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Crowne Plaza Toronto Airport, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Toronto Airport, an IHG Hotel

Lobby
Interior
Exterior
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
33 Carlson Court, Toronto, ON, M9W 6H5
  • Toronto Congress Centre
    ‪19 min walk‬
  • Royal Woodbine Golf Club
    ‪3 min drive‬
  • Woodbine Mall
    ‪6 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪8 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

  • 236.8 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Bath Shower Combination)

  • 235 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

  • 236.8 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 236.8 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Walk-In Shower)

  • 235 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, View (Airport Runway View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, View (Airport Runway View)

  • 235 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Toronto Airport, an IHG Hotel

4-star hotel in Etobicoke
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Private bathrooms are not ensuite.
Crowne Plaza Toronto Airport, an IHG Hotel offers 528 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Toronto Airport, an IHG Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 8 meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a fireplace in the lobby. An area shuttle within 5.00 kilometers and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in August 2020.

Crowne Plaza Toronto Airport, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Cannery Kitchen - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Cannery Social - This bar serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, Filipino, French, Hindi, Polish, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free area shuttle up to 5 km
  • Uncovered self parking on site (CAD 28 per night; includes in/out privileges)
  • Uncovered extended parking on site (CAD 145 per week)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CAD 30 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cannery Kitchen
  • The Cannery Social

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (12,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (55 inch wide door)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CAD 70.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 70.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 55 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 62.15 and a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Fee for buffet breakfast: approximately CAD 30.00 for adults and CAD 15.00 for children
  • Uncovered self parking fee: CAD 28 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 145 per week
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 55 per pet (varies based on length of stay) plus CAD 62.15 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: CAD 70.00 (subject to availability)
  • Late check-out fee: CAD 70.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Crowne Plaza Toronto Airport, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 905 out of 1839 reviews" "
Rating 8 - Good. 480 out of 1839 reviews" "
Rating 6 - Okay. 218 out of 1839 reviews" "
Rating 4 - Poor. 104 out of 1839 reviews" "
Rating 2 - Terrible. 132 out of 1839 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Stayed 3 nights in Oct 2024

8/10 Good

Jose Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok
Stayed 3 nights in Aug 2024

8/10 Good

Lisa

Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a large amount of family staying there because we were attending my grandfather's funeral. Check in was fairly easy. Staff was friendly. Room was clean. Bed was very comfortable. Close to airport. Restaurants in walking distance. Only complaint is there was a hole with an object hanging from the ceiling and the bathroom sink was slow to drain. Overall, my stay was pretty good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharon, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay over the weekend. The facility is very clean and the staff are very friendly and welcoming . The shuttle service was excellent and convenient. The distance from the airport is great.
Stayed 3 nights in Oct 2024

6/10 Okay

Guillaume

Traveled with family
Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Mengfan, Vancouver

Stayed 3 nights in Oct 2024

6/10 Okay

Nathalie

Business traveler
Liked: Cleanliness
Arrived on Thursday evening and there was a very long line up to register. The front desk lady was nice and professional but there should have been an extra staff member to fill your 4 stations. I paid for a room with 3 people and only had 2 bath towels. I called housekeeping and left a message since they did not answer and never got an additional towel. We needed a bottle opener and no one could provide us with one. The mattress was not very comfortable. We were supposed to have 2 queen size beds and they were double. I paid for 2 nights of parking and could not get in the parking lot on my return from conference on Friday. When leaving Saturday morning, we also had a hard time with the gate to open for our vehicle.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Great one stay ! Reception staff was awesome. So too was restaurant. Room very clean. Quiet night. Will stay here again !
Stayed 1 night in Oct 2024

2/10 Terrible

Barbara

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had wait a hr for extra towels got a room for 4 and only had 2 towels, pool was freezing so had to get extra blankets, asked for blankets at the reception she told us they would be sent to our room, called 45mins later and was told house keeping was closed and to come get them, Kids were screaming running up and down the hall, playing in the elevators and slamming doors, got no sleep. Check out is at 12pm, and had the cleaning lady knocking at the door at 9am to clean, She woke us up, Will never go back!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Valerie, West Henrietta

Stayed 2 nights in Jul 2024

10/10 Excellent

CLAUDIO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient option if you want to stay close to the airport
Stayed 4 nights in Oct 2024

8/10 Good

Helen

Liked: Staff & service, room comfort
Dated and could use a but more cleaning
The hotel did not meet expectations for the price. The airport shuttle service, shared with the Sheraton, was excellent, arriving on time and frequently. However, check-in was slow; although there were only three people in line, no staff was at the reception desk, and we waited five minutes before someone arrived to assist. The room was small, outdated, and had low ceilings—which I don’t typically mind—but the lack of cleanliness was disappointing. Dust covered the headboard, stains were visible on the head lamp, and dust had gathered on the vents. Despite booking for four people, the room was only stocked with two towels and two facecloths. This double room with two double beds could be much improved with a bit more care and attention, especially given the hotel’s higher rates compared to others in the area.
Stayed 1 night in Oct 2024

8/10 Good

Ralph

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

john

Stayed 1 night in Sep 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional hotel located in proximity to a few restaurants and other hotels, giving options for bars, coffee, restaurants within a 15 minute walk or less.
Stayed 3 nights in Oct 2024

8/10 Good

Nanda

Stayed 3 nights in Oct 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne plaza did not disappoint. After a 9-hour flight, I needed comfort, cool, food, and quality sleep. It was perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

David, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location
Stayed 4 nights in Oct 2024

4/10 Poor

Dian

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Arrived late early morning after midnight on the Oct 20, given room 527 one bedroom king bed, supper small room. Bathroom doesn’t seem been cleaned properly, There were mold in our showers and yellow stain that can be easily wipe on the sink. Not a good experience booked 3 night but stayed for 2.
Stayed 3 nights in Oct 2024

10/10 Excellent

Valentina

The best
Stayed 2 nights in Oct 2024

10/10 Excellent

Eloise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just an overnight near the airport but the hotel was lovely, staff were really nice and the breakfast buffet was excellent. Staff in the dining room went out of their way to make sure everything was okay. And the price was reasonable. I would stay there again.
Stayed 1 night in Oct 2024