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Hotel Santa Isabel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Isabel

View from property
Front of property
Terrace/patio
View from room
Interior detail

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Santa Isabel, 24, Toledo, Toledo, 45002
  • Toledo City Hall
    2 min walk
  • Toledo Cathedral
    2 min walk
  • El Greco Museum
    6 min walk

Room options

View all photos for Double or Twin Room

Desk, free WiFi, bed sheets

Double or Twin Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Superior Double Room

Desk, free WiFi, bed sheets

Superior Double Room

  • 236 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

  • 236 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Classic Double Room

Classic Double Room | Desk, free WiFi, bed sheets

Classic Double Room

  • 139 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Classic Single Room

Classic Single Room | Desk, free WiFi, bed sheets

Classic Single Room

  • 75 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room, City View

Balcony

Double Room, City View

  • 183 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

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About this property

Hotel Santa Isabel

Hotel in Toledo City Center
A rooftop terrace, self parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
Hotel Santa Isabel offers 41 air-conditioned accommodations with hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Hotel Santa Isabel features a rooftop terrace, a vending machine, and tour/ticket assistance. Wireless Internet access is complimentary. This Toledo hotel also offers concierge services, a front-desk safe, and a television in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Santa Isabel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (EUR 14 per night)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 8 for adults and EUR 8 for children

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 21-inch LCD TV

More

  • Air conditioning
  • Desk
  • Recycling

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should contact the property after 9 AM on the day of arrival to confirm parking availability and reserve a space.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Self parking fee: EUR 14 per night
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Santa Isabel
Hotel Santa Isabel Toledo
Santa Isabel Toledo
Santa Isabel Toledo
Santa Isabel Hotel
Hotel Santa Isabel Hotel
Hotel Santa Isabel Toledo
Hotel Santa Isabel Hotel Toledo

Hotel Santa Isabel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 628 out of 1003 reviews" "
Rating 8 - Good. 313 out of 1003 reviews" "
Rating 6 - Okay. 45 out of 1003 reviews" "
Rating 4 - Poor. 11 out of 1003 reviews" "
Rating 2 - Terrible. 6 out of 1003 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marie-Elise, Belleair Bluffs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really can't understand why Hotel Santa Isabel is classified as a 2🌟 property; it has so many positive things to commend it! First and foremost is the thoughtfulness of having an English speaking staff. I was somewhat taken aback that this is not the norm in Spain's hospitality industry. I was extremely grateful to be able to communicate any questions I had and receive helpful information in return. Also high on the list is a desirable location: Hotel Santa Isabel is nestled in a junction of two streets not too far from Toledo's famous cathedral. I loved that it was quiet both day and night, as if I was in an oasis of peace, and the rooftop patio was perfect to watch the sunset and then see the sights come alive with the soft glow of lighting after dark. The property itself is very clean and my room was immaculate in every way. There were no chips, old stains, or threadbare linens. The maintenance is top notch. The breakfast service is a lovely addition and the coffee is quite good. Every single staff member I interacted with was friendly, welcoming, and polite. Hotel Santa Isabel is managed with complete competency and professionalism. My quarters were a big part of my choice to extend my stay in Toledo, and I will be happy to visit again during my next trip to Spain. Next time I will be sure to request a room with a view on an upper floor ~ make sure you do so when booking. I highly recommend Hotel Santa Isabel as a choice lodging in Toledo.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing more to add to the above answers other than saying that I would book it again should I return to Toledo.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was a house from the 14th century. Beautiful inside. The convent is steps away from the hotel. We listened to the sisters during choir practice. The 3rd floor has a terrace where you can get the most Beautiful views of the Cathedral, Alcazar & the town. You can walk everywhere. The Hotel has their own parking garage for $, definitly worth it!!. Never used the car until it was time to leave. Such a pleasant stay. Everyone at Santa Isabel wete k8nd & helpful. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Felipe, Hamilton, Ontario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is right there in the property. For Americans, be mindful it is Europe, and old town not designed for cars (they did not existed back then), so as long as you rented an European hatch, it should be no problem. Else, park outside and take a bus up to the town. You won't need a car once you are in the area. It is extremely well located, knowing all the old town would be a breeze. One can walk to the museums, restaurants, and stores. No problem. It provides an amazing feel for the architecture and tradition. It is on its walls and decor, lovely space. Breakfast is simple, but convenient. Low in protein if that is on your concerns. Might want to skip and eat outside if needed. Fair amount of options, all at walking distance.
Stayed 1 night in Sep 2024

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant accommodations in a great location near the Cathedral at a moderate price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes servicios del personal. Han dado la milla extra ayudandome con una situacion personal. Sin su ayuda no lo hubiera podido resolver. Todos muy serviciales.
Stayed 2 nights in Sep 2024

8/10 Good

Mayur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is positioned in a good walking distance area to the main square. It is set aside from the crowded areas. It as a lovely roof terrace to enjoy in the evenings.
Stayed 2 nights in Sep 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is about a 5 min walk but it is up and down walk through the cobbled streets to the main square. Everything is within walking distance of the hotel. The staff are friendly with decent English. The breakfast is continental in style. If you haven't included it your booking €7 will get you plenty even if its a restricted menu. I would stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Courtney

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was no ac and they brought a portable ac which required them to keep the balcony door open which let all the hot air in. I talked to them about not staying the rest of my stay and they said that was fine. And they would authorize refund. Then they denied my refund even though I only stayed one night
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Traveled with group, Traveled with partner
Liked: Amenities
Great location. Clean and professional.
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to Spain for a wedding and Booked three nights in this lovely hotel. Staff was very accommodating, the room clean, and the Air conditioning much appreciated. I would definitely recommend this quaint Hotel without reservations.
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Liked: Staff & service, amenities, property conditions & facilities
Lovely room102 with double aspect windows. Very clean with a nice breakfast and helpful staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Zulma

Liked: Property conditions & facilities
Fabulous
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome spot in Toledo Old Town
Great location and nice rooms with a historic feeling. Very comfy beds and a nice wooden door balcony. Very friendly staff
Stayed 1 night in Aug 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay
Great Location
Stayed 1 night in Jul 2024

10/10 Excellent

Niza

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in a quiet area but walking distance to everything. Excellent AC, which really matters on those hot days! Beautiful view of the Cathedral out my window. The only thing that would’ve made it better would be a small fridge for cold drinks. Overall a great stay- highly recommended!
Stayed 2 nights in Jul 2024

10/10 Excellent

Yeongbae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value
I stayed at the hotel for 5 nights. Overall, it was a good experience. I arrived around 1:00 pm. It was great that the room was ready. The Wi-Fi worked well. There was plenty of hot and cold water. The air conditioner worked well. Even though the room was by the entrance to the hotel, my sleep was not interrupted with my earplugs. There are restaurants nearby. The cathedral was a short walk away. The ride from the Toledo train station cost about nine euros. The staff was pleasant and helpful. I recommend this hotel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jesse R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel well situated for the old town
Stayed 2 nights in Jun 2024

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toledo is a great place to explore! Hotel Isabel was clean and quiet though in the centre of the old town.
Stayed 1 night in Jun 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a charming hotel for our stay in Toledo. Staff were friendly and helpful. We would definitely recommend it. Driving was tricky with our larger rental car however the staff directed us to a nearby parking garage which worked well.
Stayed 1 night in Jun 2024