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The Okura Tokyo

5.0 star property

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Photo gallery for The Okura Tokyo

Exterior
Sauna, steam room, 1 treatment room, massages
Property entrance
Interior
In-room safe, desk, blackout drapes, soundproofing

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included

Explore the area

Map
2-10-4 Toranomon, Minato-ku, Tokyo, Tokyo, 105-0001
  • Tokyo Tower
    ‪15 min walk‬
  • Tokyo Imperial Palace
    ‪2 min drive‬
  • Tokyo Dome
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for Heritage Room Bath with view Twin Balcony (Breakfast & Club Lounge Access) Junior Suite 60sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Bath with view Twin Balcony (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • City view
  • 646 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite Twin (Breakfast & Club Lounge Access) 106sqm

In-room safe, desk, blackout drapes, soundproofing

Club Suite Twin (Breakfast & Club Lounge Access) 106sqm

  • City view
  • 1141 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Room Bath with view King Balcony (Breakfast & Club Lounge Access) Junior Suite 60sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Bath with view King Balcony (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • City view
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room Bath with view Twin 48sqm

In-room safe, desk, blackout drapes, soundproofing

Prestige Room Bath with view Twin 48sqm

  • City view
  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Prestige Corner King 56sqm

View from room

Prestige Corner King 56sqm

  • City view
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room Twin 48sqm

In-room safe, desk, blackout drapes, soundproofing

Prestige Room Twin 48sqm

  • City view
  • 517 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite King (Breakfast & Club Lounge Access) 106sqm

In-room safe, desk, blackout drapes, soundproofing

Club Suite King (Breakfast & Club Lounge Access) 106sqm

  • City view
  • 1141 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room Bath with view King 48sqm

In-room safe, desk, blackout drapes, soundproofing

Prestige Room Bath with view King 48sqm

  • City view
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite Twin (Breakfast & Club Lounge Access) 96sqm

In-room safe, desk, blackout drapes, soundproofing

Club Suite Twin (Breakfast & Club Lounge Access) 96sqm

  • City view
  • 1033 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Room Twin (No club lounge access, No heritage benefit) Junior Suite 60sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Twin (No club lounge access, No heritage benefit) Junior Suite 60sqm

  • City view
  • 646 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Room Bath with view Twin (No club lounge access, No heritage benefit) Junior Suite 60sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Bath with view Twin (No club lounge access, No heritage benefit) Junior Suite 60sqm

  • City view
  • 624 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Room Bath with view King (No club lounge access, No heritage benefit) Junior Suite 60sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Bath with view King (No club lounge access, No heritage benefit) Junior Suite 60sqm

  • City view
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Room King (No club lounge access, No heritage benefit) Junior Suite 63sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Room King (No club lounge access, No heritage benefit) Junior Suite 63sqm

  • City view
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room Bath with view Twin (Breakfast & Club Lounge Access) 48sqm

Club Room Bath with view Twin (Breakfast & Club Lounge Access) 48sqm | View from room

Club Room Bath with view Twin (Breakfast & Club Lounge Access) 48sqm

  • City view
  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Corner Twin (Breakfast & Club Lounge Access) 56sqm

Club Corner Twin (Breakfast & Club Lounge Access) 56sqm | In-room safe, desk, blackout drapes, soundproofing

Club Corner Twin (Breakfast & Club Lounge Access) 56sqm

  • City view
  • 603 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Room Twin (Breakfast & Club Lounge Access) Junior Suite 60sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Twin (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • City view
  • 646 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Suite King (Breakfast & Club Lounge Access) 120sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Suite King (Breakfast & Club Lounge Access) 120sqm

  • City view
  • 1292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Room Bath with view King (Breakfast & Club Lounge Access) Junior Suite 60sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Bath with view King (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • City view
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Corner Twin 56sqm

In-room safe, desk, blackout drapes, soundproofing

Prestige Corner Twin 56sqm

  • City view
  • 603 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Suite Twin with Balcony (Breakfast & Club Lounge Access) 120sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Suite Twin with Balcony (Breakfast & Club Lounge Access) 120sqm

  • City view
  • 1292 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Room, King Non-smoking (Breakfast&Club Lounge Access&Minibar free) Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Heritage Room, King Non-smoking (Breakfast&Club Lounge Access&Minibar free) Junior Suite

