain Spa made us feel like royalty! Courtesy car provided by the hotel was convenient and helped us to easily access downtown Toronto. We will definitely stay here again next time we visit Toronto!
Stayed 4 nights in Mar 2025

10/10 Excellent

Laela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service from Lawrence at the front desk. They were able to provide car service to local attractions. In room service was accommodating and very responsive.
Stayed 1 night in Apr 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Amazing service from check in to check out. The only negative, which to me is nitpicking, is the noise from indoor and outdoor construction. We would definitely return.
Stayed 4 nights in Apr 2025

10/10 Excellent

austin

Stayed 2 nights in Apr 2025

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Dwayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, would stay again
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our stay for one night at Hotel X was most comfortable and we will certainly consider coming back. I would like to bring to your attention a matter of utmost importance. Having parked our vehicle on B1 we needed access to the disability lift to reach the lobby. We used the hotel phone by the lift to have an attendant unlock it, but no one answered. After 10 minutes of waiting, and with significant challenges with travel bags and a crutch, we took the stairs. At the end of our stay, returning to the car, we were faced with the same problem, only this time the attendant came to unlock the lift, but the lift itself did not work. We again faced the challenge, this time up the stairs, with travel bags. To prevent injury and extreme inconvenience, we cannot stress the importance of treating this matter as urgent and rectifying the problem without delay.
Stayed 1 night in Apr 2025

10/10 Excellent

Pejman

Stayed 5 nights in Mar 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 things- The lighting in the room is done by 1 light switch near the bed which is strange. That switch needs to be turned in order for you to turn on other lighting. 1 water bottle was already opened and half drank. Other than that, the bed is super comfortable and the view is beautiful!
Stayed 1 night in Apr 2025

10/10 Excellent

Marni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect view of downtown with the city view rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025