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SureStay Plus Hotel by Best Western Topeka Northwest

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Topeka Northwest

Lobby sitting area
1 bedroom, desk, laptop workspace, soundproofing
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | 1 bedroom, desk, laptop workspace, soundproofing
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
700 SW Fairlawn Road, Topeka, KS, 66606
  • Gage Park
    ‪13 min walk‬
  • Topeka Zoological Park
    ‪2 min drive‬
  • Washburn University
    ‪5 min drive‬
  • Topeka, KS (FOE-Forbes Field)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Small Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Small Room) | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Small Room)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 300.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room, 1 King Bed, Non-Smoking, Refrigerator & Microwave, Jacuzzi

King Room, 1 King Bed, Non-Smoking, Refrigerator & Microwave, Jacuzzi | 1 bedroom, desk, laptop workspace, soundproofing

King Room, 1 King Bed, Non-Smoking, Refrigerator & Microwave, Jacuzzi

  • 300.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 300.00 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | 1 bedroom, desk, laptop workspace, soundproofing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 300.00 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 300.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Topeka Northwest

Topeka hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and multilingual staff assistance are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Topeka Northwest offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Topeka hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2021.

Recreational amenities at the hotel include an indoor pool and a fitness center.
SureStay Plus Hotel by Best Western Topeka Northwest features an indoor pool and a fitness center. Wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and a water dispenser. Complimentary self parking is available on site. A total renovation of this property was completed in July 2021.

SureStay Plus Hotel by Best Western Topeka Northwest is a smoke-free property.

Self-serve breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to 9:00 AM for a fee

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • Renovated entire property - July 2021
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Topeka
Best Western Topeka Inn
Best Western Topeka Hotel
Topeka Best Western
Best Western Topeka Inn Suites
SureStay Plus Hotel by Best Western Topeka Northwest Hotel
SureStay Plus Hotel by Best Western Topeka Northwest Topeka

SureStay Plus Hotel by Best Western Topeka Northwest Reviews

Reviews

6.8
Rating 10 - Excellent. 283 out of 990 reviews
Rating 8 - Good. 251 out of 990 reviews
Rating 6 - Okay. 168 out of 990 reviews
Rating 4 - Poor. 148 out of 990 reviews
Rating 2 - Terrible. 140 out of 990 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sandra

Stayed 1 night in Mar 2025

2/10 Terrible

Jaden

Traveled with group

Poor check in

Check in at front desk was terrible, said I canceled my room but provided confirmation number to approve and then they were in denial
Stayed 3 nights in Feb 2025

6/10 Okay

Kayla

Stayed 1 night in Feb 2025

2/10 Terrible

Shelby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst

The lady at the fron when we checked in was so unorganized and in her personal phone. Tho she apologized for being on her phone it didn't stop her. Meanwhile Im just standing there waiting awkwardly. Moving on to the pool that i was told when i called before i booked was open, it was green like swamp green, so obviously we didn't use it. i was so disappointed. Moving on to the room, the bottom of Our toilet was absolutely disgusting pee marks dried onto the rim and toilet bowl. The sheets were stained, The jacuzzi tub…it literally the only other reason besides the pool we booked this place, one jet worked and you couldn’t move the jet up or down so it just blasted water everywhere. The tub outside was missing pieces of the fake tile pieces. Our tv just kept shutting off. Randomly. No timer set and not sleep mode. Just broken. The heater… lol it made this awful sound like someone was dragging something heavy across the carpet. At 72 it blew out cold air, at 74 it was blowing death hot air. The lady at the front literally like disappeared after we checked in and never saw her again that night. We slept like absolute dog crap….Prayed for a decent breakfast at-least.. but ohh Breakfast.. the biscuits and gravy, the biscuits were rock solid, no joke. The waffle batter was so runny it just spewed out the sides of the waffle iron. We just left. I will never stay here again. I took photos of the pool and everything described above. Hoping management will make this right .
Stayed 1 night in Feb 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Mikael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was in absolutely poor shape. Floor in the main area was also not in great shape. Bed was ok..
Stayed 1 night in Jan 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Dec 2024

2/10 Terrible

Elizabeth

Stayed 1 night in Dec 2024

2/10 Terrible

heather, Bend

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is awful. Someone checked me in that no one even knew! They had me listed in someone else's room. They moved me twice and the final move had me in a room that smelled like a chain smoker. With only sheets in the bed, one tiny towel and I had to connect with Expedia to get outta there. The hotel is fraudulent and dishonest. This hotel doesn't like when you try to leave due to horrid conditions. Do not stay here!!! Is awful and I wouldn t wish on an enemy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the cleaning and hospitality.
Stayed 1 night in Dec 2024

4/10 Poor

Matt

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
I had 3 roach type bugs in my room. I did take a picture I had no warm water other as the shower handle was leaking.
Stayed 1 night in Dec 2024

6/10 Okay

Adam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Megan

Stayed 1 night in Dec 2024

10/10 Excellent

megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in town!!!

Stayed 1 night in Dec 2024

10/10 Excellent

Atseoritse

Stayed 1 night in Nov 2024

10/10 Excellent

Kiyone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love u
Stayed 1 night in Nov 2024

4/10 Poor

Nuvia Giselle

Traveled with pets, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The older woman at the front was very rude to her employee and kept belittling her in front of us and other guests. Will never stay here again. So rude.
Stayed 1 night in Oct 2024

10/10 Excellent

Ivan

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Ivan

Stayed 5 nights in Oct 2024

4/10 Poor

Jill

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Light bulbs out, remote batteries dead, no towels, pool freezing cold, hot tub inoperable, noisy furnce, curtain pull rod broken and general maintenance needed.
Stayed 1 night in Nov 2024

2/10 Terrible

Mariana

Disliked: Cleanliness, staff & service, property conditions & facilities
Encontré muchas cucarachas
Stayed 2 nights in Oct 2024

4/10 Poor

Caren

Disliked: Staff & service
Clerk checking me in appeared high, very high. My room was on the first floor, loud neighbors, lots of knocking on doors. Awakened at midnight with knocking on doors. Check out early next morning - man walking a woman down the hall. Same Man came out to me in my car wanting my attention - I drove off - very suspicious.
Stayed 1 night in Nov 2024