  • City view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Suite Twin (Breakfast & Club Lounge Access) 120sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Suite Twin (Breakfast & Club Lounge Access) 120sqm

  • City view
  • 1292 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room Twin (Breakfast & Club Lounge Access) 48sqm

Club Room Twin (Breakfast & Club Lounge Access) 48sqm | In-room safe, desk, blackout drapes, soundproofing

Club Room Twin (Breakfast & Club Lounge Access) 48sqm

  • City view
  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room Bath with view King (Breakfast & Club Lounge Access) 48sqm

Club Room Bath with view King (Breakfast & Club Lounge Access) 48sqm | In-room safe, desk, blackout drapes, soundproofing

Club Room Bath with view King (Breakfast & Club Lounge Access) 48sqm

  • City view
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Room Bath with view Twin (Breakfast & Club Lounge Access) Junior Suite 60sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Room Bath with view Twin (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • City view
  • 646 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Room King (Breakfast & Club Lounge Access) Junior Suite 63sqm

In-room safe, desk, blackout drapes, soundproofing

Heritage Room King (Breakfast & Club Lounge Access) Junior Suite 63sqm

  • City view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room Bath with view King Upper floor 48sqm

In-room safe, desk, blackout drapes, soundproofing

Prestige Room Bath with view King Upper floor 48sqm

  • City view
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room Bath with view Twin Upper floor 48sqm

In-room safe, desk, blackout drapes, soundproofing

Prestige Room Bath with view Twin Upper floor 48sqm

  • City view
  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Prestige Room Twin Upper floor 48sqm

In-room safe, desk, blackout drapes, soundproofing

Prestige Room Twin Upper floor 48sqm

  • City view
  • 517 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ambassador Suite (Breakfast & Club Lounge Access) 137sqm

Ambassador Suite (Breakfast & Club Lounge Access) 137sqm | In-room safe, desk, blackout drapes, soundproofing

Ambassador Suite (Breakfast & Club Lounge Access) 137sqm

  • City view
  • 1475 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite (Breakfast & Club Lounge Access) 201sqm

Royal Suite (Breakfast & Club Lounge Access) 201sqm | In-room safe, desk, blackout drapes, soundproofing

Royal Suite (Breakfast & Club Lounge Access) 201sqm

  • City view
  • 2164 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About this property

The Okura Tokyo

5-star hotel in Minato
5 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
The Okura Tokyo offers 508 accommodations with espresso makers and safes. Flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

In addition to a full-service spa, The Okura Tokyo features an indoor pool and a sauna. Dining is available at one of the hotel's 5 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 9 meeting rooms. Event facilities measuring 32292 square feet (3000 square meters) include a conference center. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

The Okura Tokyo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Yamazato - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner.
Sazanka - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Toh-Ka-Lin - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Orchid - This restaurant serves breakfast, lunch, and dinner. Open daily.
Nouvelle Epoque - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 6,500 for adults and JPY 6,500 for children
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Nouvelle Epoque
  • Orchid
  • Sazanka
  • Toh-Ka-Lin
  • Yamazato

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (32,292 square feet of space)

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 41 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The listed facilities fee applies to children ages 4-11 for access to the club lounge.

Renovations and closures

The following facilities or services will be unavailable from January 13 2026 to January 16 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

The listed children's breakfast fee is charged per child, per day for children under 12 booked in breakfast inclusive rate plans.

Optional extras

  • Fee for buffet breakfast: approximately JPY 6500 for adults and JPY 6500 for children
  • Airport shuttle fee: JPY 61000 per vehicle (maximum occupancy 2)
  • Rollaway bed fee: JPY 12650.0 per night
  • Facilities fee: JPY 4500 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 are not allowed in the Club Lounge after 5 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 13 years old are not allowed in the fitness facility
Guests under 13 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Okura Tokyo Hotel
Okura Hotel
Okura Tokyo
The Okura Tokyo Hotel
The Okura Tokyo Tokyo
The Okura Tokyo Hotel Tokyo
The Okura Tokyo (Open on September 12 2019)

The Okura Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 554 out of 636 reviews
Rating 8 - Good. 54 out of 636 reviews
Rating 6 - Okay. 11 out of 636 reviews
Rating 4 - Poor. 11 out of 636 reviews
Rating 2 - Terrible. 6 out of 636 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most stunning HOTEL I have experienced thus far in a city setting. The architecture and woodworking detail was inspiring and ZEN
Stayed 1 night in Jan 2025

