Shinjuku Kuyakusho-mae Capsule Hotel

2.0 star property

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Photo gallery for Shinjuku Kuyakusho-mae Capsule Hotel

Interior entrance
Exterior
Interior entrance
Massage/treatment rooms
In-room safe, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
1-2-5 Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021
  • Shinjuku Isetan
    ‪4 min walk‬
  • Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Tokyo Imperial Palace
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

Special Offer - Capsule Room, Non Smoking for Male Guest

  • Sleeps 1
  • 1 Twin Bed

Capsule Room, Non Smoking for Male Guest

  • Sleeps 1
  • 1 Twin Bed

Special Offer - Two Capsule Room, Non Smoking for Male Guests

  • Sleeps 2
  • 2 Twin Beds

Two Capsule Room, Non Smoking for Male Guests

  • Sleeps 2
  • 2 Twin Beds

Special Offer - Capsule Room, Non Smoking for Female Guest

  • Sleeps 1
  • 1 Twin Bed

Capsule Room, Non Smoking for Female Guest

  • Sleeps 1
  • 1 Twin Bed

Special Offer - Two Capsule Room, Non Smoking for Female Guests

  • Sleeps 2
  • 2 Twin Beds

Two Capsule Room, Non Smoking for Female Guests

  • Sleeps 2
  • 2 Twin Beds

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About this property

Shinjuku Kuyakusho-mae Capsule Hotel

Capsule hotel in Shinjuku
Along with a sauna, this capsule hotel has massage/treatment rooms and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Shinjuku Kuyakusho-mae Capsule Hotel offers 330 air-conditioned accommodations with safes and hair dryers. Televisions come with digital channels.

Bathrooms include showers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the capsule hotel include a sauna.
Shinjuku Kuyakusho-mae Capsule Hotel features a sauna, a vending machine, and complimentary newspapers in the lobby. A computer station is located on site and wireless Internet access is complimentary.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Things to do

  • Sauna

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • Spa treatment rooms

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 13-inch TV with digital channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to vacate their rooms from 11 AM to 3 PM every day for housekeeping service.
Children ages 6-14 must be accompanied by an adult of the same gender. If not accompanied by an adult of the same gender, their reservation will be canceled on arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 5 and younger are not allowed at this property; All guests older than 5 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This capsule hotel allows 1 guest per room in an area designated by gender, regardless of age.

We should mention

Children 5 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Capsule Hotel Shinjuku
Capsule Shinjuku
Kuyakushomae
Kuyakushomae Capsule
Kuyakushomae Capsule Hotel
Kuyakushomae Capsule Hotel Shinjuku
Shinjuku Capsule
Shinjuku Kuyakushomae
Shinjuku Kuyakushomae Capsule
Shinjuku Kuyakushomae Capsule Hotel
Shinjuku Kuyakushomae Capsule Hotel Tokyo
Kuyakusho-mae Capsule Hotel
Shinjuku Kuyakusho-mae Capsule
Kuyakusho-mae Capsule
Shinjuku Kuyakusho mae Capsule Hotel
Shinjuku Kuyakusho-mae Capsule Hotel Tokyo
Shinjuku Kuyakusho-mae Capsule Hotel Capsule hotel
Shinjuku Kuyakusho-mae Capsule Hotel Capsule hotel Tokyo

Shinjuku Kuyakusho-mae Capsule Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 262 out of 1005 reviews
Rating 8 - Good. 346 out of 1005 reviews
Rating 6 - Okay. 222 out of 1005 reviews
Rating 4 - Poor. 96 out of 1005 reviews
Rating 2 - Terrible. 79 out of 1005 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

VINH

Liked: Staff & service, amenities, property conditions & facilities
It was ok but I enjoyed it
Stayed 4 nights in Jan 2025

2/10 Terrible

Kyle

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell and Noise on every floor was Not enjoyable
Stayed 3 nights in Jan 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Great staff in a good location. Unfortunately there’s a karaoke bar between the two men’s floors and you can hear them until late at night, the beds are quite hard (although I understand the his normal for Japan). There was a screen thing in my capsule that appeared to be broken, I never figured out its purpose. Breakfast chit is only valid day of and from 7-11. If you are up and leaving before then, it will be useless to you. For westerners, note that this is a more traditional communal bathing facility, there are no single stall showers and you are expected to bathe in front of others. Otherwise, okay experience and great location for a good price.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jaime

Stayed 1 night in Jan 2025

10/10 Excellent

Levi

Stayed 1 night in Dec 2024

10/10 Excellent

Leah

Stayed 1 night in Dec 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Hyunpil, RED DEER

Liked: Staff & service
교통이 편리하고 사우나가 좋으나 겨울에 조슴 추워요
Stayed 1 night in Jan 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted the experience of sleeping in a capsule. At first, we didn't like the blind at the end of the capsule and it was noisy when people came in. But the facilities were so good and the area was very convenient. The staff were very friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy
Stayed 2 nights in Jan 2025

10/10 Excellent

Jay

Stayed 1 night in Nov 2024

10/10 Excellent

Yazmin, Sacramento

Liked: Staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who spoke english and were happy to explain how to use the onsen
Stayed 1 night in Dec 2024

6/10 Okay

YUNZHAO

Traveled with family
Liked: Staff & service
The bottom capsule is a little cold in the winter.
Stayed 3 nights in Dec 2024

10/10 Excellent

SALEH MOHAMMED

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t do it!!

I’ve stayed at a few capsule hotels at this point, and as a short individual, it’s usually perfect for me. At this capsule hotel, you’ll be greeted by the smell of shoes once you’re at the reception. When you’ve made it to your own capsule, assuming you’ve booked one for females, you will find the showers completely full. The shared toilet area is extremely squeezy, and I felt claustrophobic with the steam everywhere. Overall, I was surprised by how bad my visit was. I kept smelling shoes around some parts of the women’s floor, as if it was wafting up from the reception.
Stayed 1 night in Dec 2024

10/10 Excellent

Tarik

Liked: Staff & service
Stayed 3 nights in Dec 2024

2/10 Terrible

John, Orlando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and left early do not stay here
Stayed 2 nights in Dec 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a fine place to stay. Not the highest quality sleeping pod I’ve used, but you get what you pay for. You do have to leave the hotel from 10am to 2pm every day for the staff to perform cleaning of the entire hotel. Luggage can stay in lockers, but all guests have to leave. So be aware of that. Bathrooms have plenty of personal care products and amenities, and the shower/spa room is fine and functional.
Stayed 2 nights in Dec 2024

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Shinjuku station. It’s pretty comfortable than it looks.
Stayed 1 night in Dec 2024

2/10 Terrible

Caylie

Stayed 1 night in Nov 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, property conditions & facilities, room comfort
The worst place i have ever stayed. Wouldn't recommend to anyone
Stayed 4 nights in Dec 2024

10/10 Excellent

Mohamed Amine

Stayed 3 nights in Dec 2024

8/10 Good

Leroy, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Japanese style bathroom and there is no privacy.
Stayed 2 nights in Nov 2024

8/10 Good

avo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and cheap
Stayed 1 night in Dec 2024