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Hotel Santa Rosa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Rosa

Bed sheets
Lobby
Lobby sitting area
Standard Room, 2 Double Beds | Bed sheets
Garden

Reviews

7.6 out of 10

Good

Popular amenities

  • Spa
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Carretera a Toluca-Saucos # 9, Valle de Bravo, MEX, 51200
  • Valle de Bravo Dam
    14 min walk
  • Avandaro Waterfall
    19 min walk
  • Restaurante Santa Rosa
    1 min walk
  • Club de vela Santa María
    19 min walk

Room options

View all photos for Deluxe Room, 2 Double Beds, Jetted Tub

Bed sheets

Deluxe Room, 2 Double Beds, Jetted Tub

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Bed sheets

Superior Room, 2 Double Beds

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub | Terrace/patio

Junior Suite, 1 King Bed, Jetted Tub

  • 484 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Bed sheets

Standard Room, 2 Double Beds

  • 431 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Bed sheets

Deluxe Room, 1 King Bed, Jetted Tub

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Bed sheets

Superior Room, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Hotel Santa Rosa

3.5-star Valle de Bravo hotel with restaurant
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a children's pool, and a 24-hour front desk are onsite.
Hotel Santa Rosa offers 39 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. In-room massages and hair dryers can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Day. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
The hotel offers a restaurant. Wireless Internet access is complimentary. In addition to a full-service spa, Hotel Santa Rosa features an outdoor pool and a children's pool. This Valle de Bravo hotel also offers spa services, a terrace, and a vending machine. Onsite self parking is complimentary.

Hotel Santa Rosa is a smoke-free property.

Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Santa Rosa Valle de Bravo
Santa Rosa Valle de Bravo
Hotel Santa Rosa Hotel
Hotel Santa Rosa Valle de Bravo
Hotel Santa Rosa Hotel Valle de Bravo

Hotel Santa Rosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 120 out of 403 reviews" "
Rating 8 - Good. 151 out of 403 reviews" "
Rating 6 - Okay. 63 out of 403 reviews" "
Rating 4 - Poor. 37 out of 403 reviews" "
Rating 2 - Terrible. 32 out of 403 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

José Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Sep 2024

10/10 Excellent

Imelda

Stayed 1 night in May 2024

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
They need elevators from parking to rooms
Stayed 3 nights in Jan 2024

4/10 Poor

Verónica

Stayed 2 nights in Dec 2023

8/10 Good

Isidro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Buen lugar, es muy lindo, tiene bonita vista. Sin embargo, hay demasiadas escaleras para subir a los cuartos, la comida en el restaurante no es tan buena y deberían de dar más agua o toallas para cuartos dobles de más de 3/4 personas.
Stayed 1 night in Sep 2023

8/10 Good

Adriana

Stayed 2 nights in Mar 2023

8/10 Good

Jiehua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good view, clean room. only issue is that the parking lot is a bit far
Stayed 1 night in Feb 2023

10/10 Excellent

Valerie

Stayed 1 night in Jan 2023

8/10 Good

Melissa

Stayed 3 nights in Dec 2022

6/10 Okay

claudia

8/10 Good

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

8/10 Good

Philippe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. It was still in renovation so some noice. Also there is a street in front and down in the back so it can be noisy.
Stayed 5 nights in Sep 2022

6/10 Okay

TERESA, oceanside

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great view
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
No regresaría
La vista y los clamatos 10/10. El servicio fue muy muy lento en todo. La comida, los drinks, todo fue muy lento. Nos llego tarde los del spa y tuvimos que cancelar.
Stayed 2 nights in Apr 2022

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service ; amazing view
Stayed 1 night in Mar 2022

2/10 Terrible

Maria

Traveled with family
When I arrived at the property they told me there was not any reservations for me , that they are having problems with Expedia because they have no rooms available and Expedia continues selling reservations. But I think the hotel sold my reservation because everything was going well ., I call the hotel when I was in my way to tell them I was 30 minutes late and they told me it was fine but when I got the hotel everything change in a bad way, the lady that was in reception was acting weird she didn’t allowed other receptionist to find any information about my reservation, she just told him no to find anything that the hotel was full. That was a terrible experience.
Stayed 1 night in Mar 2022

10/10 Excellent

Gerardo

Stayed 2 nights in Feb 2022

6/10 Okay

Rodrigo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Basic property, nice view.
Stayed 2 nights in Oct 2021

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evitarlo, mala calidad a un precio exagerado
El Hotel estaba muy sucio, no limpiaron la regadera de el huésped anterior, no había papel de baño, las toallas estaban sucias, no había toallas de mano y tampoco para el piso. Las almohadas además de sucias estaban viejas. La puerta del cuarto no cerraban correctamente.
Stayed 1 night in Oct 2021

10/10 Excellent

Jaime

Stayed 1 night in Oct 2021

4/10 Poor

Verified traveler

Stayed 3 nights in May 2021

4/10 Poor

José Miguel

Traveled with group
Liked: Room comfort
Nice location, uncomfortable and not soundproof
The rooms are not sound proof at all, it was impossible to sleep. I could hear everything from the other rooms, and all the cars from the street. The pipes and drains are exposed in bathroom ceiling so you can hear water coming down all the time.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the lake were spectacular
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views of the lake. There is a lot of road noise.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Jan 2021