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Sheraton Grande Tokyo Bay Hotel

4.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sheraton Grande Tokyo Bay Hotel

Exterior
Indoor pool, seasonal outdoor pool, sun loungers
Exterior
Premium Room, 1 Double Bed | Premium bedding, down comforters, pillowtop beds, in-room safe
Resort view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet friendly
  • Room service
  • Gym

Explore the area

Map
1-9 Maihama, Urayasu, Chiba-ken, 279-0031
  • Tokyo Disney Resort®
    ‪2 min walk‬
  • Tokyo Disneyland®
    ‪17 min walk‬
  • Ikspiari
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Room, Multiple Beds

Room, Multiple Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds

  • 431 sq ft
  • Sleeps 6
  • 6 Twin Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 409 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Room, Multiple Beds, Balcony

Grand Room, Multiple Beds, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Grand Room, Multiple Beds, Balcony

  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds

  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Grand Room, 2 Double Beds, Balcony

Grand Room, 2 Double Beds, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Grand Room, 2 Double Beds, Balcony

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, Multiple Beds, Balcony

  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Balcony

Room, 2 Double Beds, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Balcony

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Dog Friendly)

Room, 2 Double Beds (Dog Friendly) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Dog Friendly)

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 Double Bed, Balcony

Lobby

Club Suite, 1 Double Bed, Balcony

  • 775 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Suite, 2 Double Beds, Balcony

Club Suite, 2 Double Beds, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Club Suite, 2 Double Beds, Balcony

  • 775 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 Double Bed

  • 603 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Room, 3 Twin Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 3 Twin Beds

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 2 Double Beds

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, Multiple Beds

  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 3 Twin Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 3 Twin Beds

  • 409 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Grand Room, 3 Twin Beds, Balcony

Grand Room, 3 Twin Beds, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Grand Room, 3 Twin Beds, Balcony

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds

  • 409 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 3 Twin Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 3 Twin Beds

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 3 Twin Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 3 Twin Beds, Balcony

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 3 Twin Beds, Balcony

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 3 Twin Beds (Dog Friendly)

Room, 3 Twin Beds (Dog Friendly) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 3 Twin Beds (Dog Friendly)

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Balcony

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite, 2 Double Beds

Executive Suite, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Suite, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

Hilton Tokyo Bay

Pool
Hot Tub
Spa
Free WiFi
4.4 out of 5, Excellent, (1660)
The price is $215
per night
$267 total
includes taxes & fees
Feb 14 - Feb 15
Hilton Tokyo Bay

About this property

Sheraton Grande Tokyo Bay Hotel

4.5-star hotel in Maihama
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and 3 coffee shops/cafes are onsite. Change of bedsheets is available on request.
Sheraton Grande Tokyo Bay Hotel offers 1016 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.
In addition to a full-service spa, Sheraton Grande Tokyo Bay Hotel features an indoor pool and a sauna. Dining is available at the restaurant and guests can grab coffee at one of the 3 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, 14 meeting rooms, and limo/town car service. Event facilities measuring 17567 square feet (1632 square meters) include conference space. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a 24-hour fitness center. A train station pick-up service and a train station drop-off service are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sheraton Grande Tokyo Bay Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Grand Café - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Teppanyaki Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Galleria Café - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Toastina - This coffee shop serves light fare only. Open daily.
Asuka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Limo/town car service
  • Self parking on site (JPY 3,100 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,000 per person
  • 3 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Asuka
  • Galleria Café
  • Grand Café
  • Teppanyaki Restaurant
  • Toastina

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Games
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 17,567 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Grab bar in bathtub (28 inches high)
  • Grab bar near toilet (27 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Check-in and luggage storage are available at the service counter on the 1st floor at Tokyo Disney Resort Welcome Center, located next to JR Maihama Station, open 8 AM-3 PM.
A scheduled power outage will take place on February 26 from midnight to 5 AM. All facilities that use power, including air conditioning and hot water will not be available during this time. The room service and Grand Cafe Bar will close at 11 PM on February 25, 2025.
A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.
Access to this property's seasonal pool is available by reservation only. For more information, please contact the property.

Renovations and closures

The following facilities or services will be unavailable from February 12 2025 to February 14 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 8000 per pet, per night, plus a deposit of JPY 8000 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Airport shuttle fee: JPY 30000 per person (roundtrip)
  • Self parking fee: JPY 3100 per day
  • Pet deposit: JPY 8000 per night
  • Pet fee: JPY 8000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for use of the outdoor garden pool (open during summer).

