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Eurostars Palacio Buenavista

5.0 star property

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Photo gallery for Eurostars Palacio Buenavista

Exterior
Lobby
Spa reception
Seasonal outdoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Air conditioning
  • Laundry
  • Breakfast available

Explore the area

Map
Concilios de Toledo, 1, Toledo, Toledo, 45005
  • Puerta Bisagra City Gate
    ‪5 min drive‬
  • Puerta del Sol City Gate
    ‪5 min drive‬
  • San Juan de los Reyes Monastery
    ‪6 min drive‬

Room options

View all photos for Double Room (Romantic Package)

Minibar, in-room safe, desk, laptop workspace

Double Room (Romantic Package)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 753 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room Single Use

  • 484 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room (2 Adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Double Room (2 Adults + 1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Double Room

Minibar, in-room safe, desk, laptop workspace

Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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The price is $120
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$132 total
includes taxes & fees
Feb 21 - Feb 22
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About this property

Eurostars Palacio Buenavista

5-star Toledo hotel with restaurant
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a seasonal outdoor pool. Housekeeping is available on request.
Eurostars Palacio Buenavista offers 109 accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

This Toledo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eurostars Palacio Buenavista features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 16 meeting rooms. Event facilities measuring 9322 square feet (866 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge), along with a car charging station.

Eurostars Palacio Buenavista is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Toledana - This restaurant specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar.
Quixote Toledo - This fine-dining restaurant specializes in Spanish cuisine and serves lunch and dinner. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 11 per day; includes in/out privileges)
  • Valet parking on site (EUR 11 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Quixote Toledo
  • Toledana

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16 meeting rooms
  • 9,322 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 2 to June 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 11 per day (in/out privileges)
  • Valet parking fee: EUR 11 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Hilton Buenavista
Hilton Buenavista Hotel
Hilton Buenavista Hotel Toledo
Hilton Buenavista Toledo
Eurostars Palacio Buenavista Hotel Toledo
Eurostars Palacio Buenavista Hotel
Eurostars Palacio Buenavista Toledo
Eurostars Palacio Buenavista
Hilton Buenavista Toledo Hotel Toledo
Eurostars Palacio Buenavista Hotel
Eurostars Palacio Buenavista Toledo
Eurostars Palacio Buenavista Hotel Toledo

Eurostars Palacio Buenavista Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 404 out of 624 reviews
Rating 8 - Good. 155 out of 624 reviews
Rating 6 - Okay. 42 out of 624 reviews
Rating 4 - Poor. 16 out of 624 reviews
Rating 2 - Terrible. 7 out of 624 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, knowledgeable and friendly staff, lovely breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel E

Stayed 1 night in Oct 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Christipher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Just excellent value for money, superb.
Stayed 1 night in Sep 2024

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

jedd

Stayed 1 night in Jun 2024

10/10 Excellent

Block

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Shinjni

Stayed 2 nights in Apr 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay here at Palacio Buenavista. Staff was helpful and friendly. Breakfast was amazing. The room I stayed in was clean and comfortable. Easy access to taxi and train. Would highly recommend staying at this hotel whenever visiting Toledo!
Stayed 6 nights in May 2024

10/10 Excellent

Juan

Un lugar increíble.
Stayed 1 night in Jun 2024

6/10 Okay

Andrew

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Fantastic hotel with service that could improve.
The hotel in terms of its physical building, amenity, rooms, gym, views and location is all faultless. Also very good value for price paid. A genuine five star hotel for a very affordable price. With the notable exception of a nice lady called Carmella, Service in the bar and restaurant was just woeful. For both lunch and dinner it took ages to be served. We pacifically ignored for about 45 minutes. Was not hospitable. It was just plain rude. This is the aspect that should be improved. Overall, we were very happy with our stay but it was a shame that the easiest thing to do was the element that was lacking. Nonetheless, I would happily return again and pay for a better experience next time.
Stayed 1 night in Apr 2024

6/10 Okay

Gowrishankar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel but the frontdesk / staff was very unresponsive. We had only one shower towel in the room for two and the A/C was not working. When we called the frontdesk, it took few mins for them to pick up the call and they said they will call us back in few mins and never called. We were so tired after the full day walking in the town that we dosed off into slept in a no so pleasant night.
Stayed 1 night in Apr 2024

2/10 Terrible

Roy

Stayed 2 nights in Apr 2024

10/10 Excellent

James

Stayed 1 night in Mar 2024

10/10 Excellent

Marino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, largest room and bathroom. I highly recommend it.
Stayed 2 nights in Mar 2024

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Anirudh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service
Todo muy limpio y gente muy amable
Stayed 1 night in Nov 2023

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that I was able to stay at this property during my time in Toledo! The staff was professional and accommodating, room was clean and modern, and the hotel offer many amenities. I will definitely be back!
Stayed 2 nights in Oct 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A tourists treat
A few min drive to the old town, this property provided a nice break from the large number of tourists. It was spacious, clean and comfortable. The staff were very friendly and helpful. Great parking available below ground and the breakfast buffet was delicious with great variety.
Stayed 1 night in Oct 2023

8/10 Good

Stephanie

Pricey for location
Stayed 1 night in Oct 2023

6/10 Okay

Jamie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Attractive property and room
Very attractive property and room. The hotel is not in walking distance of town. That being said, there’s a very nice walking trail nearby. The dining room service and menu was terrible for lunch and dinner. The breakfast was very good. The spa treatment was ok. Price was good but it was not a deep tissue massage. Also,you have to pay an additional 30€ to use the spa facilities even if you have a treatment. This hotel is a nice choice if you rent a car or cab into town and then relax by the pool (freezing) in the afternoons.
Romantic package
Nice pools
Stayed 2 nights in Sep 2023

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel located just on the outskirts of the city. The size of the rooms is very nice, and the bed is perhaps the biggest bed I have ever slept in...
Stayed 2 nights in Sep 2023