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Holiday Inn Toronto Downtown Centre, an IHG Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Toronto Downtown Centre, an IHG Hotel

Property amenity
Exterior
Point of interest
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
30 Carlton Street, Toronto, ON, M5B2E9
  • Downtown Yonge
    ‪3 min walk‬
  • Ryerson University
    ‪5 min walk‬
  • Yonge-Dundas Square
    ‪9 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 240 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, Non Smoking

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Room amenity

Suite, 1 King Bed, City View

  • 480 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Toronto Downtown Centre, an IHG Hotel

3.5-star hotel in Downtown Toronto
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Holiday Inn Toronto Downtown Centre, an IHG Hotel offers 513 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 8881 square feet (825 square meters) include conference space. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn Toronto Downtown Centre, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Thirty Restaurant & Loung - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Thirty Bar - This bar serves dinner and light fare. Happy hour is offered. Open daily.
Lobby Express Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 28.25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Express Bar
  • Thirty Bar
  • Thirty Restaurant & Loung

Things to do

  • Gym

Family friendly

  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,881 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: CAD 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 28.25 per person
  • Covered self parking fee: CAD 40 per night (in/out privileges)
  • Early check-in fee: CAD 30.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel

Holiday Inn Toronto Downtown Centre, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1590 out of 3458 reviews" "
Rating 8 - Good. 1112 out of 3458 reviews" "
Rating 6 - Okay. 429 out of 3458 reviews" "
Rating 4 - Poor. 197 out of 3458 reviews" "
Rating 2 - Terrible. 130 out of 3458 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Vittoria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Zach

Business traveler
Liked: Cleanliness, staff & service, amenities
simple.and convenient needs renovations
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, convenient, staff were professional. My only disappointment was the checkin process. Checkin time was 4:00 pm, which is fine, but there were only 2 staff, and a lineup of ten people resulting in a long wait.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mikayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby with friendly staff! Our room was great, clean and cozy. The shower was killer! Only thing that was not great was the homeless sleeping in the parking garage and out in front of the building.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Stayed 1 night in Oct 2024

8/10 Good

Sanjay

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Ghena

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is convenient and easy access to the parking. The room is clean and quiet. The breakfast has variety of choices and all food was fresh and presentable.
Stayed 1 night in Oct 2024

10/10 Excellent

Indira

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that restaurants are in the hotels .So you don't have to go out to eat. Also that they have a happy hour. And love how the pool are indoors.Also.Andreas was really helpful to us. Anything we need to now about tourist attraction he help us with. He was great.
Stayed 4 nights in Oct 2024

8/10 Good

roger

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Elizabeth, Ann Arbor

Liked: Cleanliness, staff & service, property conditions & facilities
There was an alarm and loud announcement that went off for almost an hour last night after midnight. I understand alerting us, but the message did not need to be repeated many many times. And then the all clear message was also repeated multiple times. The walls were also super thin. There was a couple having a massive fight in the room next to me and I could hear every word.
Stayed 2 nights in Oct 2024

6/10 Okay

Jordi

Liked: Cleanliness
Fire alarm came off in an upper floor. No follow up was done from the staff. They only mention through speaker that they were investigating it, but once it stop, they didn’t mention if it was cleared and safe.
Stayed 5 nights in Oct 2024

8/10 Good

christian

Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Traveled with family
Great location, easy walking distance to numerous restaurants and attractions.
Stayed 1 night in Oct 2024

10/10 Excellent

Zeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Very convenient area
Stayed 3 nights in Oct 2024

8/10 Good

Chrep

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, nice and the place was clean, everything is at a walkable distance, shopping, restaurants, grocery (Loblaw is 2 steps away), public transportation. The food at their restaurant is good! I don't drink but the bar is nice, there is a nice pub near by. Really central downtown. 25 min walk to CN Tower.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Stayed 1 night in Oct 2024

6/10 Okay

Krishnakumar, Edmonton

Stayed 3 nights in Jul 2024

8/10 Good

Arlene Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fast service since the tv was not working. I left before the cafeteria opened and was told I will have a sack breakfast. I did not get one since there was no one in the lobby. I did not like the noisy room hearing hallway noises and noisy cars and motorbikes outside. I know I won’t go back to this place myself.
Stayed 3 nights in Oct 2024

2/10 Terrible

Bshayer

Traveled with family
Disliked: Amenities
Terrible terrible staying at this hotel, everything is so dirty!!!!! And the room that we booked is so small ! never again
Stayed 5 nights in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service
It was close to the hospital my husband had surgery at (Sunnybrook Holland Centre)
Stayed 1 night in Oct 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at this location. Great location tonnes of amenities and the rooms and showers and nice.
Stayed 1 night in Oct 2024

6/10 Okay

Octavio, Lake Wylie

Squeaky bed, small room, average room. Empty Kleenex box.
Stayed 1 night in Oct 2024

6/10 Okay

Danny

Traveled with family
Liked: Cleanliness, staff & service
Rooms were small. Noisy but expected being in downtown. Otherwise clean and comfortable.
Stayed 5 nights in Oct 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were friendly. Safe place to be and accessible to a lot of places.
Stayed 3 nights in Oct 2024