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Radisson Hotel & Convention Center Toluca

4.0 star property

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Photo gallery for Radisson Hotel & Convention Center Toluca

Indoor pool
Meeting facility
Property map
Property map
Property map

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pool
  • Room service
  • Laundry

Explore the area

Map
Carretera Mexico - Toluca km 63.5, Colonia Santa Ana Tlapaltitlan, Toluca, MEX, 50160
  • Galerias Toluca
    ‪8 min walk‬
  • Las Americas Plaza
    ‪5 min drive‬
  • The Cosmovitral
    ‪6 min drive‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪18 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Business Room, 1 King Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden Area

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking, Garden Area

9.6 out of 10
Exceptional
(7 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

Room, 2 Double Beds, Non Smoking, Garden View | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking, Garden View

8.0 out of 10
Very good
(2 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Garden Area

Studio Suite, 1 King Bed, Non Smoking, Garden Area | In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking, Garden Area

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Garden View

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Radisson Hotel & Convention Center Toluca

4-star Toluca hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Radisson Hotel & Convention Center Toluca offers 250 air-conditioned accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Radisson Hotel & Convention Center Toluca features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 15 meeting rooms. This Colonial hotel also offers an arcade/game room, a garden, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Radisson Hotel & Convention Center Toluca is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Malinalco - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 200 to 235 for adults and MXN 99 to 100 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malinalco

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 200 to 235 for adults, and MXN 99 to 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rey Inn Hotel
Rey Inn Hotel Toluca
Rey Toluca
Radisson Hotel Rey Toluca
Radisson Hotel Rey
Radisson Rey Toluca
Radisson Rey

Radisson Hotel & Convention Center Toluca Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 218 out of 491 reviews
Rating 8 - Good. 166 out of 491 reviews
Rating 6 - Okay. 66 out of 491 reviews
Rating 4 - Poor. 30 out of 491 reviews
Rating 2 - Terrible. 11 out of 491 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cristal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 6 nights in Aug 2024

10/10 Excellent

Albino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

rodrigo

Stayed 3 nights in Sep 2023

4/10 Poor

María Isabel Toledo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
La caja fuerte no servía, llame a recepción para que enviara a mantenimiento y me ignoró. Por lo demás bien, pero sin apoyo por parte del personal de recepción.
Stayed 2 nights in Aug 2023

4/10 Poor

Juan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The good: Staff helpful, fast and convenient check in, very clean areas everywhere The very bad: no remote for heater or tv available until I requested it, terrible Bed, lot of noise (renovations taking place since very early in the morning), terrible lighting, very dark room and bathroom. When I checked out a day earlier no question was asked by receptionist Would not stay here again

2/10 Terrible

Julieta

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The Room wasn’t clean and it was ugly,

10/10 Excellent

Jose J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one thing, it take to long to get hot water, is a waste of water in order to get hot water in the shower.
Stayed 1 night in Aug 2022

2/10 Terrible

Jorge Antonio

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La entrada no es visible, no hay señalamientos, no hay iluminación, no hay personal recibiendo a los huéspedes. Los interiores están pobremente señalizados y prácticamente no hay luz en los pasillos. El baño está en malas condiciones. Las toallas están viejas, rotas y percudidas. No había agua caliente ni por la noche ni por la mañana. Muy mala experiencia en este hotel. En la zona hay por lo menos otros 5 ó 6 hoteles de precio similar, que con seguridad probaría antes de regresar a este establecimiento.
Stayed 1 night in Apr 2022

8/10 Good

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dark at night
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, not crowded, pool open, free parking
Rooms have air conditioning. Pool is open, relatively clean, ~4 feet at the deepest. Entrance a little difficult to find easily missed. Quiet, not crowded. A good stay.
Stayed 2 nights in May 2021

6/10 Okay

Carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

8/10 Good

Diego

Business traveler
Liked: Cleanliness, staff & service, room comfort
It was a good rate and the room was clean. Fast check in and out experience. The pool and games area were superb but the gym was in really poor shape. The restaurant lacked food options.
Stayed 4 nights in Oct 2020

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
The hotel is under remodeling and it wasn't advertised when I reserve. Noisy, and the swimming pool was not available for a couple of days
Stayed 8 nights in Dec 2019

8/10 Good

james

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
The propriety was under construction , missing coffee maker or iron
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clan, quiet place, easy access and everything was close by
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Sabah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The personnel were very helpful and the room was spacious and clean.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

8/10 Good

Arturo J

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable option w/ beautiful surrounding area!
The hotel grounds are beautiful with indoor manicured gardens, sculptures and beautiful decors and space. My room was an executive suit and was ok, but could take an update. Overall was clean, practical and comfortable.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel personnel is very nice and responsive. The on site restaurant staff are very polite. The food is good.
Stayed 5 nights in Aug 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, pretty comfortable. There is a Hacienda feel to this place. The staff were all very helpful and friendly. The front desk even helped us to find a reputable Taxi driver for our trip back to the Mexico City airport.
Stayed 4 nights in Jul 2018

10/10 Excellent

Mayra, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018