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Sotetsu Grand Fresa Tokyo - Bay Ariake

3.5 star property

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Premium Standard Suite Room 2beds - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes
Elevator
Front of property - evening/night
Lobby
Premium Exective Suite Room 2beds - Non-Smoking | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
3-6-6 Ariake, Koto-ku, Tokyo, Tokyo-to, 135-0063
  • Tokyo Big Sight
    ‪6 min walk‬
  • Ariake Garden
    ‪14 min walk‬
  • Toyosu Market
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

View all photos for Premium Single Room - Non-Smoking

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Premium Single Room - Non-Smoking

  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room - Non-Smoking

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Deluxe Twin Room - Non-Smoking

  • 447 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Bayside Single Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Bayside Single Room - Non-Smoking

  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room - Non-Smoking

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Premium Double Room - Non-Smoking

  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room - Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room - Smoking

  • 251 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Economy Twin Room - Non-Smoking

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Economy Twin Room - Non-Smoking

  • 186 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Twin Room - Smoking

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Economy Twin Room - Smoking

  • 186 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room - Non-Smoking

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Deluxe Double Room - Non-Smoking

  • 242 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Superior Twin Room - Non-Smoking

  • 348 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room - Smoking

Premium bedding, down comforters, desk, blackout drapes

Superior Twin Room - Smoking

  • 348 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Economy Trundle Twin Room - Non-Smoking

Economy Trundle Twin Room - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes

Economy Trundle Twin Room - Non-Smoking

  • 264 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room - Non-Smoking

  • 251 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room - Non-Smoking

  • 186 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room - Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room - Smoking

  • 186 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room - Non-Smoking

  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room - Smoking

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Deluxe Double Room - Smoking

  • 242 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room - Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room - Smoking

  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Standard Suite Room 2beds - Non-Smoking

Premium Standard Suite Room 2beds - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes

Premium Standard Suite Room 2beds - Non-Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Bayside Double Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Bayside Double Room - Non-Smoking

  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Exective Suite Room 2beds - Non-Smoking

Premium Exective Suite Room 2beds - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes

Premium Exective Suite Room 2beds - Non-Smoking

  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Deluxe Suite Room 2beds - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Deluxe Suite Room 2beds - Non-Smoking

  • 441 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Moderate Twin Room Non-smoking

Premium bedding, down comforters, desk, blackout drapes

Moderate Twin Room Non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Deluxe Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Exective Suite-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Exective Suite-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Triple Room

Premium bedding, down comforters, desk, blackout drapes

Moderate Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Suite-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Suite-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Twin Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Economy Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Deluxe Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room With Sofa Bed And Extra Bed-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Deluxe Twin Room With Sofa Bed And Extra Bed-Non-Smoking

  • Sleeps 4
  • 1 Twin Sofa Bed, 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Double Room-Smoking

Premium bedding, down comforters, desk, blackout drapes

Deluxe Double Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room-Smoking

Premium bedding, down comforters, desk, blackout drapes

Superior Twin Room-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for Universal Twin Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Universal Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Deluxe Suite-Non-Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Superior Twin Room-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for Economy Twin Room-Smoking

Premium bedding, down comforters, desk, blackout drapes

Economy Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Universal Single Room-Smoking

Premium bedding, down comforters, desk, blackout drapes

Universal Single Room-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Universal Single Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Universal Single Room-Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Bay Side Double Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Bay Side Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Universal Twin Room-Smoking

Premium bedding, down comforters, desk, blackout drapes

Universal Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room With Sofa Bed-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Deluxe Twin Room With Sofa Bed-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Double Beds

