Shinagawa Prince Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Shinagawa Prince Hotel

Restaurant
Exterior
Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors) | 1 bedroom, in-room safe, laptop workspace, iron/ironing board
Lobby
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
4-10-30 Takanawa Minato-ku, Tokyo, Tokyo-to, 108-8611
  • Roppongi Hills
    ‪4 min drive‬
  • Tokyo Tower
    ‪4 min drive‬
  • Shibuya Crossing
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪11 min drive‬

Room options

Annex Tower King Room, Non-Smoking (8th-20th Floors)

7.0 out of 10
Good
(9 reviews)
  • 276 sq ft
  • Sleeps 3
  • 1 King Bed

Annex Tower King Room, Non-Smoking (21st-29th Floors)

7.0 out of 10
Good
(2 reviews)
  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Annex Tower Double Room, Non-Smoking (21st-29th Floors)

8.2 out of 10
Very good
(21 reviews)
  • 220 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors)

8.0 out of 10
Very good
(2 reviews)
  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Annex Tower Millennial Twin Room, Non-Smoking (30th-32nd floors)

  • 224 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Annex Tower Millennial Double Room, Non-Smoking (30th-32nd floors)

8.0 out of 10
Very good
(6 reviews)
  • 220 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Main Tower Corner Twin Room with Sofa, Non-Smoking (6th-16th floors)

8.6 out of 10
Excellent
(33 reviews)
  • 285 sq ft
  • Sleeps 5
  • 2 Twin Beds

Main Tower Twin Room, Non-Smoking (18th-27th floors)

7.8 out of 10
Good
(91 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

Main Tower Corner Twin Room with Sofa, Non-Smoking (19th-27th floors)

8.2 out of 10
Very good
(31 reviews)
  • 285 sq ft
  • Sleeps 5
  • 2 Twin Beds

Main Tower Upper Floor Twin Room, Smoking (32nd floor)

7.6 out of 10
Good
(8 reviews)
  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Annex Tower Double Room, Non-Smoking (8th-20th Floors)

8.2 out of 10
Very good
(41 reviews)
  • 220 sq ft
  • Sleeps 3
  • 1 Double Bed

Main Tower Upper Floor Corner Twin Room, Non-Smoking (30th-34th floors)

8.4 out of 10
Very good
(20 reviews)
  • 285 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Main Tower Twin Room, Smoking (17th floor)

7.8 out of 10
Good
(31 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

Annex Tower Twin Room, Non-Smoking (9th-14th Floors)

8.0 out of 10
Very good
(2 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Twin Beds

Main Tower Premier Double Room, Smoking (37th floor)

8.2 out of 10
Very good
(20 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th floors)

9.4 out of 10
Exceptional
(3 reviews)
  • 285 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Main Tower Corner Twin Room with Extra Bed, Non-Smoking (18th-26th floors)

7.4 out of 10
Good
(18 reviews)
  • 285 sq ft
  • Sleeps 5
  • 2 Twin Beds

Main Tower Twin Room, Non-Smoking (6th-16th floors)

8.0 out of 10
Very good
(161 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

Main Tower Premier Double Room, Non-Smoking (35th-36th floors)

8.8 out of 10
Excellent
(33 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th floors)

8.0 out of 10
Very good
(66 reviews)
  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About this property

Shinagawa Prince Hotel

Tokyo hotel connected to a shopping center in Minato
Along with 5 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include indoor tennis courts, a coffee shop/cafe, and self parking.
Shinagawa Prince Hotel offers 2378 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include indoor tennis courts and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shinagawa Prince Hotel features indoor tennis courts and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This family-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Shinagawa Prince Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
DINING & BAR TABLE 9 TOKY - Onsite restaurant. Guests can enjoy drinks at the bar.
味街道 五十三次 - Onsite restaurant. Open daily.
中国料理 品川大飯店 - Onsite restaurant. Open daily.
コーヒーラウンジ マウナケア - Onsite café. Open daily.
LUXE DINING HAPUNA - Onsite buffet restaurant. Open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,633 for adults and JPY 3,277 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • DINING & BAR TABLE 9 TOKY
  • LUXE DINING HAPUNA
  • コーヒーラウンジ マウナケア
  • 中国料理 品川大飯店
  • 味街道 五十三次

Things to do

  • 24-hour gym
  • 9 indoor tennis courts
  • Bowling alley
  • Concerts/live shows
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Bowling alley
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Accessibility

