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Shibuya Granbell hotel

3.5 star property

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Photo gallery for Shibuya Granbell hotel

In-room safe, desk, soundproofing, iron/ironing board
Lobby lounge
Exterior
Reception
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
15-17 Sakuragaoka-cho Shibuya-ku, Tokyo, Tokyo-to, 150-0031
  • Cerulean Tower
    ‪3 min walk‬
  • Shibuya Crossing
    ‪5 min walk‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Premier Twin Room, Non Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Non Smoking (2 Semi-Double Beds)

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

In-room safe, desk, soundproofing, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (.)

In-room safe, desk, soundproofing, iron/ironing board

Suite (.)

8.0 out of 10
Very good
(1 review)
  • 657 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Premier Double Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking, Annex Building

7.0 out of 10
Good
(2 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking

8.4 out of 10
Very good
(33 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking, Annex Building

8.6 out of 10
Excellent
(4 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Annex Single, Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Smoking (Double Use)

7.2 out of 10
Good
(5 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room, Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Smoking (2 Semi-Double Beds)

10.0 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Double Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Modern Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Non-Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Non-Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Annex Single, Non-Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Non-Smoking (Double Use)

8.8 out of 10
Excellent
(25 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Shibuya Granbell hotel

3.5-star hotel in Shibuya
This hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
Shibuya Granbell hotel offers 105 air-conditioned accommodations with safes and slippers. This Tokyo hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This Tokyo hotel also offers a vending machine, dry cleaning/laundry services, and a front-desk safe.
Ginza Steak - This restaurant serves lunch and dinner. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ginza Steak

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Granbell
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Shibuya Granbell
Shibuya Granbell hotel
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Shibuya Granbell Hotel Tokyo
Shibuya Granbell hotel Hotel
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Shibuya Granbell hotel Hotel Tokyo

Shibuya Granbell hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1071 reviews
Rating 8 - Good. 329 out of 1071 reviews
Rating 6 - Okay. 134 out of 1071 reviews
Rating 4 - Poor. 54 out of 1071 reviews
Rating 2 - Terrible. 23 out of 1071 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Liked: Property conditions & facilities
Comfortable, clean
Stayed 2 nights in Mar 2025

8/10 Good

Mei Jhana Chang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 3 stars hotel, it is a decent hotel to stay in terms of cleanliness and service. Their staff was very helpful and friendly. Left a note asking for extra blankets and hangers, the next day after coming back to the room, there were all the requested items. The rooms are tiny like everywhere in Japan, but for just a sleeping quarter it is good enough. The hotel staff made sure to clean the room every day. They also offer in-room massage and facial services which was surprisingly good for a 3 stars hotel. The location was great and amazing as it is 5 min walk from the JR station and less than 10 min walk to take other lines to move around Tokyo. Having the JR close by is extremely convenient to travel to Narita airport as you only need to take one train to get to Narita. It is extremely convenient to go to everywhere else in the city, and if you want to just hang around Shibuya main areas, everything is within 10 - 15 min walking distance. There are drug stores, cosmetic stores, a supermarket and tons of eateries next to the hotel making it very convenient if you want to grab something quick. The only few minor things noted which are NOT deal breakers were 1) the head shower outlet from the ceiling would have a extremely tiny leak if the water is ran for a while and you are using the handheld head shower to shower, and 2) the paint on the walls close to the floor area are starting to peel badly. Would stay again in this hotel when traveling back to the city.
Stayed 7 nights in Mar 2025

10/10 Excellent

1000 Subs

Stayed 4 nights in Mar 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Celena

Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint hotel

Amazing but does need upgrades. Service was great. Shower was even better. Didn't care for the lack of space in the room though. But overall I'd give it an 8 out of 10
Stayed 5 nights in Mar 2025

10/10 Excellent

Thomas

Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Dated establishment but clean.
Stayed 2 nights in Mar 2025

8/10 Good

Karan

Stayed 1 night in Mar 2025

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely LOVED our stay at the Granbell Hotel! Great customer service and comfortable rooms.
Stayed 6 nights in Mar 2025

8/10 Good

Linly

Liked: Cleanliness, staff & service, property conditions & facilities
A bit hard to find for the first time on google map. The room condition is quite old. Very tiny space. Make sure to double check the room size if you are travelling more than 1 person
Stayed 4 nights in Dec 2024

10/10 Excellent

Regan

Stayed 1 night in Mar 2025

8/10 Good

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Shibuya Granbell Hotel and had a great experience overall! Pros: • Fantastic location – just a short walk from Shibuya Station, making it super convenient for exploring Tokyo. • Well-equipped – the room had everything I needed for a comfortable stay. • Friendly staff – everyone was helpful and welcoming, which made the stay even better. Cons: • Bathroom lighting – a bit dim, which made it tricky for getting ready. Overall, it’s a great choice if you’re looking for a well-located and comfortable stay in Shibuya. Would definitely stay again!
Stayed 3 nights in Mar 2025

8/10 Good

Neldie P

Stayed 1 night in Mar 2025

8/10 Good

David A

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it was worth it. Only concern was no microwave and extremely small place. Very little room to place your luggage
Stayed 6 nights in Mar 2025

10/10 Excellent

Hunyi

Traveled with partner
Liked: Cleanliness, amenities
Property is conveniently located to Shibuya train station.
Stayed 11 nights in Mar 2025

10/10 Excellent

Randal a, reseda

Liked: Cleanliness, amenities
Great location and nice staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Guy Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 6 nights in Mar 2025

6/10 Okay

Amanda

Traveled with family
Disliked: Amenities
We chose this hotel for its proximity to Shibuya station and it delivers on this point. We also researched room size and its premium twin room offers much more floor space than other hotels in the price range plus a large wardrobe so that one could unpack rather than living out of a suitcase. The downside is a scruffy reception; no public space and a really grotty carpet in the room. It’s fortunate they provide slippers as I wouldn’t walk with bare feet on that carpet
Stayed 3 nights in Mar 2025

6/10 Okay

Olivia, largo

Liked: Cleanliness, staff & service, amenities
Good stay. The room could definately benefit from some renovations - nothing too wrong with it but there was paint chipping and some other little things i noticed. Location was good, just a 5 minute walk from shibuya station and shibuya scramble. Plenty of food options around, including a 7-11 lol. I would say this is in the more low-key 'local' part of shibuya. The staff were very kind and friendly. I enjoyed my time at this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly situated for people who are touring Shibuya or even Tokyo as whole. It’s close to shopping, tourist spots, dining, and public transportation.
Stayed 3 nights in Mar 2025

6/10 Okay

Ann

Traveled with family
Liked: Staff & service, amenities
It's an amazing location but rooms are dated
Stayed 5 nights in Feb 2025

10/10 Excellent

Simran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025