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About this property

Sotetsu Grand Fresa Tokyo - Bay Ariake

3.5-star hotel in Koto
Along with a restaurant, this hotel has a coffee shop/cafe and self parking. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Sotetsu Grand Fresa Tokyo - Bay Ariake offers 912 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wired and wireless Internet access is complimentary. This 3.5-star property offers access to 2 meeting rooms and limo/town car service. Event facilities measuring 3800 square feet (353 square meters) include conference space. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sotetsu Grand Fresa Tokyo - Bay Ariake has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
創菜Patio - This restaurant serves breakfast only.
バニヤンツリーカフェ - This café specializes in Asian cuisine and serves lunch and light fare. Open select days.
Room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free theme park shuttle
  • Limo/town car service
  • Self parking on site (JPY 2,000 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,090 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • バニヤンツリーカフェ
  • 創菜Patio

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The name on the passport presented at check-in must match the name on the reservation.
Guests must be at least 20 years to stay in a smoking room.
This property's breakfast is served from 6:45-10:30 AM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2090 per person
  • Self parking fee: JPY 2000 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariake Hotel
Ariake Sunroute
Ariake Sunroute Hotel
Hotel Ariake
Hotel Sunroute Ariake
Hotel Sunroute Ariake Tokyo
Sunroute Ariake
Sunroute Ariake Hotel
Sunroute Ariake Tokyo
Sunroute Hotel Ariake
Hotel Sunroute Ariake Tokyo, Japan
Hotel Sunroute
Sunroute

Sotetsu Grand Fresa Tokyo - Bay Ariake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 681 out of 1264 reviews
Rating 8 - Good. 384 out of 1264 reviews
Rating 6 - Okay. 134 out of 1264 reviews
Rating 4 - Poor. 45 out of 1264 reviews
Rating 2 - Terrible. 20 out of 1264 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

4/10 Poor

Jonathan

Stayed 6 nights in Jan 2025

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Chae

Traveled with group
Liked: Cleanliness

Good hotel

This hotel is massive, but the room was bit smaller and nothing much around to explore. I would stay in the city center.
Stayed 1 night in Dec 2024

6/10 Okay

kyoko

Business traveler, Traveled with family
Stayed on a beginning of 9day holiday, handy coach to the airport. However it was so busy and not sure if I enjoyed. Good news is room size, which was generous size
Stayed 1 night in Dec 2024

10/10 Excellent

Shirley Shi Hui

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay for Disneyland and just 20-30mins to Ginza area for shopping. Facilities are slightly older, but staff were fantastic and room was very comfortable.
Stayed 3 nights in Jan 2025

8/10 Good

Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bigger sized room compared to other hotels in japan. The rooms unfortunately werent completely sound proof and you werent able to adjust the room temperature
Stayed 4 nights in Dec 2024

10/10 Excellent

Juan

Stayed 7 nights in Nov 2024

4/10 Poor

Chanda

Stayed 1 night in Dec 2024

10/10 Excellent

Saori, Ajax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Rich

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Francine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Elizabeth

Stayed 6 nights in Nov 2024

8/10 Good

J

Stayed 1 night in Nov 2024

10/10 Excellent

Francine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Arif

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Cissy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pefect location if you are visiting Disney (free shuttle) and Odaiba! This hotel supplies everything you can possibly think of.

10/10 Excellent

Micheal

Stayed 12 nights in Nov 2024

10/10 Excellent

Rosane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Nov 2024

8/10 Good

Pranav

Stayed 2 nights in Nov 2024

10/10 Excellent

Cindia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying here! Very clean it was close by all the event center and they spoke good English. Will definitely be back.
Stayed 2 nights in Nov 2024

8/10 Good

Godwin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for attending events and shopping at Odaiba.
Stayed 2 nights in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Jodie

Liked: Cleanliness, room comfort

Don't arrive at check in time or you will queue

Budget hotel. Premium 'bayside' room had an bad view and balcony is locked. Awful 3pm check in system whereby I arrived at 2:50pm, went to the desk to be checked in. They checked passports etc and then said wait aside your room will be ready at 3pm. At 3pm the staff shout and everyone runs to the computers to carry out self check in and repeat the process to get your room key. Never experienced this before.
Stayed 1 night in Nov 2024