8/10 Good

Tat Pui

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality
Stayed 7 nights in Dec 2024

10/10 Excellent

Jhon

Traveled with partner
Liked: Amenities
Okura Tokyo was amazing , did not disappoint me in any way. The cleanliness, staff, and rooms were excellent.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mercedes k

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

The most amazing experience Everything wonderful breakfast, spa I would go again for sure
Stayed 2 nights in Jan 2025

10/10 Excellent

John, Cedar Park

Liked: Cleanliness, staff & service, property conditions & facilities
❤️
Stayed 5 nights in Jan 2025

10/10 Excellent

Bernard

Liked: Amenities
Superb in services, cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

My new choice in Tokyo.

I loved this hotel. I booked a room with lounge access. Like everywhere in Japan, I was treated nicely, but The Okura went beyond. Nice amenities in the room and around the hotel. Peaceful spaces and layout. Perhaps not super close to Ginza or shopping restaurants but Tokyo isn’t difficult to navigate. I’ll be back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mikari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great. I would love to stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, beautiful in all aspects. Obviously not a cheap option but worth the money for a special experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert, Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many almost comparable luxury hotels in Tokyo but none will give you the Japanese ambience that the Okura exudes Tradition is so important and so very well done. First Class all the way
Stayed 4 nights in Jan 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t get me wrong, this is an amazing property however, in the winter months I don’t think they extend their thoughts to the facilities around them to ensure safety of its customers. If you are walking to the hotel, you pass through the escalator to get access into the connected office building and the hotel did not notify me that this access would be closed on weekends. So I had to take the additional walk up through the garden paths/hill leading to the hotel and I ended up slipping and falling on black ice and injuring my knee which ended up causing internal bleeding and other complications that lasted for months. If they did notify me of the closure OR cleaned up the paths that you must walk on leading to their hotel, this could entirely be prevented. For a five star hotel details are key and although everything else was great this ruined my experience with them. So please be aware of this when visiting in the winter months as this is a major safety issue and can be prevented.
Stayed 5 nights in Jan 2024

8/10 Good

qing

Stayed 11 nights in Dec 2024

10/10 Excellent

Jong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best value in Tokyo.

I've stayed at many top-class hotels in Asia. This hotel is on my list of top 3 hotels I've stayed. Up to par with Ritz Tokyo which I stayed twice in the past. The rooms are clean and larger than most others. Every member of the staff was eager to help you. They always go out of their way to make sure you are taken care of. If you are looking for the best hotel experience, look no further. You won't be disappointed. This will be my go-to hotel in Tokyo from now on.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sang Hoon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect ever for all aspect! My dream place for tokyo!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Okura Tokyo was fantastic. It maintains its iconic status and background, while still being extremely understated and welcoming. It ranks among the best luxury hotels I have stayed at, and I will definitely be coming back again when I get a chance. Thanks for an amazing stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All around fantastic refuge in Tokyo

Such a beautiful hotel, with impeccable service. The breakfast was fantastic. We love the lap pool.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jean-Seok

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is probably one of the best hotels in Tokyo. It is located at a very safe neighborhood given that there is the US embassy residence in front of the hotel. However, it was not that pedestrian-friendly because it is located on the top of the hill.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

things which can be improved

1. the air condition was very loud, even at Low fan mode. 2. The gym and public shower open from 6am to 10pm. Which i personally think is a bit too late (to open) and too early (to close); I don’t think having a staff stationed at the gym all the time is necessary to be honest. 3. Very limited room dining option
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel S

Stayed 5 nights in Dec 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the style of the hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Dalila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at The Okura twice in 2024 and I loved it both times! The staff are so kind and helpful, the breakfast options are always delicious, the rooms are so clean and beautifully designed along with the rest of the property. It's always a pleasure to stay at The Okura.
Stayed 5 nights in Dec 2024

10/10 Excellent

Eric Michel Francis, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
This would be my 3rd time staying at The Okura Tokyo. It’s not just a hotel, it’s an experience and the level of customer service is unparalleled. The amenities are fully loaded. Situated right across the U.S embassy. I highly recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Service is incredible
Stayed 10 nights in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024