See all properties

Shibuya Excel Hotel Tokyu

4.0 star property

Choose dates to view prices

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
Reception
2 restaurants, breakfast served
2 restaurants, breakfast served
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Shibuya Crossing
    ‪3 min walk‬
  • National Stadium
    ‪4 min drive‬
  • Tokyo Tower
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin, Non-Smoking, 13 - 19F

  • 413 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Semi Double Room Non-Smoking, 13 - 19F

8.8 out of 10
Excellent
(38 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View - Non-Smoking

8.0 out of 10
Very good
(12 reviews)
  • 236.8 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Quad Room Non-Smoking, 7 - 12F

8.4 out of 10
Very good
(5 reviews)
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Triple Room Non-Smoking, 7 - 12F

9.2 out of 10
Wonderful
(5 reviews)
  • 366 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Double Room - Non-Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 221 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room, 1 Bedroom

8.4 out of 10
Very good
(24 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Non-Smoking, 7 - 12F

9.6 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Room amenity

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(14 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(18 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Non-Smoking, 7 - 12F

8.6 out of 10
Excellent
(17 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premier Double Non-Smoking, 14 - 19F

9.2 out of 10
Wonderful
(9 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | View from room

View Twin Non-Smoking, 13 - 19F

8.6 out of 10
Excellent
(28 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Excel Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Fourth Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Fourth Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Premiere Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Premiere Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Semi Double Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Semi Double Room with Park View

  • Sleeps 2
  • 1 Double Bed

View all photos for Excel Semi Double Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Semi Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room With City View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room With City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Single - Non-Smoking

  • Sleeps 2

Superior Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard 4Beds - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

View all photos for Superior Corner Twin Room with Park View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Corner Twin Room with Park View

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby

SHIBUYA STREAM HOTEL

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, (1000)
The price is $556
per night
$612 total
includes taxes & fees
Mar 26 - Mar 27
SHIBUYA STREAM HOTEL

About this property

Shibuya Excel Hotel Tokyu

4-star hotel in Shibuya
This smoke-free hotel features 2 restaurants, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
Shibuya Excel Hotel Tokyu offers 408 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 108 square feet (10 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers a vending machine, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Shibuya Excel Hotel Tokyu is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Shibuya Excel Hotel Tokyu has 2 restaurants serving breakfast only.
Room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1056 out of 1524 reviews
Rating 8 - Good. 335 out of 1524 reviews
Rating 6 - Okay. 76 out of 1524 reviews
Rating 4 - Poor. 35 out of 1524 reviews
Rating 2 - Terrible. 22 out of 1524 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

salman, Jabriya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in shibuya tokyo
Stayed 1 night in Dec 2024

10/10 Excellent

Ralph, Mililani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is right with over a transportation center. Breakfast is buffet which is pricey but convenient and has a fabulous view of the city. Most of staff have a working knowledge of english as well as other languages.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff. The rooms are older and the bathrooms are are in serious need of upgrading, but the rooms are clean and comfortable.
Stayed 5 nights in Nov 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again. Super convenient, rooms were a good size, and it was very clean.
Stayed 5 nights in Dec 2024

10/10 Excellent

Pat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service!
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, ready to walk around, and see everything you want.
Stayed 3 nights in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Dec 2024

8/10 Good

Saquib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hashiba was a trainee that was excellent and she was a professional. This lady was very courteous and polite.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second time staying at the hotel. Superb location and a view of the famed Shibuya Crossing!
Stayed 7 nights in Nov 2024

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views of the area. Found the room and amenities a bit dated but adequate. Check in and staff were excellent and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Sabari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Admittedly a little barebones/simplistic for the price, but the price is what you pay for the amazing location in the heart of Shibuya. We even had a narrow view of the crossing from our room which wasn't expected/advertised in the room detail at all which was a pleasant surprise. It was pretty difficult navigating to the elevator initially but once we found it on both the 1st & 3rd levels we had no problems going forward - the 1st floor one especially is really tucked away but very handy!
Stayed 5 nights in Nov 2024

10/10 Excellent

BILL

Liked: Staff & service, property conditions & facilities, room comfort
Royal housekeeping services!
We were thrilled with the room services from housekeeping who saw to every detail of our comfort…
Stayed 5 nights in Nov 2024

8/10 Good

THUY

Stayed 3 nights in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for everything..
Stayed 3 nights in Nov 2024

10/10 Excellent

Xiomara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of everything. Awesome location! Right on Shibuya Scramble crossing. Lots of places where to eat and have fun.
Stayed 5 nights in Nov 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and just an escalator/elevator ride down to Hachiko Statue and the Shibuya station. Very close and walkable to all of the food, shops and subway, literally a 1 minute walk from everything. Highly recommend for those who have never stayed in Tokyo before, it’s a good place to start your stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Christine

Stayed 5 nights in Nov 2024

8/10 Good

Jasmin

Stayed 1 night in Nov 2024

8/10 Good

Kristy

Stayed 5 nights in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Loida, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right to the heart of the action.
Stayed 6 nights in Aug 2024

8/10 Good

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location being right at shibuya station, very convenient to walk anywhere or catch a train. Rooms are nice, very big bed, great views from the room as well. Bathroom is dated and the tv was small.
Stayed 2 nights in Nov 2024