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Tokyu Stay Takanawa (Shinagawa Area)

3.0 star property

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Photo gallery for Tokyu Stay Takanawa (Shinagawa Area)

Reception
In-room safe, desk, free WiFi
Restaurant
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
2-16-29 Takanawa, Minato-ku, Tokyo, Tokyo, 108-0074
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo Imperial Palace
    ‪6 min drive‬
  • Meiji Jingu Shrine
    ‪11 min drive‬
  • Tokyo (HND-Haneda)
    ‪26 min drive‬

Room options

View all photos for Superior Twin Room for 2 Person, 2 Single Beds, Washer/dryer Non Smoking

In-room safe, desk, free WiFi

Superior Twin Room for 2 Person, 2 Single Beds, Washer/dryer Non Smoking

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Residential Double Room Single Use, Washer/dryer Non Smoking

In-room safe, desk, free WiFi

Residential Double Room Single Use, Washer/dryer Non Smoking

  • 226 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Double Room for 2 Person, Washer/dryer Non Smoking

In-room safe, desk, free WiFi

Residential Double Room for 2 Person, Washer/dryer Non Smoking

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room Single Use, Washer/dryer Non Smoking

In-room safe, desk, free WiFi

Comfort Double Room Single Use, Washer/dryer Non Smoking

  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Double Room for 2 Person, Washer/dryer Non Smoking

In-room safe, desk, free WiFi

Comfort Double Room for 2 Person, Washer/dryer Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room Single Use, 2 Single Beds, Washer/dryer Non Smoking

In-room safe, desk, free WiFi

Superior Twin Room Single Use, 2 Single Beds, Washer/dryer Non Smoking

  • 248 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Moderate Double Room Single Use, Washer/dryer Non Smoking

In-room safe, desk, free WiFi

Moderate Double Room Single Use, Washer/dryer Non Smoking

  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Moderate Double Room for 2 Person, Washer/dryer Non Smoking

In-room safe, desk, free WiFi

Moderate Double Room for 2 Person, Washer/dryer Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Washer/dryer Non Smoking

In-room safe, desk, free WiFi

Superior Twin Room, Washer/dryer Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Room, Washer/dryer Non Smoking

In-room safe, desk, free WiFi

Moderate Double Room, Washer/dryer Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room With Kitchenette Washer/dryer, Non Smoking

In-room safe, desk, free WiFi

Residential Double Room With Kitchenette Washer/dryer, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Washer/dryer Non Smoking

In-room safe, desk, free WiFi

Comfort Double Room, Washer/dryer Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Tokyu Stay Takanawa (Shinagawa Area)

3-star hotel in Minato
Along with a restaurant, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite. Weekly housekeeping is available.
Tokyu Stay Takanawa (Shinagawa Area) offers 177 air-conditioned accommodations with washers/dryers and safes. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

The hotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. This Tokyo hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services.

Tokyu Stay Takanawa (Shinagawa Area) has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Tokyu Stay Takanawa (Shinagawa Area) has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 per person
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out
Guests receive daily towel, sleepwear, and toothbrush exchanges, and trash collection service. Guests staying 7 or more nights receive weekly bed-making service (not included for 1-6 night stays). Cleaning service is available for a fee.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Takanawa Sengakuji Ekimae Hotel
Tokyu Stay Sengakuji Ekimae Hotel
Tokyu Stay Sengakuji Ekimae
Tokyu Stay Takanawa Sengakuji Ekimae
Tokyu Stay Takanawa (Shinagawa Area) Hotel
Tokyu Stay Takanawa (Shinagawa Area) Tokyo
Tokyu Stay Takanawa (Shinagawa Area) Hotel Tokyo

Tokyu Stay Takanawa (Shinagawa Area) Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 548 out of 857 reviews
Rating 8 - Good. 254 out of 857 reviews
Rating 6 - Okay. 37 out of 857 reviews
Rating 4 - Poor. 12 out of 857 reviews
Rating 2 - Terrible. 6 out of 857 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

HO YIN WINSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities
The staff is overall great. There is no stair access to this hotel which seems unsafe, if there was a fire. I keep the Sabbath and need to walk down the stairs. The staff doesn't allow that, and they forgot to get me in my room once, as well. Other than that, it's a nice place.
Stayed 3 nights in Jan 2025

8/10 Good

Danilo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service. Instructions on washing machine, air conditioner, etc.are not user-friendly but was able to manage it ( just time consuming specially when you’re tired and wanted to relax immediately). Most instructions are in Japanese, although there are translation in English, still hard since some are not compatible with the unit brands installed in the room. Staffs are courteous & rooms are clean although as expected, they are not to western standard in terms of their size. Good enough for couples. Location is close to train stations. Will consider staying again in future travel despite other shortcomings mentioned above. Thanks to all the staff for their wonderful service!
Stayed 5 nights in Jan 2025

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay with Tokyu Stay!

