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Tokyu Stay Nishi Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Nishi Shinjuku

Reception
Lounge
Point of interest
1 bedroom, in-room safe, desk, blackout drapes
Fridge, microwave, electric kettle

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Tokyo Metropolitan Government Building
    ‪6 min walk‬
  • Shinjuku Gyoen National Garden
    ‪2 min drive‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

View all photos for Residential family, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential family, Non Smoking

  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Residential family (Single Use), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential family (Single Use), Non Smoking

  • 365 sq ft
  • City view
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Moderate double (Single Use), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Moderate double (Single Use), Non Smoking

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Residential Double (Single Use),Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Double (Single Use),Non Smoking

  • 205 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Comfort Double, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner double (Single Use), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Corner double (Single Use), Non Smoking

  • 248 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate double, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Moderate double, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double (Single Use), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Comfort Double (Single Use), Non Smoking

  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Residential twin, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential twin, Non Smoking

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Corner double, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Corner double, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential twin (Single Use), Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential twin (Single Use), Non Smoking

  • 226 sq ft
  • City view
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Residential Double, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Residential Double, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Newly Renovated In 2024 Corner Double Room Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Newly Renovated In 2024 Corner Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Newly Renovated In 2024 Moderate Double Room Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Newly Renovated In 2024 Moderate Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Newly Renovated In 2024 Residential Double Room Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Newly Renovated In 2024 Residential Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Newly Renovated In 2024 Residential Twin Room Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Newly Renovated In 2024 Residential Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Newly Renovated In 2024 Comfort Double Room Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Newly Renovated In 2024 Comfort Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Newly Renovated In 2024 Residential Family Room Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Newly Renovated In 2024 Residential Family Room Non Smoking

  • Sleeps 4
  • 2 Twin Sofa Beds and 2 Twin Beds

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All taxes and fees included in total
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About this property

Tokyu Stay Nishi Shinjuku

3-star hotel in Shinjuku
Along with dry cleaning, this hotel has a 24-hour front desk and free newspapers. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Tokyu Stay Nishi Shinjuku offers 148 accommodations with washers/dryers and safes. 40-inch Smart televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Tokyu Stay Nishi Shinjuku features a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. Wired and wireless Internet access is complimentary.

Tokyu Stay Nishi Shinjuku has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 1002 reviews
Rating 8 - Good. 364 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

luis

Stayed 6 nights in Feb 2025

10/10 Excellent

Tia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice little hotel near a park, shrine breakfast places and several subway stops. Its also an easy walk to meiji jingu. The front staff are very helpful. If you are bringing more than two suitcases perhaps book a larger room.
Stayed 3 nights in Mar 2025

8/10 Good

Connie

Stayed 2 nights in Feb 2025

10/10 Excellent

kim, Edmonds

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean place. Loved having a washer and dryer in the room
Stayed 3 nights in Feb 2025

10/10 Excellent

lacey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice staff
Stayed 3 nights in Feb 2025

6/10 Okay

Sakura

Business traveler
Liked: Cleanliness, staff & service
トイレ周りと床が汚く、掃除が徹底していなかったのがとても残念でした
Stayed 6 nights in Feb 2025

10/10 Excellent

Selena, Glendora

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for four nights. The staff were courtesy. They dont speak English as much but they do their best to communicate with you. We brought the breakfast meals and glad we did. It was a good option but after 3 days, it was time to try something else.There are many other eating places around like a 7Eleven and a McDonald's next door. Very convenient and affordable. We would definitely come back here. The rooms are small so pack light. The bed was a little hard for us but overall we survived.There is a fridge, microwave and a washer in your room. All great amenities to have. Thank you!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, good location

Great hotel. Good size room with good facilities - fridge freezer, microwave, kettle and smart tv. Fine location in Nishi Shinjuku, a quiet area but plenty of restaurants and convenience stores/bigger supermarkets a very short walk away . Metro stations a short walk and 15 minutes walk into Shinjuku.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jerrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel! The staff was very friendly and helpful. The hotel had great amenities and I enjoyed the breakfast in the morning. The area was also a great location. Easy access to the trains took us everywhere we needed to go. Would recommend to anyone staying in Tokyo.
Stayed 3 nights in Feb 2025

10/10 Excellent

charmayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Staff Very Clean

A good 10 minute walk from Shinejku station - but apart from that it was excellent. Staff went above and beyond. Very happy with our choice.
Stayed 3 nights in Jan 2025

6/10 Okay

Kiarra

Traveled with partner
Liked: Staff & service
Hotel staff were lovely and the location was good, 2-3 minute walk to the subway. The room was sufficient but bathroom could have been cleaner, smelt like a bathroom and not in a good way. We enjoyed the washer/dryer in the room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this area of Tokyo and the property was perfect for exploring. Easy access to the metro and right down the street from a beautiful park. Highly recommend!!
Stayed 3 nights in Dec 2024

4/10 Poor

Sophia

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Prachi

Liked: Cleanliness, property conditions & facilities
Good room for two.
Stayed 4 nights in Dec 2024

6/10 Okay

George

Traveled with group
Liked: Staff & service, property conditions & facilities
The room wads as expected small, but manageable. Booking a hotel room for 3 weeks that has a washing machine was important, but to my surprise there were no clothes dryers. One could be rented for hanging clothes for ¥300 per day. Considering the cost of the room and that a room where people wash clothes they naturally need to dry them (the machine was a dryer too - but I air dry)... then a silly policy like ¥300 per day was a bit cheeky. The room was not very clean and I kept finding long hairs in the room and bathroom. Even after the weekly clean it was still dusty (behind TV, bed headboard etc... Great location an easy 10 minute walk into Shinjuku central - but not sure I would stay again...
Stayed 21 nights in Nov 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent x
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonathan Blic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

I love my stay here. I specially loved the part where there is a laundry access in the room.
Stayed 7 nights in Nov 2024

10/10 Excellent

WEILIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great deal hotel for one or two people

The hotel is great though the room is small but it has all necessary thing such as washier and dryer in the room.
Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Stayed 4 nights in Nov 2024

8/10 Good

Peter, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service as our luagge was ported to our room and they had delicious coffee in the lobby daily. The room was too cold for me and we could not adjust a thermostat.
Stayed 10 nights in Nov 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2024

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to transportation. Professional and friendly staff. Rooms are equipped with fridge, microwave, kettle, dishes, and washer/dryer. Space is cozy. Complimentary amenities and coffee/tea in the lobby is a nice bonus.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at the property in two weeks. We left some luggage there when we went Osaka and when we checked back in the luggage was in our room already. They had a scale to help us determine if our luggage was overweight. It was. Felt at home there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to get around different places. Many food options that are available to you and the plus side, many convenient stores as well.
Stayed 5 nights in Nov 2024