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Crowne Plaza Toronto Airport, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Crowne Plaza Toronto Airport, an IHG Hotel

Lobby
Exterior
Interior
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
33 Carlson Court, Toronto, ON, M9W 6H5
  • Toronto Congress Centre
    19 min walk
  • Royal Woodbine Golf Club
    3 min drive
  • Woodbine Mall
    6 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    8 min drive

Room options

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

  • 236.8 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Bath Shower Combination)

  • 235 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

  • 236.8 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 236.8 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Walk-In Shower)

  • 235 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, View (Airport Runway View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, View (Airport Runway View)

  • 235 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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The price is $72
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$102 total
includes taxes & fees
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About this property

Crowne Plaza Toronto Airport, an IHG Hotel

4-star hotel in Etobicoke
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Private bathrooms are not ensuite.
Crowne Plaza Toronto Airport, an IHG Hotel offers 528 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Toronto Airport, an IHG Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 8 meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a picnic area. An area shuttle within 5.00 kilometers and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in August 2020.

Crowne Plaza Toronto Airport, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Cannery Kitchen - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Cannery Social - This bar serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, Filipino, French, Hindi, Polish, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free area shuttle up to 5 km
  • Uncovered self parking on site (CAD 28 per night; includes in/out privileges)
  • Uncovered extended parking on site (CAD 145 per week)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CAD 30 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cannery Kitchen
  • The Cannery Social

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (12,000 square feet of space)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (55 inch wide door)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CAD 70.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 70.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 55 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 62.15 and a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Fee for buffet breakfast: approximately CAD 30.00 for adults and CAD 15.00 for children
  • Uncovered self parking fee: CAD 28 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 145 per week
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 55 per pet (varies based on length of stay) plus CAD 62.15 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: CAD 70.00 (subject to availability)
  • Late check-out fee: CAD 70.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Crowne Plaza Toronto Airport, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 864 out of 1812 reviews" "
Rating 8 - Good. 469 out of 1812 reviews" "
Rating 6 - Okay. 220 out of 1812 reviews" "
Rating 4 - Poor. 115 out of 1812 reviews" "
Rating 2 - Terrible. 144 out of 1812 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

MARCELA

Stayed 3 nights in Aug 2024

2/10 Terrible

HARSIMRANJIT

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The unacceptable conditions I encountered during my stay. The first room had white substance on the lights, dirty backrests, and a hole in the ceiling. After requesting a different room, I found similar issues: a hole in the backrest, bugs on the bed, stained sheets, and exposed wiring on the bed light.
Stayed 2 nights in Sep 2024

4/10 Poor

Sadeq

Business traveler, Traveled with partner
Staff was friends but carpet was ripped not clean smells like …
Stayed 1 night in Sep 2024

10/10 Excellent

Albert

Nice desks in lobby for working. Comfortable places to sit. Cannery was nice place to get a drink and have late dinner. Room was small but comfortable
Stayed 4 nights in Sep 2024

6/10 Okay

Laurence

Disliked: Cleanliness, staff & service
Found left overs rotting in the microwave from whoever stayed in the room last. Asked for towels 3x before it was delivered.
Stayed 4 nights in Sep 2024

4/10 Poor

Jalal Naser

Disliked: Cleanliness, property conditions & facilities
We booked two rooms in this hotel, the rooms are very small especially for those who have a child with them, breakfast prices are not including your booking and it needs more money,my child watched for a few minutes some childish tv channels, the reception desk when we checked out the rooms charged us about 250cad , there is no any shopping and coffee shops near to hotel, i recommend you that should pay attention to these factors, but the rooms were clean and personals were friendly
Stayed 3 nights in Sep 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a wonderful stay.
Stayed 4 nights in Sep 2024

8/10 Good

Vijay Kumar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2024

6/10 Okay

Jorge

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bedig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean !
Stayed 1 night in Sep 2024

6/10 Okay

Michael D

Stayed 1 night in Sep 2024

2/10 Terrible

Stephanie

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
From checking in to check out everything was a nightmare I got charge for parking when I don’t even have a car Manager on duty Arjun refused to reimburse me my security deposit ( which I later learn my friends didn’t have to pay for ) so if you have my credit card on file, why do I still have to pay 100$ deposit at check in ? Then proceed to deduct 56 $ for parking that I didn’t even use . When I try to explain that to him he basically told me I’m a liar . Would never recommend because of so many hidden fees and Arjun rudeness towards guests
Stayed 2 nights in Sep 2024

6/10 Okay

KateLyn

Traveled with partner
Liked: Staff & service
Check in took at least an hour, but the staff were very accommodating!
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

NABILA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and very comfortable rooms. Only one negative thing is bathroom is too small. Parking is not free, its $28 per day.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathan r

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and Staff! Thanks for the stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanpreet

Stayed 1 night in Aug 2024

8/10 Good

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Sep 2024

10/10 Excellent

Farage

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
In general, just awesome people and very ready to assist !!
Stayed 3 nights in Sep 2024

8/10 Good

Floyd

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near airport and restaurants
Stayed 7 nights in Sep 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 4 nights in Aug 2024

2/10 Terrible

Bong, Denton

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The paid parking lot is not under supervising or any security personel. Only surveilance and very insufficient gate. Our car was stolen first night we stayed at the hotel and somehow the gate didnt alarm or anything. We used our room keycard to get in then it should required our keycard to get out until our check-out date. Never thought i have to pay for parking but the hotel bear no responsible for our loss. We were on a family road trip and this is such a big bomb for us. Didnt want to stay in the hotel after that but we have no choice. We had to rent a car and in the morning i have to come down to check if the rental car is still there. Very bad experience when staying and knowing your vehicle can be gone anything overnight and the hotel bear no responsibility or doing anything to prevent such event happens.
Stayed 3 nights in Sep 2024