Shinagawa Prince Hotel

4.0 star property

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Photo gallery for Shinagawa Prince Hotel

Restaurant
Restaurant
Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors) | 1 bedroom, in-room safe, laptop workspace, iron/ironing board
Property amenity
Exterior

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
4-10-30 Takanawa Minato-ku, Tokyo, Tokyo-to, 108-8611
  • Roppongi Hills
    ‪4 min drive‬
  • Tokyo Tower
    ‪4 min drive‬
  • Shibuya Crossing
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪11 min drive‬

Room options

Annex Tower King Room, Non-Smoking (8th-20th Floors)

  • 276 sq ft
  • Sleeps 3
  • 1 King Bed

Annex Tower King Room, Non-Smoking (21st-29th Floors)

7.0 out of 10
Good
(2 reviews)
  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Annex Tower Double Room, Non-Smoking (21st-29th Floors)

8.0 out of 10
Very good
(24 reviews)
  • 220 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors)

8.0 out of 10
Very good
(2 reviews)
  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Annex Tower Millennial Twin Room, Non-Smoking (30th-32nd floors)

7.4 out of 10
Good
(3 reviews)
  • 224 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Annex Tower Millennial Double Room, Non-Smoking (30th-32nd floors)

8.0 out of 10
Very good
(6 reviews)
  • 220 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Main Tower Corner Twin Room with Sofa, Non-Smoking (6th-16th floors)

8.4 out of 10
Very good
(40 reviews)
  • 285 sq ft
  • Sleeps 5
  • 2 Twin Beds

Main Tower Twin Room, Non-Smoking (18th-27th floors)

7.6 out of 10
Good
(94 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

Main Tower Corner Twin Room with Sofa, Non-Smoking (19th-27th floors)

8.2 out of 10
Very good
(32 reviews)
  • 285 sq ft
  • Sleeps 5
  • 2 Twin Beds

Main Tower Upper Floor Twin Room, Smoking (32nd floor)

7.8 out of 10
Good
(9 reviews)
  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Annex Tower Double Room, Non-Smoking (8th-20th Floors)

8.4 out of 10
Very good
(46 reviews)
  • 220 sq ft
  • Sleeps 3
  • 1 Double Bed

Main Tower Upper Floor Corner Twin Room, Non-Smoking (30th-34th floors)

8.4 out of 10
Very good
(20 reviews)
  • 285 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Main Tower Twin Room, Smoking (17th floor)

7.4 out of 10
Good
(33 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

Annex Tower Twin Room, Non-Smoking (9th-14th Floors)

8.0 out of 10
Very good
(2 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Twin Beds

Main Tower Premier Double Room, Smoking (37th floor)

8.2 out of 10
Very good
(21 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th floors)

9.4 out of 10
Exceptional
(3 reviews)
  • 285 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Main Tower Corner Twin Room with Extra Bed, Non-Smoking (18th-26th floors)

7.4 out of 10
Good
(22 reviews)
  • 285 sq ft
  • Sleeps 5
  • 2 Twin Beds

Main Tower Twin Room, Non-Smoking (6th-16th floors)

8.0 out of 10
Very good
(174 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

Main Tower Premier Double Room, Non-Smoking (35th-36th floors)

8.8 out of 10
Excellent
(34 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th floors)

8.0 out of 10
Very good
(69 reviews)
  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About this property

Shinagawa Prince Hotel

Tokyo hotel connected to a shopping center in Minato
Along with 5 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include indoor tennis courts, a coffee shop/cafe, and self parking.
Shinagawa Prince Hotel offers 2378 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include indoor tennis courts and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shinagawa Prince Hotel features indoor tennis courts and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This family-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Shinagawa Prince Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
DINING & BAR TABLE 9 TOKY - Onsite restaurant. Guests can enjoy drinks at the bar.
味街道 五十三次 - Onsite restaurant. Open daily.
中国料理 品川大飯店 - Onsite restaurant. Open daily.
コーヒーラウンジ マウナケア - Onsite café. Open daily.
LUXE DINING HAPUNA - Onsite buffet restaurant. Open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,633 for adults and JPY 3,277 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • DINING & BAR TABLE 9 TOKY
  • LUXE DINING HAPUNA
  • コーヒーラウンジ マウナケア
  • 中国料理 品川大飯店
  • 味街道 五十三次

Things to do

  • 24-hour gym
  • 9 indoor tennis courts
  • Bowling alley
  • Concerts/live shows
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Bowling alley
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Accessibility

