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Best Western Parkway Hotel Toronto North

2.5 star property

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Photo gallery for Best Western Parkway Hotel Toronto North

2 indoor pools, seasonal outdoor pool, cabanas (surcharge)
Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room) | Premium bedding, pillowtop beds, in-room safe, desk
Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room) | Premium bedding, pillowtop beds, in-room safe, desk
Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room) | Premium bedding, pillowtop beds, in-room safe, desk
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
600 Highway 7 East, Richmond Hill, ON, L4B1B2
  • Seneca College
    ‪6 min drive‬
  • Fairview Mall
    ‪7 min drive‬
  • Canada's Wonderland
    ‪18 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Single Sofabed) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Single Sofabed)

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room)

  • 640 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony

Standard Room, 2 Queen Beds, Accessible, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Balcony

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower)

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Parkway Hotel Toronto North

Richmond Hill hotel with 1 restaurants, connected to a shopping center
Along with 2 indoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Best Western Parkway Hotel Toronto North offers 127 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Richmond Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Signature Beauty Lounge has 6 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.
Best Western Parkway Hotel Toronto North features a full-service spa, 2 indoor swimming pools, a health club, and a hot tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and 30 meeting rooms. Event facilities measuring 31000 square feet (2880 square meters) include a conference center. This family-friendly hotel also offers a seasonal outdoor pool, a sauna, and spa services. Onsite covered self parking is complimentary.

Best Western Parkway Hotel Toronto North is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Crave Restaurant - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks - This coffee shop serves breakfast and light fare. Open daily.
Spirits Bar and Lounge - This bar serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Tim Hortons - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25.98 for adults and CAD 14.68 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Crave Restaurant
  • Spirits Bar and Lounge
  • Starbucks
  • Tim Hortons

Things to do

  • 2 indoor pools
  • Basketball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Fenced pool
  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 30 meeting rooms
  • Business center
  • Computer station
  • Conference center (31,000 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night, plus a deposit of CAD 150.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 25.98 for adults and CAD 14.68 for children
  • Pet deposit: CAD 150.00 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May 14 to September 16
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Parkway Hotel
Best Western Parkway Hotel Toronto North
Best Western Parkway Hotel Toronto North Richmond Hill
Best Western Parkway Toronto North
Best Western Parkway Toronto North Richmond Hill
BEST WESTERN Parkway Hotel Toronto North Richmond Hill, Ontario
Parkway Toronto Richmond Hill
Best Western Parkway Hotel Toronto North Hotel
Best Western Parkway Hotel Toronto North Richmond Hill
Best Western Parkway Hotel Toronto North Hotel Richmond Hill

Best Western Parkway Hotel Toronto North Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1045 out of 1978 reviews
Rating 8 - Good. 477 out of 1978 reviews
Rating 6 - Okay. 214 out of 1978 reviews
Rating 4 - Poor. 117 out of 1978 reviews
Rating 2 - Terrible. 125 out of 1978 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Qasim

Traveled with family
Liked: Cleanliness, staff & service
Stayed 26 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough
Stayed 1 night in Jan 2025

10/10 Excellent

Tao, Scarborough

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is great, the service is excellent.
Stayed 1 night in Dec 2024

2/10 Terrible

setareh

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Atifa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The walls are so tin!
Stayed 1 night in Dec 2024

4/10 Poor

Youngsang

Disliked: Staff & service, property conditions & facilities
Bad experience.
Funny staff. I only have 2 chairs but my family is 4. Thus, I request 2 more chairs. But they give 2 beach chairs. The staff doesn't check any room conditions. I don't want recommend this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Arshdeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Dec 2024

8/10 Good

Sophia

Liked: Cleanliness
Enjoyed my stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Siguang

Liked: Cleanliness, staff & service, property conditions & facilities
It's good
Stayed 3 nights in Dec 2024

2/10 Terrible

Suzanne

Traveled with group
Disliked: Staff & service
Terrible Customer Service!
I booked this hotel for the amenities: pool, hotub , sauna. Sauna was out of order and the pool were the hotub was located had closed when i arrived. Bar was nice. A hotel guest accross from my room started screaming like a lunatic in the hall and hitting walls and doors violently. I feared for my safety and did not want to leave my room quite honestly. I trued to call for help to report the crazy lady in the hall, at all hotel numbers noone answered. When i checked out they asked how my stay was and shared they above and all i got was " i am sorry". No voucher or free stay, nada. Will never return. Horrendous!
Stayed 1 night in Dec 2024

10/10 Excellent

Raghav

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to be back
Stayed 1 night in Dec 2024

10/10 Excellent

Xu Liang

Liked: Staff & service, property conditions & facilities
Very budget-friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

DenDen

Stayed 2 nights in Dec 2024

10/10 Excellent

pui yu

Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only front desk staff was the only part of the stay that was pleasant. The room was a sub basement level with Windows that were just for show, the shower faucet broke, the hot water kept going out, and it was very noisy overall. Also, it works have been good to know that the pool actually belongs to the health club- guests are allowed to use it, but the staff will be rude to you when you try.
Stayed 3 nights in Dec 2024

2/10 Terrible

jathusan

Stayed 1 night in Dec 2024

4/10 Poor

Tang

Stayed 1 night in Dec 2024

6/10 Okay

Chrislene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A bit depressing honestly and too expensive for what it is
Stayed 2 nights in Dec 2024

10/10 Excellent

INSUB

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in Dec 2024

2/10 Terrible

Jenelle

Stayed 1 night in Oct 2024

10/10 Excellent

melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for travel, very clean, super friendly staff, great place for a stop over on our road trip
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Charmi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was very friendly. Thank you for your services.
Stayed 1 night in Dec 2024

4/10 Poor

Justin Noel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fire alarms were triggered twice in the middle of the night during our stay but the second time we need to get out of our rooms since the fire department came to check. We’re not able to sleep well because we’re worried that the alarms might turn on again. The receptionist did not even inform us about what happened. I like the hotel it’s very nice and comfy. The price is very affordable as well and the staffs are nice!
Stayed 1 night in Dec 2024