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Moxy Tokyo Kinshicho

4.0 star property

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Photo gallery for Moxy Tokyo Kinshicho

Lounge
Lobby
View from property
Lobby sitting area
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
3-4-2 Kotobashi, Sumida-ku, Tokyo, Tokyo, 130-0022
  • Ryogoku Kokugikan
    ‪3 min drive‬
  • Tokyo Skytree
    ‪3 min drive‬
  • Sensoji Temple
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Twin Beds

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Moxy Tokyo Kinshicho

4-star hotel in Sumida
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space. Housekeeping is available on request.
Moxy Tokyo Kinshicho offers 205 accommodations with complimentary bottled water and slippers. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 958 square feet (89 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and multilingual staff. A total renovation of this property was completed in October 2017.

Moxy Tokyo Kinshicho is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Moxy Bar and Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24/7 Pick Ups - This delicatessen serves breakfast, lunch, and dinner. Open daily.
Noodle Station - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,300 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Pick Ups
  • Moxy Bar and Lounge
  • Noodle Station

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 958 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - October 2017
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property charges JPY 2000 per child age 7-12 when sharing a room with 2 adults.

Renovations and closures

The property will be renovating from May 1 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JPY 10000.0 per stay
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 1300 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

MOXY Tokyo Kinshicho Marriott Hotel
MOXY Kinshicho Marriott Hotel
MOXY Tokyo Kinshicho Marriott
MOXY Kinshicho Marriott

Moxy Tokyo Kinshicho Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 65 out of 127 reviews
Rating 8 - Good. 47 out of 127 reviews
Rating 6 - Okay. 6 out of 127 reviews
Rating 4 - Poor. 5 out of 127 reviews
Rating 2 - Terrible. 4 out of 127 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable living in this hotel. Friendly staff and quick access to the train station. Great place to stay while exploring Tokyo.
Stayed 11 nights in Dec 2024

6/10 Okay

Kam Hung

Liked: Cleanliness, staff & service
Room is small with no chairs. Only one stool. Location is noisy at night.
Stayed 3 nights in Dec 2024

8/10 Good

Kam Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Amenities
The staff are very good at what they do. Great environment too especially the bar area which has a great vibe. I would recommend
Stayed 1 night in Nov 2024

6/10 Okay

Sameer

Stayed 3 nights in Sep 2024

10/10 Excellent

Aristeo

Liked: Cleanliness, staff & service, property conditions & facilities
It’s my 2nd time there and it’s one of my favorite places to stay at , other places that I stayed at was no good services but the the staff make the places .
Stayed 5 nights in Oct 2024

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They staff was very helpful. They called places for me to book my reservation, provide information and just great staff (morning, afternoon and evening staff)
Stayed 7 nights in Sep 2024

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is not ideal for family / people with children to room share. The bathroom has a screen which is see through, along with the Moxy Marriott channel is extremely sexual suggestive. The area is dirty around outside the hotel. And there are clubs, night drinkers, and a couple of places that are sexual cabaret very close to the hotel and is along the suggested google walking path to get to the subway. It’s heavily guarded by “bouncers” at night and generally harmless just mind your own business. Overall, great bed, laundry on site, great pillows, everything was great except - not ideal for people with children
Stayed 3 nights in Jun 2024

10/10 Excellent

D'Andre, Goodyear

Stayed 1 night in Jan 2024

10/10 Excellent

Ebony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and trendy. Great place to stay you will not have any regrets.
Stayed 6 nights in Dec 2023

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miss Yoma-san is a wonderful young woman. Please increase her salary.
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel
Stayed 1 night in Aug 2023

8/10 Good

Xin

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Jul 2023

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Mamono Tajima greeted me and checked me in upon arrival. I travel all over SE Asia and quite a bit in Japan. In my opinion, Tajima-sans customer service skills are world class. I was completely impressed at the warm welcome she gave me. International travel is not easy. It can be very hard on the body and mind. Tajima-san made sure I was completely comfortable. I would hire her in a heartbeat for any job that involves customer service - especially for western people. You should recognize her for the great employee that she is.
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful establishment in a great location! I went during COVID time, so admittedly the hotel bar itself was empty all weekend, but I get the feeling during normal times it would be a very popular, fun spot! Definitely would stay again when I go back!
Stayed 3 nights in Jul 2021

10/10 Excellent

T, Los Angeles

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tremendous atmosphere with a fun and unique environment, lighting, furniture and staff. Impressed by the "intercontinental breakfast" which outshines many hotels' offerings with a large selection and generous hours of operation. Relaxed mostly in the lounge but the room was comfortable and stylish as well.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Masako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel in a convenient location

A great hotel in a convenient location for sightseeing in Tokyo area. Good access to Natural and Haneda, too.
Stayed 2 nights in Aug 2019

8/10 Good

APM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish and fun.
Stayed 1 night in Jul 2019

10/10 Excellent

Theodore, Lahaina, HI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MOXY Tokyo Kinshicho has everything you need with friendly english speaking staff. About a 7 minute walk from JR station and Metro Station. Close to Akihabara and Tokyo Skytree with plenty of shopping centers and places to eat nearby.
Stayed 6 nights in Jun 2019

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

4/10 Poor

Farida

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not meeting international hotel standard

As the hotel is carrying an international brand of Marriott, there is a minimum requirement expected from international brand. The hotel room is comfortable, clean and no carpet, which is a plus. The service level in front office is almost none. The front office staffs are not professional enough in their job during the check in process. I have come to drop my luggage in the morning and have been told to come back around 2 pm for check in. 2 pm and the front office cannot find my reservation. Explanation unclear.i have stayed in Andaz and W hotel where the approach is similar...we can be in the bar during check in. However, they are very professional, fuss-free and they know who we are when we arrived, well prepared to greet the customers and accommodating requests from members. This was not the case with this hotel and they definitely failed to deliver the level of customer service at normal international hotel standard. Limited service, yeap no issue....even Ibis and holiday inn express have a better customer service level at international standard. Very disappointing. The location is not great, in the girls bars area in kinshicho and can be loud/rowdy at night. An embarrassment and reputational risk to the international brand of Marriott.
Stayed 1 night in Jun 2019