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Tokyu Stay Shimbashi (Ginza area)

3.0 star property

Choose dates to view prices

Photo gallery for Tokyu Stay Shimbashi (Ginza area)

Reception
Point of interest
Exterior detail
In-room safe, desk, blackout drapes, free WiFi
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

Map
4-23-1 Shimbashi Minato-ku, Tokyo, Tokyo-to, 105-0004
  • Tokyo Tower
    ‪19 min walk‬
  • Tsukiji Outer Market
    ‪20 min walk‬
  • Tokyo Dome
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for Comfort Double Room, Non Smoking (For 2 people)

In-room safe, desk, blackout drapes, free WiFi

Comfort Double Room, Non Smoking (For 2 people)

  • City view
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Residential Double Room, Non Smoking (For 2 people)

In-room safe, desk, blackout drapes, free WiFi

Residential Double Room, Non Smoking (For 2 people)

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking (Single Use)

In-room safe, desk, blackout drapes, free WiFi

Comfort Double Room, Non Smoking (Single Use)

  • City view
  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Cozy Single Room, Non Smoking (Single Use)

In-room safe, desk, blackout drapes, free WiFi

Cozy Single Room, Non Smoking (Single Use)

  • City view
  • 150 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Residential Double Room, Non Smoking (Single Use)

In-room safe, desk, blackout drapes, free WiFi

Residential Double Room, Non Smoking (Single Use)

  • City view
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Single Room, Non Smoking (Single Use)

In-room safe, desk, blackout drapes, free WiFi

Comfort Single Room, Non Smoking (Single Use)

  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Smart Single Room, Non Smoking (Single Use)

In-room safe, desk, blackout drapes, free WiFi

Smart Single Room, Non Smoking (Single Use)

  • City view
  • 151 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Cozy Double Room, Non Smoking (For 2 people)

In-room safe, desk, blackout drapes, free WiFi

Cozy Double Room, Non Smoking (For 2 people)

  • City view
  • 161 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Comfort Single Room Non smoking

Interior

Comfort Single Room Non smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Smart Single Room Non smoking

Interior

Smart Single Room Non smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room Non smoking

In-room safe, desk, blackout drapes, free WiFi

Comfort Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy Double Room Non Smoking

In-room safe, desk, blackout drapes, free WiFi

Cozy Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Cozy Single Room Non Smoking

Interior

Cozy Single Room Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Residential Double Room Non smoking

Interior

Residential Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

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  • Restaurant
  • Air conditioning
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4.2 out of 5, Very Good, (944)
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$318 total
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About this property

Tokyu Stay Shimbashi (Ginza area)

3-star hotel in Minato
Along with a restaurant, this hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Tokyu Stay Shimbashi (Ginza area) offers 221 air-conditioned accommodations with safes and slippers. Guests can make use of the in-room refrigerators and microwaves.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided on request.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, dry cleaning/laundry services, and a front-desk safe.

Tokyu Stay Shimbashi (Ginza area) has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Tokyu Stay Shimbashi (Ginza area) has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,300 per person
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 14 floors
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least age 20 to stay in a smoking room.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2300 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shimbashi
Tokyu Stay Shimbashi Hotel
Tokyu Stay Shimbashi Hotel Tokyo
Tokyu Stay Shimbashi Tokyo
Tokyu Stay Shimbashi Tokyo, Japan
Tokyu Stay Hotel
Tokyu Stay

Tokyu Stay Shimbashi (Ginza area) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 1005 reviews
Rating 8 - Good. 371 out of 1005 reviews
Rating 6 - Okay. 107 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Billy

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Shiho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous and helpful. The room had everything I needed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Amenities were great. Staffs were very friendly and professional. Exceptional service provided. They helped us hold our luggages before and after check-in/check-out, which was very helpful. Convenient location, about 5-min walk to Shimbashi Station.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Eleodoro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very close to Shimbashi Station for easy travel. Tokyo tower and TeamLab Borderless within walking distance. Staff were friendly and the room was spacious. Mattress was a little stiff but i still didn't have any trouble sleeping and waking up refreshed.
Stayed 6 nights in Jan 2025

6/10 Okay

Ronson

Disliked: Cleanliness, staff & service

Super Calculative on Check in Time

Hotel only offered once a week cleaning for room and yet that weekly cleaning is very superficial and did not clean up properly. Amenities is pathetic and never offer drinking water at all. Service staff is super calculative about check in time and insisted on charging extra for checking in before 3pm even for checking in passed 2pm.
Stayed 14 nights in Dec 2024

10/10 Excellent

hamish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, next to the train station and very close to restaurants and the shopping district. The itself was very nice and spacious.
Stayed 12 nights in Dec 2024

10/10 Excellent

Saori

Stayed 2 nights in Dec 2024

8/10 Good

Lyndon

Stayed 4 nights in Dec 2024

8/10 Good

Minobu

Liked: Cleanliness, staff & service, property conditions & facilities
close to the station and convenience stores.
Stayed 1 night in Dec 2024

10/10 Excellent

JingJing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comes with a private washing machine/drier.
Stayed 2 nights in Dec 2024

4/10 Poor

Nicola

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is quite dated. We booked a residential room but it was very cramped.
Stayed 6 nights in Dec 2024

10/10 Excellent

taylor

Stayed 8 nights in Nov 2024

10/10 Excellent

Nancy Yue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a very convenient location and staff were helpful and friendly!
Stayed 5 nights in Nov 2024

8/10 Good

Michiru

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be nice if the restaurant at hotel entrance offer breakfasts.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharmane, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean our room and bathroom felt. The staff were extremely patient and courteous. The location was wonderful, easy to get from the station, and to other parts of Tokyo!
Stayed 6 nights in Nov 2024

4/10 Poor

Anna

Stayed 5 nights in Oct 2024

8/10 Good

Remm

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. They had our luggages already waiting for us in the room when we checked in (it was delivered a few days before our stay). Room pretty small. Good area, just a bit noisy at times because of the train passing.
Stayed 1 night in Oct 2024

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

zhen wei

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it!!! one of the best hotel nearby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tetsuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

I recommend this hotel for people who look for inexpensive but cozy hotel. Location is also continent.
Stayed 1 night in Oct 2024

10/10 Excellent

Nguyet

Convenience location and overall good for the price
Stayed 2 nights in Oct 2024

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 10 minutes walk from subway station, close to a lot of restaurants, very convenient area. Room is clean and has a washing dryer inside. Staffs are friendly and helpful. Overall, I'll definitely go back.
Stayed 4 nights in Sep 2024

6/10 Okay

Muhammad

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Pearl

Stayed 5 nights in Aug 2024