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Chelsea Hotel, Toronto

4.0 star property

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2 indoor pools, sun loungers
Property video
Executive Room, 1 King Bed | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Indian cuisine
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33 Gerrard St W, Toronto, ON, M5G1Z4
  • CF Toronto Eaton Centre
    ‪6 min walk‬
  • Rogers Centre
    ‪4 min drive‬
  • CN Tower
    ‪4 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Kitchenette

7.8 out of 10
Good
(66 reviews)
  • 374 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(104 reviews)
  • 315 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Double Room

8.4 out of 10
Very good
(95 reviews)
  • 315 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Chelsea)

Standard Room, 2 Double Beds (Chelsea) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds (Chelsea)

8.2 out of 10
Very good
(494 reviews)
  • 275 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Chelsea)

Room, 1 King Bed (Chelsea) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Chelsea)

8.2 out of 10
Very good
(174 reviews)
  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Chelsea)

Standard Room, 1 Queen Bed (Chelsea) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed (Chelsea)

8.0 out of 10
Very good
(477 reviews)
  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Cambridge Suites Toronto

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
4.6 out of 5, Wonderful, (6714)
$357 nightly
The price is $357 total
includes taxes & fees
Cambridge Suites Toronto

About this property

Chelsea Hotel, Toronto

4-star hotel in Downtown Toronto
Along with 2 restaurants, this hotel has 2 indoor pools and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.
Chelsea Hotel, Toronto features 2 indoor swimming pools, a hot tub, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center, 15 meeting rooms, and limo/town car service. Event facilities measuring 5199 square feet (483 square meters) include conference space. This family-friendly hotel also offers a children's pool, a rooftop terrace, and a complimentary children's club. Onsite parking is available (surcharge), along with a car charging station.

Chelsea Hotel, Toronto has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch, and dinner.
The Market Garden - This restaurant serves brunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Elm Street Bar & Lounge - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (CAD 39 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 8 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Elm Street Bar & Lounge
  • The Market Garden

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Sauna
  • Shopping

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 5,199 square feet of conference space
  • Business center

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
  • Covered self parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 5522 out of 11855 reviews
Rating 8 - Good. 3417 out of 11855 reviews
Rating 6 - Okay. 1712 out of 11855 reviews
Rating 4 - Poor. 729 out of 11855 reviews
Rating 2 - Terrible. 475 out of 11855 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

No

Stayed 3 nights in Apr 2025

10/10 Excellent

Grace

Traveled with partner
Liked: Amenities
This was an amazing experience and made our time in the city even better
Stayed 1 night in Apr 2025

8/10 Good

Alicia

Stayed 3 nights in Apr 2025

10/10 Excellent

CHRISTOPHER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and renovated.
Stayed 4 nights in Apr 2025

6/10 Okay

Alyshia

Liked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Emma

Stayed 2 nights in Mar 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Had a pleasant stay!
Stayed 1 night in Apr 2025

8/10 Good

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The left faucet in our bathroom leaked, the towel rack was broken and barely hanging on, girlfriend wanted to have a bath but the tub plug was broken and therefore wouldn't allow for filling of tub. Maintenance was told, they asked if we were going out at all later so they could fix it, I said we were,and gave them a time, came back 7 hrs later and nothing was fixed. Too many addicts roaming the area at night, often right near hotel entrance. No compensation for such mechanical issues, asked if we paid for parking, but we didnt drive, if we had they likely would have comped that for us, but booked thru expedia so no compensation was given.
Stayed 3 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, just unfortunate you can't adjust the AC to be colder. Other than that, great all around!
Stayed 4 nights in Apr 2025

6/10 Okay

Atienza Jony

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Convenient place to stay in Downtown Toronto Area. The Parking is terrifying, very stiff. The facilities are run down. The public pool is better than their indoor pool. Easter activity for kids is like naaaahhh. The playroom, again is better than most daycare / school playrooms. Respectful and nice staff specially the housekeeping. Decent room to stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Teh staff was great right from the start. We needed some extra towels, and we received them very quickly. The room was a bit small but clean and affordable. We had drinks in the bar, it was relaxing, and prices were fair. The not-so-free continental breakfast, we skipped, 25 dollars a person was better spent at any number of nearby breakfast spots. The location is great for getting around Toronto, 30 mins or less walking distance for most attractions. We will stay again next time we visit.
Stayed 2 nights in Apr 2025

6/10 Okay

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 1 night in Apr 2025

4/10 Poor

Pete

Disliked: Cleanliness, property conditions & facilities
Overall ok Couple bad things tho Was initially given a room key to an already taken room and the key worked ! Couldn't buy water anywhere after hours Tried 3 different vending machines!
Stayed 1 night in Apr 2025

4/10 Poor

Krista

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is really getting run down. No guest toiletries in rooms anymore and the guest microwave is a dirty staff cheap microwave in the broom closet that needs a staff member to give you access. Never going back again after these recent 3 trips. 3 strikes you're out in my books
Stayed 4 nights in Apr 2025

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants in and around the hotel provide a great deal of choice for all meals. The gym is well equipped with a good amound of cardio machines and one of each of the most popular weight machines but the freeweight room is only large enough for 3 people at a time. Overall, very good experience.
Stayed 3 nights in Apr 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

Wallace

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived, the room was not clean, they gave me a key and I walked into a room that had garbage everywhere and the beds were all slept in. I went to front desk, and they offered me a clean room if I paid another $200. Now to top it off, I have even more charges to my credit card I’m not even sure for what yet.. waiting for invoice. Worst hotel experience ever. Never going back
Stayed 4 nights in Apr 2025

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 3 nights in Apr 2025

2/10 Terrible

Joe

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not cancel my booking 2 days in advance. $300 plus wasted
Stayed 1 night in Apr 2025

10/10 Excellent

John Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean rooms all the staff were very professional
Stayed 3 nights in Apr 2025

10/10 Excellent

DC

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for the weekend and the hotel is in a great area of Toronto. Close to subway. Nice pool and rooms.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dana

Stayed 3 nights in Apr 2025