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Tokyu Stay Shibuya Shin-minamiguchi

3.0 star property

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Photo gallery for Tokyu Stay Shibuya Shin-minamiguchi

1 bedroom, in-room safe, blackout drapes, iron/ironing board
Breakfast meal
Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave | Terrace/patio
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Shibuya 3-26-21, Shibuya-ku, Tokyo, Tokyo-to, 150-0002
  • Shibuya Crossing
    ‪8 min walk‬
  • Roppongi Hills
    ‪2 min drive‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room Single Use, Non Smoking, Annex Building

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Double Room Single Use, Non Smoking, Annex Building

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Twin Room, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Family Twin Room, Non Smoking, Refrigerator & Microwave

  • 323 sq ft
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Non Smoking, Refrigerator & Microwave

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen Double Room, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Queen Double Room, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave | Terrace/patio

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

  • 323 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Superior Queen Double Room Single Use, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Queen Double Room Single Use, Non Smoking

  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

  • 237 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking, Annex Building

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Non Smoking, Annex Building

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, Non Smoking, Refrigerator & Microwave

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Single Room, Non Smoking, Refrigerator & Microwave

  • 237 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Basic Double Room, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Basic Double Room, Non Smoking, Refrigerator & Microwave

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin non-smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Twin non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double with a table non-smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Double with a table non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen non-smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Queen non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for ANNEX Standard Double with a table Non-smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

ANNEX Standard Double with a table Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double with a work desk non-smoking

Meeting facility

Standard Double with a work desk non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Twin non-smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Family Twin non-smoking

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double non-smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Double non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin non-smoking

Interior

Deluxe Twin non-smoking

  • Sleeps 3

Similar properties

Lobby

JR-East Hotel Mets Shibuya

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, (1002)
$175 nightly
The price is $175 total
All taxes and fees included in total
JR-East Hotel Mets Shibuya

About this property

Tokyu Stay Shibuya Shin-minamiguchi

3-star hotel in Shibuya
This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, a front-desk safe, and multilingual staff assistance are onsite. Weekly housekeeping is available.
Tokyu Stay Shibuya Shin-minamiguchi offers 150 accommodations with washers/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards and change of towels can be requested. Housekeeping is provided weekly.

Tokyu Stay Shibuya Shin-minamiguchi features a vending machine, multilingual staff, and complimentary newspapers in the lobby. Public areas are equipped with complimentary wired and wireless Internet access. This Tokyo hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Tokyu Stay Shibuya Shin-minamiguchi has designated areas for smoking.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No elevator

More

  • 12 floors
  • 2 buildings
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is included for stays of 7 nights or more. The listed housekeeping fee applies for additional cleaning requests.

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Shibuya Shin-minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi
Tokyu Stay Shin-minamiguchi
Tokyu Stay Shin-minamiguchi Hotel
Tokyu Stay Shin-minamiguchi Hotel Shibuya
Tokyu Stay Shibuya Shin-Minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin-minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel Tokyo

Tokyu Stay Shibuya Shin-minamiguchi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 1003 reviews
Rating 8 - Good. 286 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Boon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The beds are hard as rock and the pillows are bricks
Stayed 2 nights in Mar 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Mia

Stayed 3 nights in Feb 2025

6/10 Okay

Michael

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort

not ideal

Not ideal for someone traveling with big luggage. Small room and they sent ne from main building to annex with my big bags. Room was not very clean. I won't come back.
Stayed 2 nights in Feb 2025

6/10 Okay

Shirley

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

More Quiet Side of Shibuya

The location is on other more quiet side of Shibuya Scramble; away from the tourist crowd and neon signs. I prefer this side where locals go for great restaurants, headspa & massage. But I was very disappointed with the filthy bathroom in my hotel room. After my long flight I was so looking forward to a hot bath but instead took photos to show to a cleaner the mold and although did their best, bathroom still didn’t feel clean. The beds however were clean and very comfy, kitchen spotless too. Appreciate the washer/dryer in room but need Google translate to operate as there are no instructions in English. I seriously recommend that they upgrade all their bathrooms and hire a housekeeping supervisor who does cleaning inspections since they only clean every 4 days and seem to be short staffed for cleaning. It saddened me to look so forward to my arrival and to have to deal with a filthy bathroom. I must compliment Mr Yagishita at front desk reception as very professional with a calming manner which helped the situation immensely
Stayed 7 nights in Feb 2025

4/10 Poor

Jeri

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Karilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Location is ideal with trains and Shibuya Crossing only minutes away.
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
We spent two nights here with our teenage kids, and it was absolutely perfect. Accessible, easy, great area, quiet, clean. We would do it again in a heartbeat.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joo San

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near to the Shibuya station and there's a cafe downstairs. There are several dining options within walking distance too.
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Billy, Sandy Springs

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with everything you need, simply a clear choice next time
Stayed 4 nights in Feb 2025

10/10 Excellent

Coleman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Room was very nice!
Stayed 3 nights in Feb 2025

8/10 Good

Zen

Business traveler
Liked: Cleanliness, property conditions & facilities
Close to our office
Stayed 1 night in Feb 2025

10/10 Excellent

Celine Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

Super love this room! Worth the price we paid. Room is small but has literally everything! Bathtub, washing machine, microwave, electric kettle, tv, hair dryer. Even has a window! Suitable for long term stay in fact. Family Mart is a few steps away, majority of the train lines can be reached in a few minutes of walk too! Staff are very nice too!
Stayed 7 nights in Jan 2025

10/10 Excellent

Mary Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Room service cleaning was only provided if you stayed a certain amount of days. 2 beds were also pushed together to create one king size bed, which I wasn’t necessarily a huge fan about. Closet space is very small, but so are other hotels. Toiletries were primarily provided in the lobby. Balcony was very nice, location was also good. There was a family mart right downstairs.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

YOJI

Stayed 3 nights in Feb 2025

10/10 Excellent

Mei Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Peter

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good !
Stayed 3 nights in Feb 2025

6/10 Okay

Joyce

Traveled with family and small children
Disliked: Cleanliness
Stayed at this hotel for over 10 nights and unfortunately room we got put in first bathroom was unbearable with strong stench. We had to get it reviewed cleaned again and still there so changed rooms. Whilst the hotel is close to new south exit walk to JR and Tokyo metro lines are still substantial if you are travelling with young children just to keep in mind. Walk to shibuya crossing is around 15-20 mins realistically so again to consider. Staff were friendly however English will be limited using translator on google majority of time again just to keep in mind.
Stayed 12 nights in Jan 2025

10/10 Excellent

Lisha, daly city

Stayed 10 nights in Jan 2025

10/10 Excellent

F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideally located for walking to Narita Express train.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
amazing location! close to everything loved it
Stayed 8 nights in Oct 2024

10/10 Excellent

Alan

Stayed 4 nights in Jan 2025