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Sunshine City Prince Hotel

4.0 star property

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Photo gallery for Sunshine City Prince Hotel

Exterior
33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board
View from property
Exterior
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
3-1-5 Higashi-ikebukuro, Toshima-ku, Tokyo, Tokyo-to, 170-8440
  • Sunshine City Shopping Mall
    ‪1 min walk‬
  • Sunshine Aquarium
    ‪4 min walk‬
  • Waseda University
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪53 min drive‬

Room options

View all photos for 30th-32th Double Room, Non-Smoking (High Floor)

30th-32th Double Room, Non-Smoking (High Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

30th-32th Double Room, Non-Smoking (High Floor)

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for 26th-32th Semi-Double Room, Non-Smoking (High Floor)

26th-32th Semi-Double Room, Non-Smoking (High Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

26th-32th Semi-Double Room, Non-Smoking (High Floor)

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for 10th-16th Economy Twin Room, Non Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

10th-16th Economy Twin Room, Non Smoking

  • 172 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for 26th-32th Triple Room, Non-Smoking (High Floor)

26th-32th Triple Room, Non-Smoking (High Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

26th-32th Triple Room, Non-Smoking (High Floor)

  • 312 sq ft
  • City view
  • Sleeps 6
  • 3 Twin Beds

View all photos for 10th-24th Triple Room, Non Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

10th-24th Triple Room, Non Smoking

  • 315 sq ft
  • City view
  • Sleeps 6
  • 3 Twin Beds

View all photos for 10th-16th Twin Room, Non Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

10th-16th Twin Room, Non Smoking

  • 178 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for 33th-36th Twin Room, Non-Smoking (Panorama Floor)

33th-36th Twin Room, Non-Smoking (Panorama Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

33th-36th Twin Room, Non-Smoking (Panorama Floor)

  • 222 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for 33th-37th Semi Double Room, Non-Smoking (Panorama Floor)

33th-37th Semi Double Room, Non-Smoking (Panorama Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

33th-37th Semi Double Room, Non-Smoking (Panorama Floor)

  • 178 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for 36th-37th Double Room, Non-Smoking (Panorama Floor)

36th-37th Double Room, Non-Smoking (Panorama Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

36th-37th Double Room, Non-Smoking (Panorama Floor)

  • 222 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for 26th-32th Twin Room, Non Smoking (High Floor)

Down comforters, in-room safe, blackout drapes, iron/ironing board

26th-32th Twin Room, Non Smoking (High Floor)

  • 215 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for 33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor)

33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor)

  • 315 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Suite Room - Non-Smoking

Japanese Suite Room - Non-Smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Japanese Suite Room - Non-Smoking

  • 753 sq ft
  • Sleeps 9
  • 6 Twin Futons

View all photos for Japanese Western Room - Non-Smoking

Japanese Western Room - Non-Smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Japanese Western Room - Non-Smoking

  • 753 sq ft
  • Sleeps 9
  • 2 Double Beds and 4 Twin Futons

View all photos for 17th-24th Semi-Double Room, Non Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

17th-24th Semi-Double Room, Non Smoking

  • 178 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for 26th-32th Superior Twin Room, Non-Smoking (High Floor)

26th-32th Superior Twin Room, Non-Smoking (High Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

26th-32th Superior Twin Room, Non-Smoking (High Floor)

  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for 33th-37th Quad Room, Non-Smoking (Panorama Floor)

33th-37th Quad Room, Non-Smoking (Panorama Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

33th-37th Quad Room, Non-Smoking (Panorama Floor)

  • 654 sq ft
  • City view
  • Sleeps 8
  • 4 Twin Beds

View all photos for 17th-24th Superior Twin Room, Non Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

17th-24th Superior Twin Room, Non Smoking

  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About this property

Sunshine City Prince Hotel

4-star Tokyo hotel, connected to a shopping center in Toshima
4 restaurants, coffee/tea in a common area, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities.
Sunshine City Prince Hotel offers 1085 accommodations, which are accessible via exterior corridors and feature safes and slippers. Beds feature down comforters. 22-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining is available at one of the hotel's 4 restaurants. The property also offers a grocery/convenience store. Wired and wireless Internet access is complimentary. This 4-star property offers access to a business center and meeting rooms. This Tokyo hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite parking is available (surcharge).

Sunshine City Prince Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Children aged 3 and younger eat free breakfast.
Cafe&Dining Chef’s Palett - This restaurant serves lunch and dinner.
Bayern Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Musashino Japanese Restau - This restaurant serves lunch and dinner. Open daily.
Kokiden Chinese Restauran - This restaurant serves lunch and dinner. Open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,000 per night)
  • Covered extended parking on site (JPY 2,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 2,000 for children
  • 4 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Bayern Restaurant
  • Cafe&Dining Chef’s Palett
  • Kokiden Chinese Restauran
  • Musashino Japanese Restau

Things to do

  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • 37 floors
  • Banquet hall
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for 1000 JPY. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 2000 for children
  • Covered self parking fee: JPY 2000 per night
  • Covered extended parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Prince Safety Commitment (Prince Hotels & Resorts)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prince Hotel Sunshine
Sunshine City Prince Hotel Ikebukuro Tokyo
Sunshine City Prince Ikebukuro Tokyo
Sunshine Prince
Sunshine Prince Hotel
Sunshine City Prince Hotel
Sunshine City Prince
Sunshine City Prince Hotel Tokyo
Sunshine City Prince Tokyo
Sunshine City Prince
Sunshine City Prince Hotel Hotel
Sunshine City Prince Hotel Tokyo
Sunshine City Prince Hotel Hotel Tokyo

