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Hotel Villa Fontaine Grand Tokyo-ariake

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Villa Fontaine Grand Tokyo-ariake

Restaurant
1 bedroom, down comforters, in-room safe, desk
Shopping mall
Exterior
Hot springs

Popular amenities

  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
2 Chome-1-5 Ariake, Koto City, Tokyo, Tokyo Prefecture, 135-0063
  • Ariake Garden
    ‪2 min walk‬
  • Tokyo Big Sight
    ‪8 min walk‬
  • Tokyo Tower
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪14 min drive‬

Room options

View all photos for Twin Room, Non Smoking (with Tatami Area)

1 bedroom, down comforters, in-room safe, desk

Twin Room, Non Smoking (with Tatami Area)

9.4 out of 10
Exceptional
(17 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Family Room, Non Smoking

1 bedroom, down comforters, in-room safe, desk

Family Room, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • 344 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfort Triple Room, Non Smoking

1 bedroom, down comforters, in-room safe, desk

Comfort Triple Room, Non Smoking

9.0 out of 10
Wonderful
(25 reviews)
  • 280 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room, Non Smoking (with Extra Bed)

1 bedroom, down comforters, in-room safe, desk

Superior Triple Room, Non Smoking (with Extra Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 334 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

1 bedroom, down comforters, in-room safe, desk

Comfort Twin Room, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking (for 3 People)

1 bedroom, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking (for 3 People)

9.0 out of 10
Wonderful
(19 reviews)
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Non Smoking (Moderate)

1 bedroom, down comforters, in-room safe, desk

Double Room, Non Smoking (Moderate)

8.8 out of 10
Excellent
(48 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

1 bedroom, down comforters, in-room safe, desk

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking

1 bedroom, down comforters, in-room safe, desk

Superior Double Room, Non Smoking

9.4 out of 10
Exceptional
(33 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (with Extra Bed)

1 bedroom, down comforters, in-room safe, desk

Superior Double Room, Non Smoking (with Extra Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Non Smoking

1 bedroom, down comforters, in-room safe, desk

Double Room, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

1 bedroom, down comforters, in-room safe, desk

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

9.2 out of 10
Wonderful
(27 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

1 bedroom, down comforters, in-room safe, desk

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

1 bedroom, down comforters, in-room safe, desk

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Top Floor, ReFa Collaboration Room, Non Smoking with Public Bath Ticket

1 bedroom, down comforters, in-room safe, desk

Top Floor, ReFa Collaboration Room, Non Smoking with Public Bath Ticket

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Top Floor, ReFa Collaboration Room, Non Smoking

1 bedroom, down comforters, in-room safe, desk

Top Floor, ReFa Collaboration Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

1 bedroom, down comforters, in-room safe, desk

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

1 bedroom, down comforters, in-room safe, desk

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

  • Sleeps 3
  • 3 Twin Beds

View all photos for High Floor, Superior King Room, Non Smoking with Public Bath Ticket

1 bedroom, down comforters, in-room safe, desk

High Floor, Superior King Room, Non Smoking with Public Bath Ticket

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, Non Smoking (Moderate, with Public Bath Ticket)

1 bedroom, down comforters, in-room safe, desk

Economy Double Room, Non Smoking (Moderate, with Public Bath Ticket)

9.6 out of 10
Exceptional
(4 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (with Tatami Area, Public Bath Ticket)

1 bedroom, down comforters, in-room safe, desk

Twin Room, Non Smoking (with Tatami Area, Public Bath Ticket)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Superior Twin Room, Non Smoking (with Public Bath Ticket, Extra Bed)

1 bedroom, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking (with Public Bath Ticket, Extra Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

1 bedroom, down comforters, in-room safe, desk

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

1 bedroom, down comforters, in-room safe, desk

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

1 bedroom, down comforters, in-room safe, desk

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

1 bedroom, down comforters, in-room safe, desk

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

1 bedroom, down comforters, in-room safe, desk

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

1 bedroom, down comforters, in-room safe, desk

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

1 bedroom, down comforters, in-room safe, desk

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.4 out of 10
Very good
(17 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

1 bedroom, down comforters, in-room safe, desk

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

1 bedroom, down comforters, in-room safe, desk

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for High Floor, Superior King Room, Non Smoking

1 bedroom, down comforters, in-room safe, desk

High Floor, Superior King Room, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

1 bedroom, down comforters, in-room safe, desk

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Double Bed

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Exterior

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The price was $146
The price is $124 total
All taxes and fees included in total
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About this property

Hotel Villa Fontaine Grand Tokyo-ariake

4-star Tokyo hotel, connected to a shopping center in Koto
This smoke-free hotel features a restaurant, a fitness center, and a sauna. Free WiFi in public areas and a free shopping center shuttle are also provided. Other amenities include self parking, spa services, and a business center.
Hotel Villa Fontaine Grand Tokyo-ariake offers 749 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 49-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). There are 2 indoor hot springs and 2 outdoor hot springs open between midnight and midnight. The temperature in the hot springs is set to 90°F.

