SureStay Plus Hotel by Best Western Topeka Northwest
Topeka hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and multilingual staff are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Topeka Northwest offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.
This Topeka hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2021.
Recreational amenities at the hotel include an indoor pool and a fitness center.
SureStay Plus Hotel by Best Western Topeka Northwest features an indoor pool and a fitness center. Wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and a water dispenser. Complimentary self parking is available on site. A total renovation of this property was completed in July 2021.
SureStay Plus Hotel by Best Western Topeka Northwest is a smoke-free property.
Self-serve breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily self-serve breakfast available 6:00 AM to 9:00 AM for a fee
Things to do
Gym
Indoor pool
Family friendly
Crib (surcharge)
In-room microwave
Indoor pool
Mini-fridge
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Business services
Business center
Conference space
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in stairways
Pool hoist on site
Stair-free path to entrance
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
More
2 floors
At least 80% lighting from LEDs
Humane treatment of captive wild animals
Smoke-free property
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
37-inch flat-screen TV with cable/satellite channels
Food and drink
Coffee/tea maker
Microwave
Mini-fridge
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per night
Property payment types
Important information
Optional extras
Fee for in-room wireless internet: USD 0 per stay (rates may vary)
Pet deposit: USD 25.00 per night
Pet fee: USD 30 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: USD 10.0 per night
Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Best Western Topeka
Best Western Topeka Inn
Best Western Topeka Hotel
Topeka Best Western
Best Western Topeka Inn Suites
SureStay Plus Hotel by Best Western Topeka Northwest Hotel
SureStay Plus Hotel by Best Western Topeka Northwest Topeka
SureStay Plus Hotel by Best Western Topeka Northwest Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This place was a bait n switch. The room that we booked on the app was suddenly not available we were strong armed into getting a second room because they suddenly didn't have an accessible room for us. But then that morning while walking around the hotel we saw that they did in fact have our suit on the ground floor. The place was disgusting, dirty trash still in the room, the refrigerator was filthy there was mold hanging from the ceiling. The breakfast that they provided was disgusting in inedible. The only nice thing about this place was the lady at the front counter who had only been there for 2 weeks. I feel sorry for her
Terrible service. They did not honored the price that was on the app. THEY canceled my stay because she said I was paying too little for my night. Lady was very rude talking about she didn’t have her glasses and could not read my confirmation number. If she knows she can’t read without glasses maybe she should not show to work without them.
The swimming pool water was the perfect temperature. The gentleman that prepared the breakfast did an excellent job. He was very nice and friendly. I could see why he has been there 10 years, he is very good at his job.
There was trash in the parking lot and around the building including dangerous broken glass. The building is old with mold in the bathroom and holes in the walls and needs some serious upkeep.
Randall
Stayed 2 nights in Jul 2024
8/10 Good
Karen
Jul 29, 2024
Karen
Stayed 1 night in Jul 2024
8/10 Good
Laura
Jul 26, 2024
Liked: Staff & service
We were put in a room with part of the drywall missing and mold on the open wall. Fortunately we were able to change room during
The room smelled so bad it was unbearable to stay. Smelled like 100 animals had used it as its personal potty. When I opened up the window to air out the room there was no screen on window. Turned on the sink and it was leaking. Was there 15 mins and we couldn't breath nor stand it. Left without sleep or any rest. Made for a very long trip as I couldn't pay to get another room.
We had a storm that left my family without power during a heat storm so I booked this for comfort for us and the pets. I booked through hotels.com as I have done many times and places before with no issue, but the desk staff was adamant that the payment had not came through on the 3rd party site, yet it was showing it had through my bank and through hotels.com. Whatever, we’re hot and decide to check in and pay then request a refund from the site. We paid higher rate for the same room, plus our pet fees. Room was ok served its purpose. Swimming pool must have just been filled as it was freezing and unswimmable. The next morning we got a knock on the door by housekeeping at 9 to clean our room but we were still in bed as it was a late night. Overslept a bit, exactly at check out time I get a call to my cell phone-not the room phone as it should have been-from the manager stating I needed to bring her $20 cash or card to have 1 single hour extra though I’d been charged for the room TWICE already which she acknowledged. Then she tried to run my card for $200 instead of the $20. She was rude and 3 weeks later is still not helping with the refund to the 3rd party site. Watch your statements with this place..
The outside of this Hotel looked nice, but the room was DISGUSTING!! Stains on almost every surface, the room permeated with a stench of old cigarette smoke and mold. The carpet and bedding felt moist. The bathroom was dimly lit, rusty, and oddly enough, smelled like cow manure. It was a very uncomfortable experience and we only slept a bit and then left hours before we planned because we just wanted to get out of there and shower off how dirty we felt from sleeping there.