We should mention

The seasonal pool will be open from July to September
Pool access available from 9:00 AM to 8:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Sheraton Grande
Sheraton Grande Bay
Sheraton Grande Tokyo
Sheraton Grande Tokyo Bay Htl
Sheraton Grande Tokyo Bay Htl Hotel
Sheraton Grande Tokyo Bay Htl Hotel Urayasu
Sheraton Grande Tokyo Bay Htl Urayasu
Sheraton Tokyo Bay
Sheraton Tokyo Bay Grande
Sheraton Tokyo Grande
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel
Sheraton Grande Tokyo Bay Urayasu
Sheraton Grande Tokyo Bay
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Sheraton Grande Tokyo Bay
Sheraton Grande Tokyo Bay Hotel Hotel
Sheraton Grande Tokyo Bay Hotel Urayasu
Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

Sheraton Grande Tokyo Bay Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 932 out of 1696 reviews" "
Rating 8 - Good. 436 out of 1696 reviews" "
Rating 6 - Okay. 182 out of 1696 reviews" "
Rating 4 - Poor. 87 out of 1696 reviews" "
Rating 2 - Terrible. 59 out of 1696 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, friendly staff and amazing stay
We stayed here to be close to Tokyo Disney and Disney Sea on our trip vs. taking train from Tokyo. We stayed on the 8th floor facing the direction of Hotel Okura and Toy Story Hotel. The hotel staff was supportive, friendly and patient. Though we were early for our check-in, we are able to place our bags at the bell desk. And prior to arriving here we had our luggages delivered from our previous hotel to here. Stepping out briefly so that our room is ready by 3pm, we were surprised to see that our bags we checked in earlier at the belldesk, as well as our transported luggages were already in our rooms. Our room was spacious with well stocked amenities. It had a great large bathroom as well as a spacious bedroom area. The facility itself is wide and spacious - cafe by the lobby, convenience store close to the gift shops and other activities that families can take part in. After staying in a few business hotels, this stay was a refreshing relief as it is huge and comfortable. At the end of our stay the bellhop was able to summon a taxi for us to take us to Haneda airport. The hotel has a line of taxis up front so that's reassuring that we can go travel outside of Maihama with minimal transport issues We plan to stay again at this hotel in our upcoming trip.
Stayed 3 nights in Oct 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
There are few options for dinning and they omly open at certain times. Also kind of pricey. The view is nice facing the ocean. Our floor had a musty smell. The in room amemeties were really nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Darryl

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Close to Disney which is what we needed. Plus there was free bus transportation to Disney which was nice. The hotel room was clean and cozy. But the AC was not strong at all. They have an onsen which is amazing after a long day at Disney. Food options in the hotel were great as well. Plus there were Disney gift stores in the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Ila

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Disney parks.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for visiting the parks. Spacious rooms, especially for Japan.
Stayed 4 nights in Oct 2024

10/10 Excellent

Drew

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Oct 2024

8/10 Good

Lukas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay for disney parks, no convenience store like the hilton has, hotel food very expensive, the video game arcade is fantastic though. Hotel and rooms are dated
Stayed 3 nights in Oct 2024

10/10 Excellent

Danette

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Disney. Great shuffle service from airport.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Veronica

Stayed 7 nights in Sep 2024

10/10 Excellent

Priti

Stayed 2 nights in Sep 2024

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property right next to Disney, staff were fantastic
Stayed 5 nights in Sep 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Tokyo Disney with Husband, great location, beautiful room overlooking the Bay. Only stayed one night, but definitely would come again and stay longer.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice on paper not that exciting of a place to stay
The hotel looks great on paper. But when you stay there you’ll notice lots of issues in terms of experience. Starting with the food and bar. The roof bar / restaurant is only available for club members. Leaving you with only a choice of Starbucks-like cafe, a buffet only restaurant or another restaurant literally had 3-4 food items on the menu. So there was really no place to chill out and have a drink. The garden is largely abandoned with no drink service. The pool itself was on par with public swimming pool. Adequate but not nice. It’s too bad the hotel doesn’t treat itself like a resort. Rather it’s a hotel with lots of amenities on paper, that you can’t really use.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey, Norco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Park wing, which was excellent. The carpets in the other wing could be recreated. The room was huge. The location was great, just a short walk across the street to the Disney monorail or a shuttle bus that made the rounds every 20 minutes or so. The location was so convenient that 10 minutes after leaving the Tokyo Disneyland park we were back at our hotel. There are 2 small convenience stores, Disney gift shops and places to eat on site. A great location for a Disney vidit
Stayed 3 nights in Sep 2024

8/10 Good

Kylie, Upper Caboolture

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room
Stayed 1 night in Sep 2024

10/10 Excellent

Mizami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Great shuttle service to monorail to access Disney parks. Would stay again!
Stayed 1 night in Oct 2024

4/10 Poor

Danielle

Traveled with family
Staff were inflexible, extra payment is required to use facilities such as pool, playground, minigolf. Buffet dinner was not worth the money - scant mexican for 7500 yen per adult (didn’t include softdrinks/coffee/tea)
Stayed 1 night in Sep 2024

6/10 Okay

Bernadette

Traveled with partner
Liked: Staff & service
Hotel location is very convenient for visiting Disney. Public areas are lovely, guest bedrooms (3rd floor) are dated and need renovation. Pool area looked fabulous, disappointing that there was an extra charge and outdoor seating was fenced off. This is not ideal for guests who want a short swim or to sit outside when taking a break from the theme parks.
Stayed 2 nights in Aug 2024

10/10 Excellent

Noe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to be
Amazing, close distance to DisneyLand/Sea using the monorail. Breakfast service is amazing. Not all staff seem to speak English well.
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Hotel made sure there was a baby cot in the room. Luggage was taken care of and the room was excellent. Very close to Disney parks via the disney train line.
Stayed 3 nights in Sep 2024