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Loto Azul Resort and Spa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Loto Azul Resort and Spa

Front of property
Restaurant
Outdoor pool
Designer store
Standard Room, 1 Queen Bed | In-room safe, blackout drapes, iron/ironing board, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Av. Tizates s/n Col. Barrio de Otumba, Valle de Bravo, MEX, 51200
  • Artisan Market
    19 min walk
  • Saint Francis of Assisi Church
    4 min drive
  • Central Square
    5 min drive

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, blackout drapes, iron/ironing board, bed sheets

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, blackout drapes, iron/ironing board, bed sheets

Suite

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Loto Azul Resort and Spa

3.5-star hotel in Otumba
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Loto Azul Resort and Spa offers 40 accommodations with fireplaces and safes. Televisions come with cable channels. Bathrooms include showers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
In addition to an outdoor pool, Loto Azul Resort and Spa provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 215 square feet (20 square meters) include a conference center. This Valle de Bravo hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Loto Azul Resort and Spa is a smoke-free property.

Continental breakfasts are available for a surcharge between 8:00 AM and 1:00 PM on weekends.
Loto Azul Resort and Spa has a restaurant on site.
Late night fare is available from room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Weekend continental breakfast available 8:00 AM to 1:00 PM for a fee: MXN 250 to 400 for adults and MXN 250 to 400 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Designer stores
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center (215 square feet of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Fireplace
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 250 to 400 for adults, and MXN 250 to 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Loto Azul
Loto Azul Otumba
Loto Azul Resort
Loto Azul Resort Otumba
Loto Azul Resort Valle de Bravo
Loto Azul Valle de Bravo
Loto Azul Resort and Spa Hotel
Loto Azul Resort and Spa Valle de Bravo
Loto Azul Resort and Spa Hotel Valle de Bravo

Loto Azul Resort and Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 150 out of 314 reviews" "
Rating 8 - Good. 88 out of 314 reviews" "
Rating 6 - Okay. 46 out of 314 reviews" "
Rating 4 - Poor. 24 out of 314 reviews" "
Rating 2 - Terrible. 6 out of 314 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024

8/10 Good

Sandra Bustínzar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ana

Stayed 1 night in Jan 2024

4/10 Poor

Paola, Livermore

Liked: Cleanliness, staff & service
Overpriced. We were assigned a tiny room with no privacy. The curtains did not close all the way allowing a direct view of the bathroom and bed. Knees touched wall when using the toilet. For $150 USD definitely not worth it. This hotel should be $70 USD max.
Stayed 2 nights in Jul 2023

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for relax.
Stayed 2 nights in Mar 2023

2/10 Terrible

Daniela

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Es una pena que teniendo un lugar tan bonito, con unas instalaciones tan padres tengan tan PÉSIMO servicio. Desde que llegas a recepción el servicio fatal, la gente no es clara con los servicios que ofrecen. Contratamos un paquete para la fogata que en teoría incluía un vino, una tabla de quesos y la renta del fogatero. El mesero llego y nos comentó que podíamos escoger entre 4 vinos y escogimos uno. Y al final teníamos un cargo extra de1,200 pesos por el vino que habíamos elegido. Las instalaciones del SPA muy padres, el jacuzzi vale toda la pena, pero esta fatal que te estén apresurando toooodo el tiempo, llega un momento que ni lo disfrutas por eso. La gerente del restaurante fatal, súper grosera. Cuando tratamos de aclarar lo del vino, con una pésima actitud.

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bastante cómodo para ir a descansar, sus area verdes lo hacen único, la alberca está a temperatura ambiente.
Stayed 1 night in Sep 2022

10/10 Excellent

Sandra Maricel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito, cómodo y relajante.
Excelente opción de fin de semana. Buena vista a la naturaleza, las áreas comunes están bastante bien y buena amplitud. La habitación muy bonita y la cama súper cómoda. El servicio en todos los espacios estuvo súper!
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in Valle de Bravo
Great!
Stayed 2 nights in Nov 2021

4/10 Poor

John

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beautiful woods
Stayed 1 night in Feb 2022

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness
A very nice property outside Valle de Bravo in the middle of a forest, quiet and perfect for a weekend relax. However the property has some maintenance issues, my daughter's room was a recently renewed one but in the morning there was no running water because there was a problem with the plumbing so they had to change her to an older room. The fixtures in the bathroom are old and the shower room is gloomy, also very poor amenities with no Kleenex and no glass to rinse your mouth. The gardens are beautiful and well kept, the pool is nice and warm but there are no waiters to take your orders of snacks or drinks. On Christmas there was a problem with the restaurant staff and even the owners had to take the orders and do the cleaning and mopping. Overall a nice experience with room for improvement.
Stayed 3 nights in Dec 2021

8/10 Good

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy
Everything was very nice, the room was small but cozy. I little of noise from the outside when the hotel staff start early in the morning
Stayed 1 night in Nov 2021

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy boutique hotel feeling
Came to Valle de Bravo for a wedding and unfortunately only stayed here one night. Cozy boutique hotel feeling, this is a place where you should spend at least a couple of nights to take advantage of everything it’s got to offer (nature, spa, restaurants). Had a jacuzzi session, get to check amazing views of Valle de Bravo. Room was small but cozy, and our only negative comment is that the bathroom is too small. Definitely recommend checking this hotel out!
Stayed 1 night in Nov 2021

8/10 Good

Alida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely mountain retreat!
Loto Azul is a nice, quiet hotel green areas and gorgeous views to the surrounding forests and lake; be cautious though because there’s lots of stairs so it’s not suited for everyone!
Stayed 2 nights in Nov 2021

8/10 Good

Rodrigo, LONGMONT

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is pretty property. The staff was helpful. The room is small but nice. Overall is a good place to stay and do things around Valle de Bravo.
Stayed 3 nights in Nov 2021

8/10 Good

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice, if you have a car
Great restaurant, nice room, poor wifi
Stayed 4 nights in Sep 2021

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
The hotel is really nice, it has beautiful views and great spa. People were nice and the room was clean. The only tiny problem is that it has thin walls and you could hear noises from outside
Stayed 1 night in Sep 2021

8/10 Good

Guillermo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stay
Awesome place surrounded by nature. Peaceful and with all the comfort you need
Stayed 2 nights in Jun 2021

8/10 Good

Victor, Mexico City

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Un lugar muy tranquilo en donde te puedes relajar pero tiene inconvenientes. La atención al huesped deja particularmente que desear.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice last meeting booking. Very relaxing.and the staff was very friendly.
Stayed 1 night in Oct 2019

8/10 Good

Julio, México city

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
They center around the spa. They are attentive and helpful. Parking is the minimum necessary
Stayed 1 night in Oct 2019

10/10 Excellent

Karine, Avandaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are places to be calm and enjoy nature. This is one of those places
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities
Wi-Fi that came and went. . Restaurant was great but only open on the weekend. On Monday we were stuck at this remote location with no food options. Had to call a taxi for anything and everything. Staff were nice and the hotel was clean but not worth the money for the reasons I gave. Although The room was nice it was full of mosquitos and we were left with our legs completely bitten and itchy and with poor sleep. Place is ok for a weekend if you don’t mind being bitten by mosquitoes and having no internet. The place is very remote so you need a taxi.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay
This is a really beautiful place. The rooms are in cabins perched on the side of a hill overlooking Valle de Bravo. The staff is incredibly friendly and helpful, and the grounds are immaculately kept. I had a delicious breakfast at the restaurant on the terrace, which has an amazing view as well. My only complain was that the bed was pretty stiff.
Stayed 1 night in Nov 2018