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Holiday Inn Toronto Downtown Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Toronto Downtown Centre by IHG

Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Property amenity
Breakfast, lunch and dinner served
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
30 Carlton Street, Toronto, ON, M5B2E9
  • CF Toronto Eaton Centre
    ‪10 min walk‬
  • University of Toronto - St. George Campus
    ‪12 min walk‬
  • CN Tower
    ‪5 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • City view
  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Non Smoking

  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • City view
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, Non Smoking

  • City view
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

  • City view
  • 240 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Room amenity

Suite, 1 King Bed, City View

  • City view
  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Toronto Downtown Centre by IHG

3.5-star hotel in Downtown Toronto
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Holiday Inn Toronto Downtown Centre by IHG offers 513 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 8881 square feet (825 square meters) include conference space. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn Toronto Downtown Centre by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Thirty Restaurant & Loung - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Thirty Bar - This bar serves dinner and light fare. Happy hour is offered. Open daily.
Lobby Express Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 28.25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Express Bar
  • Thirty Bar
  • Thirty Restaurant & Loung

Things to do

  • Gym

Family friendly

  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,881 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: CAD 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 28.25 per person
  • Covered self parking fee: CAD 40 per night (in/out privileges)
  • Early check-in fee: CAD 30.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel

Holiday Inn Toronto Downtown Centre by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1870 out of 3901 reviews
Rating 8 - Good. 1219 out of 3901 reviews
Rating 6 - Okay. 466 out of 3901 reviews
Rating 4 - Poor. 203 out of 3901 reviews
Rating 2 - Terrible. 143 out of 3901 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Rob

Traveled with family
Disliked: Property conditions & facilities
Reported at the start of the stay about the musty smell never got any reply and also there was an accident where cleaning staff broke a bottle of cologne which they left a note explaining the accident yet it took us to go down to the desk later for them to acknowledge it and reimburse us. Not a good way to have customer service
Stayed 4 nights in Jan 2025

10/10 Excellent

María Mercedes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
=
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Manjia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Manjia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2024

6/10 Okay

Aayushi

Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2025

10/10 Excellent

JOHN, Meaford

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel small room
Stayed 1 night in Jan 2025

10/10 Excellent

Pauline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay! Staff was great, beds so comfortable and hotel really nice. Parking was expensive and wished for breakfast included. But overall a great stay!
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Shawn

Decent, but with some dissappointments
Overall, I had an okay experience. I chose the executive king bed room. I’m not sure if I was actually given that or not; it was supposed to included pillow selection and robes, neither were. It might have been some oversight and I didn’t complain, but I also didn’t get what I paid for. Speaking of what I paid for, I did pay for breakfast to be included. The staff were pleasant but the food was mediocre. There are a lot of places to eat for breakfast, lunch, and dinner nearby and I would definitely go to those places before I’d pay to have breakfast at the hotel again. Lastly, I was really kind of grossed out by the toilets that were near the dining area. The urinals were no flush and while I appreciate trying to be eco friendly, the toilets have to not smell like urine soaked carpet. Another disappointment in that same bathroom was the toilet seat. It was a cheap plastic that looked clean enough but was stained yellow. Not exactly the best experience, but it could have been much worse too.
One of the toilet seats in the bathroom off the breakfast area.
Stayed 2 nights in Jan 2025

8/10 Good

nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整潔，寧靜，交通方便，地鐵站行一分鐘
Stayed 3 nights in Jan 2025

10/10 Excellent

Jean-Philippe, Gatineau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really well located, just aside a Loblaws and a 1min walking from College Station (line 1). The staff is courteous, smiling, energetic & very professionnal. The room is small but the furnitures are well-adapted, the bed was large enough and comfy. The only sad thing was that windows were letting a small drift of cold air get inside the room, but after talking with the staff, they will take care of it as soon as possible. The small bathroom was well-provided with towels and other amenities, and the shower was working well, despite the washer tape of the pommel need to be re-done (water was leaking, but it didn't cause any serious issue not affected the water pressure) I let the staff know about it and I'm confident they will resolve the situation quickly. Outside of the minor problems, I still think it's a very good place to stay and I would not hesitate to come back for another stay! 🙂
Stayed 3 nights in Jan 2025

10/10 Excellent

Louis-James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wallonne distance from young street mal and many other activities Downtown. Clean, nice staff
Stayed 2 nights in Dec 2024

6/10 Okay

Hossein

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The access to downtown was excellent, but the room felt small for a family of four. Overall, the property was average—neither outstanding nor disappointing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Diane

Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Good service. Friendly staff.
Stayed 1 night in Jan 2025

2/10 Terrible

jnnat

Traveled with family
Disliked: Cleanliness, property conditions & facilities
No Microwave. Small room. No breakfast.
Stayed 3 nights in Dec 2024

6/10 Okay

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
Good, friendly but…
There was a lot of noise at night, and the second day was very cold.
Stayed 2 nights in Jan 2025

10/10 Excellent

Malak

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and close to everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Davina

Stayed 1 night in Dec 2024

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the subway was exactly what we were looking for so we did not have to get caught up in traffic downtown. Room was clean and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dinah

Stayed 1 night in Dec 2024

10/10 Excellent

Breanna

Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Family loved the pool and cafe. Service was fabulous. Will return again soon!
Stayed 1 night in Jan 2025