In addition to hot springs, Hotel Villa Fontaine Grand Tokyo-ariake features a sauna and a fitness center. The hotel offers a restaurant. A business center is on site at this 4-star property.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers spa services, a vending machine, and laundry facilities. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Villa Fontaine Grand Tokyo-ariake is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Hotel Villa Fontaine Grand Tokyo-ariake has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free shopping center shuttle
  • Self parking on site (JPY 2,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,200 per person
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 4,500; reservation required

Things to do

  • 2 indoor/outdoor hot springs
  • Gym
  • Sauna
  • Shopping mall

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from midnight - midnight
  • Hot springs water temperature - 90 ºF
  • Massage
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 6 and younger are not allowed at this property; All guests older than 6 are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3200 per person
  • Self parking fee: JPY 2500 per night
  • Hosted evening meal: JPY 4500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Hot springs access available from midnight to midnight
Children 6 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Fontaine Tokyo Ariake Tokyo
Villa Fontaine Grand Tokyo Ariake
Hotel Villa Fontaine Grand Tokyo ariake
Hotel Villa Fontaine Grand Tokyo-ariake Hotel
Hotel Villa Fontaine Grand Tokyo-ariake Tokyo
Hotel Villa Fontaine Grand Tokyo-ariake Hotel Tokyo

Hotel Villa Fontaine Grand Tokyo-ariake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1238 out of 1943 reviews
Rating 8 - Good. 468 out of 1943 reviews
Rating 6 - Okay. 151 out of 1943 reviews
Rating 4 - Poor. 48 out of 1943 reviews
Rating 2 - Terrible. 38 out of 1943 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Pak F.

Stayed 1 night in Apr 2025

10/10 Excellent

Storm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hotel Villa Fontaine Grand Tokyo Ariake and had a very comfortable experience. The hotel is modern, clean, and located in a peaceful area with convenient access to public transport and shopping. The rooms were spacious for Tokyo standards, with thoughtful amenities and great attention to cleanliness. The staff was polite and helpful, though there were moments where communication in English was a bit challenging — but they always made the effort to assist. The on-site facilities, including the public bath and dining options, were excellent additions to our stay. My only minor complaint was that the check-in process felt a bit impersonal due to the use of kiosks, and I wish there were more kid-friendly activities available on-site, especially since we were traveling with a child. Overall, it was a great stay and I would definitely recommend it for families or anyone looking for a quiet, well-appointed hotel in Tokyo.
Stayed 11 nights in Apr 2025

10/10 Excellent

Hannay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, easy location to transportation, food, mall, and grocery. Super clean and friendly staff available at all times
Stayed 6 nights in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Stefani

Stayed 2 nights in Apr 2025

10/10 Excellent

Daury, BRONX

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 5 nights in Apr 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff and service as well as the ones who keep our room clean. So appreciative of all their services. The Onsen staff also was very helpful until I got the hang of what to do. Everyone was professional but so kind!!
Stayed 3 nights in Apr 2025

6/10 Okay

Clement, Dublin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Location far from stations without cover - Entry only one side bad access, poor signage - Access to Ariake Garden nice - Room small for 3 people - Window small - WiFi strong - Great laundry room usage monitoring but always full
Stayed 6 nights in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for family visit to Tokyo

Great hotel for family visit to Tokyo. Convenient for public transport. Large leisure and shopping complex next door including large food court. Room large, comfortable and very quiet. Very modern hotel. Would stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. The staff is super friendly and accommodating. There is nothing negative to say about this hotel.
Stayed 3 nights in Apr 2025

8/10 Good

Tammy

Business traveler
Liked: Cleanliness, property conditions & facilities
Best is about the hot spring
Stayed 5 nights in Apr 2025

10/10 Excellent

Siti Syazwani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

matee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 6 nights in Apr 2025

10/10 Excellent

Jeany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed very much for the foot bath. It is so relaxing and complimentary from Villa Fontaine. The ministop convenience store is the added bonus to the hotel. The walking distance to Ariake Garden is the best.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized room for a family of 4. Excellent facilities, staff helpful, free shuttle bus to key areas. Great access to Ariake Garden shopping centre and convenience stores (literally next door). About 5-7 mins walk to nearest train and 5 mins to bus. Can also walk to Team Lab too. Good in terms of being equal distance from everywhere by train-city centre, Shibuya area and Disneyland!
Stayed 6 nights in Apr 2025

10/10 Excellent

alisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for a family!

Wonderful, comfortable stay for our family of 4 in Tokyo! Was close to food/train/bus so it made it convenient to get to all the areas we wanted to visit.
Stayed 4 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
This was a
Stayed 3 nights in Apr 2025

6/10 Okay

Lanell

Liked: Cleanliness, property conditions & facilities
Service could have been better. They werent ready to help as i thought they wouldve been
Stayed 8 nights in Mar 2025

8/10 Good

haibin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great overall.
Stayed 4 nights in Apr 2025

10/10 Excellent

Memphis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so lovely and tidy. Staff were friendly and helpful. We had issues with our flights and arrived later than expected and the staff were understanding and helpful. It’s very close to train stations and is attached to a massive mall. Highly recommend to stay here. A little side note. It is a little far from the centre of Tokyo. Taking anywhere between 2 to 3 trains to get anywhere but we really enjoyed the train rides and experience.
Stayed 5 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Zachary

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
King beds were two twin beds pushed together. They had no actual king beds, then we asked for a smaller queen bed but they did not have queen with the same sized room as the king. Offered no compensation over not supplying what they claimed to have offered. Also the spa ticket that we paid extra for was great everyday, but could not be used the last day after check out, and we had to pay extra. Would stay here again, but felt like the 4 stars was a stretch for this hotel with the size of the rooms and accommodations offered.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bradford

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean and staff very friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025