Sunshine City Prince Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mongkol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Hiu Hung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and ready to help. The triple room is comfortable and spacious for a family with an elder kid. Shuttles from both airports in Tokyo and connected to the sunshine city shopping center.
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, many amenities.
Stayed 1 night in Jan 2025

2/10 Terrible

Philip, MARKHAM

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. There was even some garbage on the carpet when we went into the room. Carpet is really old and teared. The bed is not clean, all of us feel itchy after only sleeping one night. One of us even has rash. Location is good. However the hotel did not upkeep, it’s old and dirty. They claimed the hotel already renovated, but I didn’t feel any renovations. I’ve been staying this hotel couple times. It is getting worst each time. Try to give more chance but I’m pretty disappointed after all this. I think I will not come back anymore.
Stayed 1 night in Jan 2025

10/10 Excellent

Janey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is inside the mall connected make life easlier you can shop and eat all in one
Stayed 3 nights in Dec 2024

8/10 Good

Yu Ping

Stayed 3 nights in Jan 2025

10/10 Excellent

Ikuko

Traveled with family
Liked: Cleanliness, staff & service
Clean, comfortable beds, convenient location to shopping, eating , train station and access to airport Great customer service
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip

Its location made it fun, connected to sunshine city mall
Stayed 2 nights in Dec 2024

4/10 Poor

Rei

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
スタッフの対応は素晴らしかったですが、ビル内、部屋の温度が暑すぎる。 部屋の温度調整が出来ないのは不便。 シャワーカーテンがカビていたのは残念でした。今回の旅行で四か所のホテルに宿泊しましたが一番居心地が悪かったです。
Stayed 4 nights in Dec 2024

6/10 Okay

Thaweechai, Vista

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room AC/heater cannot be adjusted, a bit on a warm side during winter. And from what I read on other review, also warm during summer as well.
Stayed 6 nights in Dec 2024

8/10 Good

Cera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and secure

My daughter stayed there for 6 nights. Her return flight was canceled so she needed to stay one more night. She was comfortable and felt safe staying at the Sunshine City Prince hotel, this is our 4th time staying there.
Stayed 6 nights in Dec 2024

10/10 Excellent

monica

Traveled with partner
Liked: Property conditions & facilities
Good place to stay , friendly staff . Many places for food .
Stayed 8 nights in Dec 2024

10/10 Excellent

Si Yuan

Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tokyo trip 2024

Second stay here on the same trip. My room was on a higher floor this time. Everything else remained great, except that our housekeeping was less attentive for this floor. We had to keep requesting for an extra towel for our infant, when our previous housekeepers restocked for us without asking. We also found toys our infant had dropped under our bed after the room was made up. A pacifier was also left under the bedsheets by the housekeeper. Again, other than that everything else was great. The reception staff helped us with getting a taxi to the airport at 5am. They also pointed us to the nearest post office if we needed to mail stuff back home. Families with young children can also easily buy diapers at the Babiesrus in the shopping mall. There are also bigger supermarkets within walking distance. Overall, we will definitely consider staying here again.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kelly Ka Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room I stayed in was quite small so we had to keep our 2 suitcases under our beds. Washroom has a step so had to remember to step up. Room has kettle and fridge and window with the view of the city. I asked for extra pillows twice and couldn't get it from staff. Two pillows provided are very small so they are both like one. I think Sunshine Hotel should get some more big pillows for their customers. You sleep better if you had pillows you like. So why not provide more pillows for better sleep? There is a 24h convience store near the lobby to buy some food. 10 min walk to subway station. Very nice aquarium and observatory in the same complex of buildings. You can watch Fuji sunset from observatory for around $6. Aquarium highlight are pinguqins swimming above your head and there is a view of the city buildings in the background. Looks like pinguins are swimming between them. Shopping mall also inside the Sunshine city complex and in vicinity. Very nice bakery shop near Ikenabakuro subway station entrance 35.
Stayed 5 nights in Nov 2024

8/10 Good

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and bad.

High step into bathroom should be eliminated. As a disabled, it is very hard to step into and out of bathroom. Now, in a room for tour group. Same problem with high step. Room is large but luggage racks could be placed in room. Very hard to put luggage on the floor and pack/unpack.
Stayed 1 night in Dec 2024

10/10 Excellent

Si Yuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip 2024

Room size was relatively ok for a Tokyo hotel. As with most Japanese hotels, it was very clean and well maintained. One issue we had was the pillows were way too soft and offered almost no support. We were given a pack of baby toiletries each day, which included a hanky. This was an excellent touch for families with young kids. The location was great, as Sunshine City is literally joined to the hotel. However the metro is pretty far away. Staff service was excellent, from reception to the restaurant. There is also a counter that specialises in luggage forwarding. Overall a good experience.
Stayed 4 nights in Nov 2024

10/10 Excellent

Brian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location for shopping & recreation activities; airport bus transportation directly to and from hotel either from Narita or Haneda. Also many amenities for location of the hotel such as 24 hr. Food Mart; shopping mall complex; entrance to subway train station; amazing aquarium, etc.
Stayed 4 nights in Nov 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient!

What a great location! The hotel is located right in Sunshine 60, giving easy access to the mall and to local transit. Staff was incredibly friendly with checkin and checkout. Most comfortable bed I stayed in within Japan. WiFi worked great, and conveniently has a stop for the Airport Limousine Bus right outside for easy access to Narita and Haneda. Couldn’t have chosen a better hotel to end our trip!
Stayed 3 nights in Nov 2024

8/10 Good

Brian

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

James

Amazing staff. Friendly, helpful and kind. Great location with Sunshine city right there.
Stayed 28 nights in Nov 2024