We have stayed here several times! A great hotel with all the amenities you need to pack light. My husband and son stayed here last week. Nice to have 2 train stations nearby. We like to go to Choi's Korean BBQ around the corner.
Stayed 10 nights in Jan 2025

10/10 Excellent

Hisashi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room with dining table with 2 chairs. Good bed and washing machine in the room with free detergent was so handy. Hotel was so clean and quiet close to subway/JR station but lacking cafes/restaurant nearby still as area under major redevelopment around JR Takanawa Gateway staion.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Amenities
We had such a brilliant stay at Tokyu stay and the washing machine was so handy!! Definitely will stay again!!
Stayed 19 nights in Dec 2024

8/10 Good

SATOMI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A face to face check in system is good compre with self check in system. A room with a microwave and a Washing machine is very convenient. Relatively spacious room , good Wi-Fi reception, you can control an air condition as your preference temperature is also good. Things downside is that a room is a little bit dark and can see the next property is not good which is always close the blind become no day light . Otherwise this hotel is very good value for money and
Stayed 3 nights in Jan 2025

10/10 Excellent

Naji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Great location in Tokyo, the room is a bit small but well organized and we loved having a washer / dryer in the room. Staff is friendly and helpful
Stayed 18 nights in Dec 2024

8/10 Good

Marc

Stayed 2 nights in Dec 2024

8/10 Good

Marc

Excellent for stations and therefore for getting into town, the airport and Shinkansen. Combini around the corner. Staff were attentive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near many train stations making it very accessible, and with convenience stores and food nearby
Stayed 7 nights in Dec 2024

10/10 Excellent

LAI MING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Stayed 8 nights in Dec 2024

10/10 Excellent

Wai Ho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super value for monies, convenient to underground / car parking, clean, nice staff and environment, can cook food in room, good spacing in room
Stayed 7 nights in Dec 2024

10/10 Excellent

GHAZI

Liked: Cleanliness, staff & service, property conditions & facilities
Tokyu Stay Takanawa is a nice hotel to stay in but maybe not suitable for families with young kids. There is nothing much around the hotel. The closest 7-11 is about 6 minutes away, Lawsons about 8 minutes away. The closest konbini, Daily Yamazaki, is about 2 minutes away. The closest subway station is Sengakuji station which you can take to Narita or Haneda airport. The other station, which is about 6-7 minutes away is JR Takanawa Gateway station. There is a small unmanned konbini inside the station along with a Starbucks. The Starbucks closes at 10.30pm and it is a great place for people to do work. I liked the room I was in on the 9th floor. Since I was there in December 2024, you don't need to use the air-con in the room. I just have to leave the window slightly ajar and the room gets cold. The washer-dryer is very useful. There is a small work table which is also very convenient. They only empty your trash bin and replace your towels daily but they only do detailed cleaning if you stay for 7 nights or more. I did not opt for breakfast so I cannot comment on the food. There is a coffee machine at the lobby which is free for guests. My only complaint is the Wi-Fi. It can be unstable at time, as in it disconnects on its own but when it is connected, download speed is fast. I left it connected to YouTube to play music at night one day and I woke up, the Wi-Fi was connected and it was using my global roaming data, but I realized this is common with Tokyu Stay hotels.
Stayed 1 night in Dec 2024

10/10 Excellent

GHAZI

Liked: Cleanliness, staff & service, property conditions & facilities
Tokyu Stay Takanawa is a nice hotel to stay in but maybe not suitable for families with young kids. There is nothing much around the hotel. The closest 7-11 is about 6 minutes away, Lawsons about 8 minutes away. The closest konbini, Daily Yamazaki, is about 2 minutes away. The closest subway station is Sengakuji station which you can take to Narita or Haneda airport. The other station, which is about 6-7 minutes away is JR Takanawa Gateway station. There is a small unmanned konbini inside the station along with a Starbucks. The Starbucks closes at 10.30pm and it is a great place for people to do work. I liked the room I was in on the 9th floor. Since I was there in December 2024, you don't need to use the air-con in the room. I just have to leave the window slightly ajar and the room gets cold. The washer-dryer is very useful. There is a small work table which is also very convenient. They only empty your trash bin and replace your towels daily but they only do detailed cleaning if you stay for 7 nights or more. I did not opt for breakfast so I cannot comment on the food. There is a coffee machine at the lobby which is free for guests. My only complaint is the Wi-Fi. It can be unstable at time, as in it disconnects on its own but when it is connected, download speed is fast. I left it connected to YouTube to play music at night one day and I woke up, the Wi-Fi was connected and it was using my global roaming data, but I realized this is common with Tokyu Stay hotels.
Stayed 8 nights in Dec 2024

8/10 Good

Michael

Stayed 6 nights in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Conveniently located near Sengakuji station and Takanawa Gateway station. Room was comfortable size and had washer/dryer in the room which was a huge benefit. I will definitely stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

George, San Pedro

Stayed 2 nights in Dec 2024

10/10 Excellent

EDUARDO, Quezon City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very courteous, friendly, and attentive. Great breakfast buffet spread. Free flowing coffee and tea bar in the lobby. Adjacent to Metro and JR stations.
Stayed 7 nights in Dec 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet little hotel. A little bit pricey for what you get. Huge bonus having a washer and dryer in the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eng Keat

Very good at Tokyo Stay Takanawa. Will use Tokyo Stay in future.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tuo-ching

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything is excellent. The size of the room is comfortable. The washer/dryer is a plus.
Stayed 4 nights in Dec 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and accommodating, I believe they are able to assist guests from around 20 language backgrounds. Rooms are a decent size, comfortably fit two people, with 1 suitcases each. If you are training with more than one suitcase I would recommend a bigger room. The location is close to a subway and railway. Giving good access to places like shibya or harajuku. Would recommend if you don’t feel like staying in the big city locations.
Stayed 4 nights in Dec 2024