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Hotel Real Hacienda Santo Tomás

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Real Hacienda Santo Tomás

Bar (on property)
Garden
Bar (on property)
Indoor pool
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Km 36.5 Carretera Toluca-Zitacuaro S/N, Santiago del Monte Col Gustavo Baz Prada, Villa Victoria, MEX, 50960
  • Villa Victoria Plaza
    12 min drive
  • Nevado de Toluca National Park
    20 min drive
  • Monarch Butterfly Sanctuary
    62 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    71 min drive

Room options

View all photos for 2 Bedroom Deluxe Suite.

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Deluxe Suite.

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite Triple

Junior Suite Triple | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite Triple

  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite Doble

Junior Suite Doble | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite Doble

  • Sleeps 4
  • 2 Queen Beds

About this property

Hotel Real Hacienda Santo Tomás

4-star Villa Victoria hotel with private balconies
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and an outdoor tennis court are onsite.
Hotel Real Hacienda Santo Tomás offers 52 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments.
In addition to an indoor pool, Hotel Real Hacienda Santo Tomás provides an outdoor tennis court and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Real Hacienda Santo Tomás is a smoke-free property.

Vitrales - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vitrales

Things to do

  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Real Hacienda Santo Tomas
Hotel Real Hacienda Santo Tomas Villa Victoria
Real Hacienda Santo Tomas
Real Hacienda Santo Tomas Villa Victoria
Hotel Real Hacienda Santo Tomás Villa Victoria
Real Hacienda Santo Tomás Villa Victoria
Real Hacienda Santo Tomas
Hotel Real Hacienda Santo Tomás Hotel
Hotel Real Hacienda Santo Tomás Villa Victoria
Hotel Real Hacienda Santo Tomás Hotel Villa Victoria

Hotel Real Hacienda Santo Tomás Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un lugar muy bonito, sientes confort/naturaleza
Stayed 1 night in Oct 2019

6/10 Okay

julio

Liked: Cleanliness
Disliked: Property conditions & facilities
El gimnasio no funciona. La cancha de tenis en pésimas condiciones. Tarifa carísima para lo que ofrecen
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
El lugar esta excelente para descansar, la alberca muy limpia u a buena temperatura
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy grata sorpresa. Lugar de mucha paz. Ideal para ir a descansar como adulto.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio, comodo, amable
Ideal para descanso. Agua de alberca le falto estar mas calida

6/10 Okay

karla, morelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las instalaciones del hotel son hermosas, pero solo viernes y sabados ahy servicio de restaurant hasta tarde, asi qe los otros dias cuando cierra el restaurant a las 6pm no hay cerca un lugar para cenar ni cuentan con servicio al cuarto!! Todo lo demas me parecio muy bien

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel límpio, comodo, bonito, sin seguridad.
Para ser un hotel de 3 estrellas en un pueblito casi fantasma se me hizo caro el precio de casi tres mil pesos por noche, la habitación bien en general, me dijeron que sólo había habitaciones con 2 camas y si hay de una cama, no obstante, de que el hotel estaba casi vacio, NO me dieron una habitación con una cama King size !!!!! La comida bien en general, el bar bonito y las instalaciones en general lindas !!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran Hotel
Muy bien.