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Holiday Inn Express & Suites Aurora, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Aurora, an IHG Hotel

Exterior
Indoor pool
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Free daily buffet breakfast

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
205 Eric T Smith Way, Aurora, ON, L4G 0Z6
  • Sheppard's Bush
    5 min drive
  • Magna Centre
    8 min drive
  • Lake Wilcox Park
    9 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    36 min drive

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 448 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 336 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 412 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 412 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Access Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Access Tub)

  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Access Tub)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Aurora, an IHG Hotel

Aurora hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Aurora, an IHG Hotel offers 110 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 49-inch Smart televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Aurora hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Aurora, an IHG Hotel features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Express & Suites Aurora, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2020
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Aurora
Holiday Inn Express & Suites Aurora, an IHG Hotel Hotel
Holiday Inn Express & Suites Aurora, an IHG Hotel Aurora
Holiday Inn Express & Suites Aurora, an IHG Hotel Hotel Aurora

Holiday Inn Express & Suites Aurora, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 390 out of 527 reviews" "
Rating 8 - Good. 98 out of 527 reviews" "
Rating 6 - Okay. 14 out of 527 reviews" "
Rating 4 - Poor. 17 out of 527 reviews" "
Rating 2 - Terrible. 8 out of 527 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV screen is broken.
Stayed 1 night in Aug 2024

10/10 Excellent

Kaila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel. Quiet area.
Stayed 1 night in Aug 2024

10/10 Excellent

Rajon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Saoyien

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was very clean and in a great area however we will not be returning. 1. We witnessed staff chasing a man through our floor, the person was stealing out of cars 2. We had our “Do Not Disturb” tag on our door and the staff still cleaned our room. I don’t feel comfortable with staff cleaning our room with our belongings in the room and I know I put the tag on the door but it seems like it was disregarded. 2. The fire alarm kept going off. I’m not sure if it was malfunctioning but the whole hotel had to evacuate at 4 am. Then when we went back in after the fire department cleared the hotel it went off 3 more time in an hour span. I’m 1 year old was shaking because of how loud it was and it kept waking him up. I understand things happen that’s out of the hotels control but they did a poor job managing what had happened with the alarm going off.
Stayed 2 nights in Aug 2024

6/10 Okay

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The manager needs training in customer service
Stayed 2 nights in Aug 2024

4/10 Poor

bruce

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Nick

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Manager and staff at this location absolutely horrible. Fire alarm was set of 3 times during our stay 1st time at 4 am fire trucks came and left. Then again at 5 am and 6 am. Ask for later check out was told no even though alarms going off all night. They did absolutely nothing to try and accommodate us for the inconvenience. Nothing near by only a Walmart and some stores horrible place. Only upside it was mildly clean except the pool which had floating debris in it. Would not recommend stay away!!!
Stayed 1 night in Aug 2024

6/10 Okay

Brent

Liked: Cleanliness
Had to wait an hour to get an extra blanket for a 3 year old at 10pm. They did bring it around 11 after a couple reminders. One elevator was down so it took for ever.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely one of the best hotels weve stayed at. From the service to rooms and the amazing breakfast!
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the rooms are clean good job
Stayed 1 night in Jul 2024

10/10 Excellent

Ravin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
after a long time i got a hotel again with staff that was professional.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chandra

Stayed 2 nights in Aug 2024

10/10 Excellent

Shelley Reva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and Clean
Clean but with carpets in rooms which I’m not a fan of. They can never be cleaned properly, although they seemed clean and the rest of the room was very clean. Very nice amenities and modern.
Stayed 3 nights in Aug 2024

8/10 Good

Desiree

Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed that pool was closed “for maintenance” but no-one could be seen
Stayed 1 night in Jul 2024

10/10 Excellent

Gabriel

Stayed 1 night in Aug 2024

10/10 Excellent

Barbara D

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was nice and clean
Stayed 4 nights in Jul 2024

10/10 Excellent

Rachael

Stayed 2 nights in Jul 2024

10/10 Excellent

Goose

Stayed 2 nights in Jul 2024

10/10 Excellent

Eden

Stayed 1 night in Jul 2024

10/10 Excellent

Joely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Great breakfast buffet. Bed was really comfortable!
Stayed 2 nights in Jul 2024

10/10 Excellent

Emily

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Very clean and up to date. Staff very attentive and helpful, was even able to check in an hour early upon request as we stayed for a wedding. I would recommend this location.
Stayed 1 night in Jul 2024

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
A good one-night stay on our way home. The only issues were stained/dirty shower curtain, pool cleanliness and insufficient towels.
Stayed 1 night in Jul 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here regularly and always enjoy their service and the cleanliness of the rooms.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ioan

Stayed 1 night in Jul 2024