  • No elevator

More

  • 39 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children 3 and under.
Guests booked in breakfast inclusive rate plans are required to bring their keycard or reservation confirmation to the breakfast venue.
Guests must be over 18 years old to access the fitness facility. Reservations are required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4633 for adults and JPY 3277 for children
  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Prince Shinagawa
Hotel Shinagawa
Hotel Shinagawa Prince
Prince Hotel Shinagawa
Prince Shinagawa
Prince Shinagawa Hotel
Shinagawa Hotel
Shinagawa Prince
Shinagawa Prince Hotel
Minato Prince Hotel
Prince Hotel Minato
Prince Hotel Tokyo
Shinagawa Prince Hotel Tokyo Japan
Prince Hotel
Shinagawa Prince Hotel Hotel
Shinagawa Prince Hotel Tokyo
Shinagawa Prince Hotel Hotel Tokyo

Shinagawa Prince Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2071 out of 4278 reviews
Rating 8 - Good. 1338 out of 4278 reviews
Rating 6 - Okay. 533 out of 4278 reviews
Rating 4 - Poor. 188 out of 4278 reviews
Rating 2 - Terrible. 148 out of 4278 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a big hotel. There was a snaking queue for breakfast, so do allocate enough time to enter breakfast area and queue up for food. The twin room at main tower looks dated but everything is clean and maintained.
Stayed 1 night in Apr 2025

10/10 Excellent

Camille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to train station Restaurant
Stayed 1 night in Apr 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

2/10 Terrible

Burt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station
Stayed 2 nights in Apr 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, room comfort
The closet door is terrible, keeps getting stuck.
Stayed 4 nights in Apr 2025

8/10 Good

Yuki

Stayed 3 nights in Apr 2025

10/10 Excellent

Chrystal April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a close walk to and from the station, staff were accommodating and eager to assist. Overall, a pleasant stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Cecilia

Stayed 6 nights in Apr 2025

10/10 Excellent

MIKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Duy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The annex rooms are great. Clean and spacious. The reception staff are a bit unenthusiastic compared to other hotels in Japan. I asked if they can help me with forwarding my luggage to the next hotel but the guy just said they don’t do it and I have to go to the delivery center. It wasn’t busy but he didn’t really take the time to show me how to get there. The hotel is really confusing to navigate and I wasn’t sure if it’s inside the hotel or outside. If you’re reading this, there’s a separate luggage delivery center inside the hotel. Just ask a more helpful staff person.
Stayed 4 nights in Apr 2025

6/10 Okay

Zulay, Calgary

Liked: Cleanliness, property conditions & facilities
Pretty close to one of the station to take the Narita airport express train, which is very convenient when you have luggage. Service was not the best I am guessing it is a big hotel too many guests to attend. Kind of rude when we asked for service to transport our baggage. Check in was pretty slow.
Stayed 2 nights in Apr 2025

8/10 Good

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
There is no instructions to how to adjust the air conditioner we have to put up with warm nights.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities
Not a four star hotel more like a 3 star one. There are better hotels and overpriced for what they offer compared to other hotela
Stayed 3 nights in Apr 2025

6/10 Okay

Ari

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
I’ve stayed at this property a number of times. It’s in a very convenient location being within minutes of Shinagawa Station. The hotel is now 32 years old and it shows. The staff, particularly the room cleaning staff are excellent. The hotel is very large and whilst it offers various dining options the only worthwhile breakfast option is on the lobby level. The queues are overly long begin at 5.45 in the morning. The Japanese option on the higher floor is very limited and as a result always has space. The hotel would be better off making both restaurants the same to spread the load and reduce waiting times. The hallways are very dark as are the rooms. My biggest complaint is that whilst the room has an air conditioning panel it does nothing as it’s controlled by the hotel. On our stay a few weeks before the room temperature was 24 degrees. After some discussion they agreed to reduce the room temperature for this stay. It brought the temperature down to 21 degrees which was a lot better but still a poor situation for the prices they charge. The hotel needs a major overhaul to update the condition of the hotel and bring it up to standard.
Queue for breakfast
Stayed 7 nights in Apr 2025

10/10 Excellent

Sion

Stayed 1 night in Apr 2025

8/10 Good

Cameron

Stayed 8 nights in Apr 2025

10/10 Excellent

Florence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that they were able to approve my request regarding our 2 rooms to be close to each other and bed arrangements. They have a place to store luggage
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good access from airports

Its access from the airports, HND and NRT, is great because it is located right across the Shinagawa station. Narita Express and Keikyu line are available. It was perfect if there were more shopping facilities.
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort

Pictures are a little deceiving

The pictures are a little deceiving. The hotel itself is very nice and has a high end feeling. But when you get to your room, it’s small for the price you pay. Smaller than our other previous Japan hotels. Room could be much cleaner, although I didn’t feel disgusted, just random things I noticed in the bathroom from being old and outdated. The hotel staff didn’t take our trash for the first 2 days (which we found very weird). Overall, not really impressed. It was ok but I would stay somewhere else.
Stayed 3 nights in Apr 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

kaori

Liked: Cleanliness
Check in procedure is way too time consuming. And next day bag check took forever too
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025