Shinjuku Granbell Hotel

4.0 star property

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Cafe
The Villa Suite, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe
The Villa Suite, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe
The Club Suite, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe
Executive Double / Mature with Kitchen, Non Smoking | Private kitchen | Fridge, coffee/tea maker, electric kettle

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-14-5 Kabuki-cho, Shinjuku, Tokyo, Tokyo-to, 160-0021
  • Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

Room assigned at check-in

  • 140 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

Economy Twin, Non-smoking

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Double / Yau Ma Tei, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Double / Mature with Kitchen, Non Smoking

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double / Studio,Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double / Mature, Non Smoking

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double / Casual, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

The Club Suite, Non-smoking

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Economy Single with High Ceiling, Non-smoking

  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Standard Twin with Loft, Non Smoking, 12th Floor

  • 204 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double with Loft, Non Smoking, 12th Floor

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Double with Loft, Non Smoking, 12th Floor

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double with Universal Design, Non-smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Hollywood Twin, Non-smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Hollywood Twin, Non-smoking

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double with Loft, Non Smoking, 12th Floor

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double with Loft, Non Smoking, Ground Floor

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

The Villa Suite, Non-smoking

  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double, Non-smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

The Pent House Suite, Non-Smoking

  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Hollywood Twin, Non-smoking

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Economy Single, Non-smoking

  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Superior Double Non-smoking

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Economy Double, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

The Resort Suite, Non-smoking

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double with Loft, Non Smoking, Ground Floor

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin with Loft, Non Smoking, Ground Floor

  • 204 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Shinjuku Granbell Hotel

4-star Tokyo hotel, connected to a shopping center in Shinjuku
A restaurant, a bar/lounge, and a rooftop terrace are available at this hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite.
Shinjuku Granbell Hotel offers 485 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers a rooftop terrace, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge).

Shinjuku Granbell Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Shinjuku Granbell Hotel has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 2,000 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 2200 per person
  • Uncovered self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Granbell
Granbell Hotel
Granbell Hotel Shinjuku
Granbell Shinjuku
Granbell Shinjuku Hotel
Hotel Granbell
Hotel Granbell Shinjuku
Hotel Shinjuku Granbell
Shinjuku Granbell
Shinjuku Granbell Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel Tokyo

Shinjuku Granbell Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 663 out of 1265 reviews
Rating 8 - Good. 343 out of 1265 reviews
Rating 6 - Okay. 169 out of 1265 reviews
Rating 4 - Poor. 55 out of 1265 reviews
Rating 2 - Terrible. 35 out of 1265 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mikayla

Stayed 2 nights in Feb 2025

6/10 Okay

kelly

Stayed 1 night in Mar 2025

6/10 Okay

Sabrina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel but the area that it’s in is considered the red light district and was a bit dirty (for Japanese standards). Staff is very friendly and held my bags overnight while I visited Kyoto. Nice hotel if you’re planning to stay for a few days but it’s a bit small if you’re planning to stay for a longer period.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cindy

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Janelle

Stayed 4 nights in Feb 2025

10/10 Excellent

Heydi

Stayed 3 nights in Mar 2025

10/10 Excellent

Melwin, Fontana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very friendly, the breakfast was bomb ! , rooms are very clean and great , location is wonderful , services are amazing ! , only the smoking room that needs attention the air circulation is not good. So From 1 to 10 , i would rate 9,7!! For sure friends and i will come back
Stayed 4 nights in Mar 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, clean rooms, great location
Stayed 4 nights in Mar 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at Shinjuku Granbell Hotel. The location in Kabukicho is lively and convenient, just a short walk from Shinjuku Station. The rooms, though compact, were well-designed, clean, and comfortable. The rooftop bar offers amazing city views, and the staff were friendly and helpful. With great amenities and a prime location, I highly recommend this hotel for a comfortable stay in Tokyo.
Stayed 1 night in Mar 2025

6/10 Okay

N

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, staff was nice. I did not enjoy the location very much. It’s walkable to the train stations but the walk was kinda long esp with luggages. There was also a nasty sewer smell in the bathroom everytime you flushed the toilet. The room was clean but I just had to keep the bathroom door shut. I wouldn’t stay here next time but it’s not the worst place ever. Just a few things I’d rather not deal with again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Lloyd

Stayed 2 nights in Feb 2025

8/10 Good

Ana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to a lot of places, near Shinjuku Station!
Stayed 3 nights in Feb 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
All ok but closed very early
Stayed 3 nights in Feb 2025

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Nahian

Stayed 3 nights in Feb 2025

8/10 Good

marissa

Liked: Property conditions & facilities
Rooms are small but very clean, very helpful staff.
Stayed 1 night in Feb 2025

6/10 Okay

Ultan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

SIU CHUNG

Stayed 1 night in Feb 2025

4/10 Poor

Alexis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Underwhelmed by Shinjuku Granbell

Based on the pictures and all the positive reviews, we were excited to stay here. However, when we arrived, we were extremely underwhelmed. The hotel feels very run down and in need of upgrades. The location isn’t great (not close to major subway lines, in a party district surrounded by “love hotels”) and the cleanliness could have been better. The staff and service were good though, which does count for something. Manage your expectations if you choose this property.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Stayed 2 nights in Feb 2025

8/10 Good

ALISA

Stayed 4 nights in Feb 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to transit and restaurants
Stayed 5 nights in Feb 2025