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Chelsea Hotel, Toronto

4.0 star property

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Photo gallery for Chelsea Hotel, Toronto

2 indoor pools, sun loungers
Exterior
Sundeck
Executive Room, 1 King Bed | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available

Explore the area

Map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • CF Toronto Eaton Centre
    ‪6 min walk‬
  • CN Tower
    ‪4 min drive‬
  • Rogers Centre
    ‪4 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Kitchenette

7.8 out of 10
Good
(60 reviews)
  • 374 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(94 reviews)
  • 315 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Double Room

8.2 out of 10
Very good
(75 reviews)
  • 315 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Chelsea)

Standard Room, 2 Double Beds (Chelsea) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds (Chelsea)

8.2 out of 10
Very good
(448 reviews)
  • 275 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Chelsea)

Room, 1 King Bed (Chelsea) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Chelsea)

8.4 out of 10
Very good
(160 reviews)
  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Chelsea)

Standard Room, 1 Queen Bed (Chelsea) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed (Chelsea)

8.0 out of 10
Very good
(444 reviews)
  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Cambridge Suites Toronto

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
4.6 out of 5, Wonderful, (6545)
$356 nightly
The price is $356 total
includes taxes & fees
Cambridge Suites Toronto

About this property

Chelsea Hotel, Toronto

4-star hotel in Downtown Toronto
Along with 2 restaurants, this hotel has 2 indoor pools and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.
Chelsea Hotel, Toronto features 2 indoor swimming pools, a hot tub, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center, 15 meeting rooms, and limo/town car service. This family-friendly hotel also offers a children's pool, a rooftop terrace, and a complimentary children's club. Onsite parking is available (surcharge), along with a car charging station.

Chelsea Hotel, Toronto has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch, and dinner.
The Market Garden - This restaurant serves brunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Elm Street Bar & Lounge - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (CAD 39 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 8 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Elm Street Bar & Lounge
  • The Market Garden

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Sauna
  • Shopping

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
  • Covered self parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 5333 out of 11522 reviews
Rating 8 - Good. 3317 out of 11522 reviews
Rating 6 - Okay. 1678 out of 11522 reviews
Rating 4 - Poor. 726 out of 11522 reviews
Rating 2 - Terrible. 468 out of 11522 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and appears to have been recently updated. The bed was comfortable and the linens were a very good quality. The bathroom was well appointed. My only complaints are to do with the absolutely abysmal quality of the pillows and the rude woman at the check in desk. She barked at me, stating “This isn’t the check in desk. You need to go over there (pointing her finger).” It would have been much nicer and polite if she instead said, “I’m sorry ma’am but I cannot assist you with the check in. Please proceed to the other counter and one of the staff will be pleased to assist you.”
Stayed 1 night in Apr 2025

10/10 Excellent

Emma

Stayed 2 nights in Apr 2025

8/10 Good

Cody, Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, comfortable and awesome location
Stayed 4 nights in Mar 2025

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Climate control doesn’t work
Stayed 3 nights in Apr 2025

10/10 Excellent

Valerie, London

Wonderful location. Friendly staff. Fun family area!
Stayed 1 night in Apr 2025

10/10 Excellent

Dustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to be somewhere so central that we could walk everywhere. Coming back to the hot tub to relax our feet after was just what we needed! We would definitely stay there again if we were in Toronto.
Stayed 4 nights in Mar 2025

8/10 Good

Brian

Traveled with partner
Ok for one nite
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel to stay at. The staff were very friendly and the hotel was in walking distance from a lot of our activities.
Stayed 6 nights in Mar 2025

10/10 Excellent

Aniel

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 4 nights in Mar 2025

8/10 Good

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly stuff room is a little on the small side but no complaints
Stayed 1 night in Apr 2025

10/10 Excellent

Stefan

Stayed 1 night in Mar 2025

8/10 Good

Thomas

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Stayed 4 nights in Mar 2025

8/10 Good

barbara, Ingersoll

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Rooms were small, no view. great place for the night
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Ron-Wayne

Liked: Staff & service
WiFi not working properly at all in room . Automated helpline useless . Could Not get my laptop nor iPad connected , front desk of no help . Lobby , eating areas cafe setup too open , homeless rough living people come while eating asking for money . Lobby —smelled . Public washrooms ground floor dangerous .
Stayed 2 nights in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good times in Toronto.

Good location, a little noisy due to downtown location, but close to lots of things we wanted. Room wasn’t large, but for two nights it was okay. Bed very comfy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeweson, Brampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all lovely and made it an easy process to check in and out. I liked the multiple dining options in and around the hotel. The room was clean and comfortable to stay in. Overall no complaints at all.
Stayed 1 night in Mar 2025

6/10 Okay

Shanna

Stayed 1 night in Mar 2025

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities
will stay again
Stayed 3 nights in Mar 2025

6/10 Okay

Jamie

Stayed for one night following a flight cancelation. Lobby was clean, but the room was dusty (specifically the bathroom vanity and toilet), with dust and "splatter" marks on toilet. The restaurant/bar closed at midnight, when its stated at 1am online (although they were not serving anymore when we went there prior to midnight). We asked the front desk if it was possible to order a glass or bottle of wine to the room instead (just before midnight) and were told room service was closed. The gentlemen did attempt to call the bar manager a few times, but couldnt get a hold of them. Location is good for downtown, but there were issues with non-hotel users coming inside. Id give 5 stars for location, but a 2.5-3 star overall for service/cleanliness.
Stayed 1 night in Apr 2025

10/10 Excellent

Sherry

Traveled with group
Liked: Amenities
Good location
Stayed 1 night in Apr 2025