Holiday Inn Toronto Downtown Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Toronto Downtown Centre by IHG

Property amenity
Exterior
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
30 Carlton Street, Toronto, ON, M5B2E9
  • CF Toronto Eaton Centre
    ‪10 min walk‬
  • University of Toronto - St. George Campus
    ‪13 min walk‬
  • CN Tower
    ‪4 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • 240 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, Non Smoking

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, City View

  • 480 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Toronto Downtown Centre by IHG

3.5-star hotel in Downtown Toronto
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Holiday Inn Toronto Downtown Centre by IHG offers 513 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 8881 square feet (825 square meters) include conference space. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn Toronto Downtown Centre by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Thirty Restaurant & Loung - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Thirty Bar - This bar serves dinner and light fare. Happy hour is offered. Open daily.
Lobby Express Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 28.25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Express Bar
  • Thirty Bar
  • Thirty Restaurant & Loung

Things to do

  • Gym

Family friendly

  • Highchair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,881 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: CAD 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 28.25 per person
  • Covered self parking fee: CAD 40 per night (in/out privileges)
  • Early check-in fee: CAD 30.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel

Holiday Inn Toronto Downtown Centre by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1995 out of 4088 reviews
Rating 8 - Good. 1265 out of 4088 reviews
Rating 6 - Okay. 474 out of 4088 reviews
Rating 4 - Poor. 202 out of 4088 reviews
Rating 2 - Terrible. 152 out of 4088 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Nima

My room very noisy throughout the night and didn’t let me sleep. The next day I let the front desk know and they gave me a different room which was good.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Stayed 1 night in Feb 2025

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness, amenities
The hotel was clean and the staff welcoming. However I understood from the website when I booked breakfast was included for 2 people in the option I chose. When I asked the person that checked me in she looked and said it wasn't included in my reservation.
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn, Carlton Street, Toronto

This IHG hotel is located well and the staff are really helpful. The two bed rooms (queen/double) are clean and comfortable but there isn't much room at the end of the beds to pass through. That's my only criticism.
Stayed 1 night in Feb 2025

8/10 Good

Virden

Stayed 1 night in Feb 2025

6/10 Okay

Jane

Disliked: Cleanliness, property conditions & facilities
This is described at the Holiday Inn Flagship property in Toronto. It is dated, dirty and in need of repairs. Staff were very helpful.
Stayed 1 night in Feb 2025

6/10 Okay

Sarah

Stayed 2 nights in Feb 2025

8/10 Good

Robin, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy to find and check in/out was quick. Experience was great.
Stayed 1 night in Feb 2025

10/10 Excellent

connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Convenient, and Comfortable

We chose the hotel due to its great location, but everything about this hotel is ideal. Our room was incredibly clean and the cleaning staff--Paulette in particular--was helpful and attentive to our needs. We were given an early check=-in, as requested, and were comfortable our entire stay. The lobby has a good work area if needed. Overall, we enjoyed our stay.
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

My wife and I stayed here for 1 night on a little get away and we had a wonderful stay. All of the staff we bumped into were friendly and the room was clean. Within walking distance of a couple cool little pubs and restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing, thank you!
Stayed 2 nights in Feb 2025

4/10 Poor

Lynn

Traveled with family
It was a very small room for the price, the bathroom was very for the price we payed and on top of that you have to pay $40 for overnight parking Great location staff were good but that was it!

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities
College st subway station is on the corner of the street so it’s so easy to get back or from union station
Stayed 1 night in Feb 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was a little small but it was clean and in a great location! The beds were super comfortable too! Overall a great stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

DORA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Mary Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central to EVERYTHING! Steps from subway.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not an average service

Long wait for check in close to 15mins at 11pm was really annoying. The bed was not comfortable, springs were digging to waist. Room is so tiny, old furnitures and bath stuff. It was pretty old an unrenovated room.
Stayed 1 night in Feb 2025

10/10 Excellent

Zubin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience overall

Stayed 1 night in Feb 2025

8/10 Good

Joshua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, my room, except it was cold, but they sent some up right a way and fixed it, the lobby, the restaurant, staff were top notch. Location was great. So much snow you could barely walk down the sidewalk in Toronto, but I understand that that is not typical.
Stayed 2 nights in Feb 2025