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Crowne Plaza Toronto Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza Toronto Airport by IHG

Lobby
Exterior
Exterior
Interior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
33 Carlson Court, Toronto, ON, M9W 6H5
  • Toronto Congress Centre
    ‪8 min walk‬
  • Woodbine Racetrack
    ‪5 min drive‬
  • Yorkdale Shopping Centre
    ‪10 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪7 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

  • 236.8 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Room amenity

Junior Suite, 1 King Bed with Sofa bed

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Bath Shower Combination)

  • 235 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

  • 236.8 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 236.8 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Walk-In Shower)

  • 235 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, View (Airport Runway View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, View (Airport Runway View)

  • 235 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Toronto Airport by IHG

4-star hotel in Etobicoke
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Private bathrooms are not ensuite.
Crowne Plaza Toronto Airport by IHG offers 528 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Toronto Airport by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 8 meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a fireplace in the lobby. An area shuttle within 5.00 kilometers and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in August 2020.

Crowne Plaza Toronto Airport by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Cannery Kitchen - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Cannery Social - This bar serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, Filipino, French, Hindi, Polish, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free area shuttle up to 5 km
  • Uncovered self parking on site (CAD 28 per night; includes in/out privileges)
  • Uncovered extended parking on site (CAD 145 per week)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CAD 30 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cannery Kitchen
  • The Cannery Social

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (12,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (55 inch wide door)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Renovated entire property - August 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CAD 70.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 70.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 55 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 62.15 and a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Fee for buffet breakfast: approximately CAD 30.00 for adults and CAD 15.00 for children
  • Uncovered self parking fee: CAD 28 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 145 per week
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 55 per pet (varies based on length of stay) plus CAD 62.15 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: CAD 70.00 (subject to availability)
  • Late check-out fee: CAD 70.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Crowne Plaza Toronto Airport by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1026 out of 2000 reviews
Rating 8 - Good. 515 out of 2000 reviews
Rating 6 - Okay. 218 out of 2000 reviews
Rating 4 - Poor. 109 out of 2000 reviews
Rating 2 - Terrible. 132 out of 2000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Stewart

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly and knowledgeable staff
Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay

The comfiest beds and pillows. Superb staff that go beyond the normal measures of customer service to make each guest feel happy and welcome. The restaurant has wonderful meal choices with a breakfast bar so full of delicious options. Wait staff is courteous and friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Xiaozhi, Saskatoon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay often, very nice hotl
Stayed 2 nights in Feb 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and dining options
Stayed 1 night in Feb 2025

2/10 Terrible

Kevin

Traveled with family
Disliked: Property conditions & facilities, room comfort

Bad experience

Horrible experience. A scheduled power outage from the hotel that was never communicated from hotels.com It was late by the time we had to check in and had an early flight the next day. No power, No way to charge our phone
Stayed 1 night in Jan 2025

10/10 Excellent

Mary-Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Pauline L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport jitel

Service was good. Said they were offering me an upgrade, but I pointed out to them that the king they upgraded me to was indeed what I had booked and paid for in the first place. I enjoyed a few of a very busy road and a garbage container. Was awakened by a truck’s alarm going off continually for 30 minutes at 1:00 am . Not their fault, but…… Good half hour service to the airport. Nearby restaurants you can walk to.
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Gordon

Stayed 1 night in Jan 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Great team
Stayed 1 night in Jan 2025

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are courteous and pleasant.
Stayed 4 nights in Jan 2025

8/10 Good

Lynn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort at the Crowne

We have stayed here on ever business trip, twice per year. The staff are wonderful and recognize us with a warm welcome each time. The hotel is a good location close to the congress centre and international centre with convenient buses to shuttle between the airport. Restaurants nearby are good and within walking distance. Done if the rooms are less noisy with aircraft and vehicles on nearby highways. We have always had excellent service and helpful kind staff who are what makes this hotel a pleasant stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean and staff very friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay before our trip

Room was spacious with modern decor. Breakfast was very good for a hotel breakfast and service was excellent. Only issues were the room was too hot and the pillows were too thick. It was a bit noisy with traffic and airplanes flying over but not a big deal. We used ear plugs. Extended Parking was good. Will stay there again
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Jintao

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Serg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Michael

Stayed 6 nights in Jan 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025