  • No elevator

More

  • 39 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children 3 and under.
Guests booked in breakfast inclusive rate plans are required to bring their keycard or reservation confirmation to the breakfast venue.
Guests must be over 18 years old to access the fitness facility. Reservations are required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4633 for adults and JPY 3277 for children
  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Prince Shinagawa
Hotel Shinagawa
Hotel Shinagawa Prince
Prince Hotel Shinagawa
Prince Shinagawa
Prince Shinagawa Hotel
Shinagawa Hotel
Shinagawa Prince
Shinagawa Prince Hotel
Minato Prince Hotel
Prince Hotel Minato
Prince Hotel Tokyo
Shinagawa Prince Hotel Tokyo Japan
Prince Hotel
Shinagawa Prince Hotel Hotel
Shinagawa Prince Hotel Tokyo
Shinagawa Prince Hotel Hotel Tokyo

Shinagawa Prince Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2000 out of 4141 reviews
Rating 8 - Good. 1297 out of 4141 reviews
Rating 6 - Okay. 515 out of 4141 reviews
Rating 4 - Poor. 184 out of 4141 reviews
Rating 2 - Terrible. 145 out of 4141 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

joe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude
Stayed 6 nights in Mar 2025

6/10 Okay

Shari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location is close to the station and Haneda Airport.
Stayed 1 night in Mar 2025

8/10 Good

Jurgen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting with views of hillside. Golf course close by. Museums within walking distance. Hiking areas closeby.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
nice vie w
Stayed 1 night in Mar 2025

4/10 Poor

Michelle, Pasadena

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Mar 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like a Vegas mega-hotel. This place caters to westerners who want as little culture shock as possible. The hotel reminded me of Caesar's Palace in Vegas. The rooms aren't as fancy as the over-priced shopping, movie theater, and restaurants. Location is great! Just one block from the Shinagawa station, which is a major hub. You will use the western exit, but during your stay, check out the restaurants outside the eastern exit for variety. If you want a cultural experience with an onsen and ryokan, stay away. If you want easy access to the trains or minimal cultural shock, this is a great place.
Stayed 3 nights in Mar 2025

6/10 Okay

Jay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great Location, Small Room

The location cannot be beat, literally across the street from Shinagawa station, a direct shot from Narita airport. I have stayed here before, but forgot how small and uncomfortable the rooms are. The heat was still on and the room was sweltering. The awkward step up to the bathroom was unenjoyable. It is so convenient, but not sure I would stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

Marylu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The maid was very nice. The front desk staff does not Speak much English. The rooms look like it has not been renovated in a very long time. The shower drain didn’t Getdrain well. I was always bathing in a foot of standing water.
Stayed 4 nights in Mar 2025

6/10 Okay

Marylu

Traveled with family
Disliked: Amenities
The drain in the shower was plugged. I was bathing in standing water for 5 nights
Stayed 1 night in Mar 2025

2/10 Terrible

RYOHEI

Stayed 2 nights in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ji Eun

Stayed 3 nights in Mar 2025

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service! It can be a little confusing which tower you're staying in and where to check in for it, but the staff is so friendly and helpful to get you where you need to be. The room was a good size for Tokyo and there is a 7-11 adjoined to the building.
Stayed 3 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at a reasonable price

3 nights visiting various sights in Tokyo. Comfortable although a small room. A little noisy from close by rooms however generally comfortable.
View from window
Stayed 3 nights in Mar 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay!
Stayed 2 nights in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness
Disliked: Staff & service
Close to 'Shinagawa Train Station
Stayed 2 nights in Mar 2025

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Customer Service!

Booked 2 smoking rooms by accident for my family. One room was bad with smoking smell. I asked for a partial refund as just one room had a bad lingering smoke smell. Request was denied by a lady manager. I tried to explain that the other room was perfectly fine and this room was not cleaned enough.
Stayed 2 nights in Mar 2025

10/10 Excellent

KATHLEEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to train station
Stayed 4 nights in Mar 2025

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had difficulty finding it, even though I have stayed before. We walked past it and went up the street, which was challenging because my daughter's luggage was heavy and she had her 7 year old with her. Directions to the lobby would have helped since between construction and no signage, we only found it by asking the construction workers. Otherwise, I like this hotel and wish we had more time there to enjoy it. It is directly across from the JR station entrance, there are many food options there, and the room was quiet and comfortable.
Stayed 1 night in Mar 2025

2/10 Terrible

Abril

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Miho

Stayed 2 nights in Mar 2025

8/10 Good

Glenn, Herent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station, staff skilled in both japanese and english
Stayed 3 nights in Mar 2025

8/10 Good

Geraldine

Liked: Cleanliness, staff & service

Tokyo 2025 Spring

Corner room looked bigger in the pictures , but was did have more space for luggage. The pillow provided was very uncomfortable; requested another pillow. Also, the bed was not very comfortable either. the hotel was close distance to 7/11 store which was great. The bowling alley was nice activity and the gift shops were good. Loved the lobby's high ceiling. May come back again.
Stayed 6 nights in Mar 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Hak Kwong, Richmond Hill

Traveled with family
Liked: Cleanliness, staff & service
Good hotel and near railway station, but not underground rail.
Stayed 4 nights in Mar 2025