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Shibuya Granbell hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shibuya Granbell hotel

In-room safe, desk, soundproofing, iron/ironing board
Interior entrance
Exterior
Exterior
Deep soaking bathtub

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
15-17 Sakuragaoka-cho Shibuya-ku, Tokyo, Tokyo-to, 150-0031
  • Cerulean Tower
    4 min walk
  • Hachikō Memorial Statue
    5 min walk
  • Shibuya Crossing
    6 min walk
  • Tokyo (HND-Haneda)
    35 min drive

Room options

View all photos for Premier Twin Room, Non Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Non Smoking (2 Semi-Double Beds)

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

In-room safe, desk, soundproofing, iron/ironing board

Suite

  • 657 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (.)

In-room safe, desk, soundproofing, iron/ironing board

Suite (.)

  • 657 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room, Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking, Annex Building

  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking

  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking, Annex Building

  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking

  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Annex Single, Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Smoking (Double Use)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room, Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Smoking (2 Semi-Double Beds)

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Double Room, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Modern Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Non-Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Non-Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Annex Single, Non-Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Non-Smoking (Double Use)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Shibuya Granbell hotel

3.5-star hotel in Shibuya
This hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
Shibuya Granbell hotel offers 105 air-conditioned accommodations with safes and slippers. This Tokyo hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This Tokyo hotel also offers a vending machine, dry cleaning/laundry services, and a front-desk safe.
Ginza Steak - This restaurant serves lunch and dinner. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ginza Steak

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
A scheduled power outage will take place on January 7, 2025 from 11:30 AM to 4 PM. All facilities that use power will not be available, and guests will be asked to leave their rooms during this time. Check-in time begins at 4 PM on this date.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

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Shibuya Granbell hotel Hotel
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Shibuya Granbell hotel Hotel Tokyo

Shibuya Granbell hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 462 out of 1008 reviews" "
Rating 8 - Good. 336 out of 1008 reviews" "
Rating 6 - Okay. 138 out of 1008 reviews" "
Rating 4 - Poor. 54 out of 1008 reviews" "
Rating 2 - Terrible. 18 out of 1008 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! Staff was so kind, very clean, very good location, and a great price!
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly.
Stayed 4 nights in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very well located. The room was definitely small and pretty basic, that being said it was more than ok for just me and just one night. I knew this place because last year I had the chance to go to one of the restaurants located in the building, which I highly recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were very accommodating and friendly. Room clean and tidy. Good location in shibuya.
Stayed 4 nights in Oct 2024

6/10 Okay

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Decent room
Stayed 1 night in Oct 2024

8/10 Good

emily

Stayed 4 nights in Sep 2024

4/10 Poor

Emmanuel

Disliked: Amenities, property conditions & facilities
I got the 1 bedroom but it was way too small, i could barely fit my luggage inside, the refrigerator was not cooling enough, no free TV. I did like the shower and bed was comfortable. Free coffee is also a plus The hotel sits along a steep hill so if you have lots of luggage better be prepared for some excercise.
Stayed 3 nights in Sep 2024

4/10 Poor

Kim

Disliked: Cleanliness, property conditions & facilities
The property is very old and doesn’t look like what they advertised on the photos at all.
Stayed 4 nights in Sep 2024

6/10 Okay

Wei Shan Sandy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It's in a very convenient location but the building and room is very run down, I booked a larger room so I can lay out my suitcase easier but the bad placement and use of furniture in the room still made it difficult. The room lighting is also absolutely horrible, so dark you can barely see anything, especially at the bathroom sink. The staff were good, but I would not book again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kusal

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, amazing staff!
Stayed 4 nights in Sep 2024

8/10 Good

Anastasia

Liked: Staff & service, amenities, property conditions & facilities
very easy and convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Near shibuya crosswalk
Stayed 5 nights in Sep 2024

8/10 Good

Josh

Traveled with partner
Liked: Staff & service, amenities
Overall it was a good stay. The staff was very friendly and accommodating. The only issue I had was that we ended up booking a smoking room as it was all that was available, and it appeared to be quite run down. The bedding and towels and things were all clean, but there was a bit of scuffs and damage to the desks, tables and such. The whole floor smelled of cigarette smoke, but that was to be expected. In the room it was at a minimum. Overall though it was an enjoyable stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff are the friendliest and kindest. They’re so helpful. Most staff speaks English and are willing to help.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the heart of Shibuya
Great experience, Hotel is oddly hard to find but the room was immaculate.
Stayed 1 night in Sep 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and great price
Great hotel for the price and location. Staff very friendly. Very conveniently positioned for the trains and Shibuya Scramble
Stayed 3 nights in Sep 2024

6/10 Okay

Angela

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hard to find and it’s up at hill. Very hard to find. it needs a lot of work. There is a smell of sigarette even if I booked a non smoking room. Beds are hard and uncomfortable and they look old. I would not suggest to stay at this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Derek

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the time of this writing, construction at the station makes Shibuya Station access a little messier than it might be otherwise, but even then, quite convenient access to one of the most major stations, and of course the station square and immediate area. Hotel entrance can be a little easy to miss due to the front door being a large wall on a revolving pivot and the signage not being necessarily visible when going uphill. Room is as pictured so have care if you might struggle with limited space, but it was plenty for me and well worth it for the location.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jeffrey, Norco

Traveled with partner
Liked: Amenities, property conditions & facilities
Great location near Shibuya Station, tons of shopping and food options. A great location to explore Tokyo from. Comfortable bed. I would definitely book here again
Stayed 4 nights in Sep 2024

10/10 Excellent

Josie

Stayed 2 nights in Aug 2024

8/10 Good

Tiana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive, check in easy and straightforward.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Great experience, unforgettable stay.
Stayed 5 nights in Sep 2024

10/10 Excellent

Hardeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Donald, Waban

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to trains and theater
Stayed 5 nights in Sep 2024