Keio Plaza Hotel Tokyo

4.5 star property

Choose dates to view prices

Photo gallery for Keio Plaza Hotel Tokyo

Exterior
10 restaurants, breakfast, lunch, dinner served; Fusion cuisine
View from room
40-inch flat-screen TV with satellite channels, TV, DVD player
Delicatessen

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330
  • Tokyo Metropolitan Government Building
    ‪4 min walk‬
  • Shinjuku Sumitomo Building
    ‪6 min walk‬
  • Shinjuku Gyoen National Garden
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

Plaza Superior South Wing Twin, Non Smoking, 20F above

  • City view
  • 324 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking

  • City view
  • 366 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

Deluxe Select Twin Connecting Room, Non Smoking

  • City view
  • 764 sq ft
  • Sleeps 8
  • 4 Large Twin Beds

Deluxe Select Twin, Non Smoking

  • City view
  • 382 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Standard Twin, Non Smoking

  • City view
  • 253 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

  • City view
  • 363 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Non Smoking

  • City view
  • 253 sq ft
  • Sleeps 3
  • 1 Double Bed

Luxury Deluxe Twin, Non Smoking (Universal Design)

  • City view
  • 506 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin, Non Smoking (Universal Design)

  • City view
  • 382 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Junior Suite Twin, Non Smoking (Universal Design)

  • City view
  • 725.4 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Superior South Wing King, Non Smoking

  • City view
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed

Pure Wellness Room - Twin Room - Non Smoking

  • City view
  • 382 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Deluxe Twin Room, Non Smoking (Main Tower)

  • City view
  • 382 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Standard Plus Double, Non Smoking

  • City view
  • 253 sq ft
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

  • City view
  • 376.7 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

  • City view
  • 382 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Luxe Double, Non Smoking

  • City view
  • 324 sq ft
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

  • City view
  • 764 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Superior Plus Twin, Non Smoking

  • City view
  • 363 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

  • City view
  • 441 sq ft
  • Sleeps 8
  • 3 Large Twin Beds

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

  • City view
  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Plus Twin, Non Smoking

  • City view
  • 382 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Plus Double, Non Smoking

  • City view
  • 382 sq ft
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Twin, Non Smoking

  • City view
  • 324 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

  • City view
  • 382 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Plus Twin Room (Triple)

  • City view
  • 382 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Plaza Luxe King, Non Smoking

  • City view
  • 432 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Plus - Twin Room

  • City view
  • 253 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Luxury Family Room, Non-Smoking

  • City view
  • 498 sq ft
  • Sleeps 9
  • 5 Large Twin Beds

Plaza Deluxe South Wing Twin (Non-Smoking)

  • City view
  • 432 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Deluxe South King (Non-Smoking)

  • City view
  • 432 sq ft
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Double, Non Smoking

  • City view
  • 324 sq ft
  • Sleeps 3
  • 1 Double Bed

South Tower Plaza Superior Queen Room

  • Sleeps 2

Main Tower Premier Grand Suite

  • Sleeps 2

Standard Single Room

  • Sleeps 1

South Tower Plaza Deluxe King Room

  • Sleeps 2

Main Tower Junior Suite Twin (Universal Design)

  • Sleeps 2

Main Tower Standard Room

  • Sleeps 2

South Tower Plaza Deluxe Twin Room

  • Sleeps 3

South Tower Plaza Superior Twin Room Non-smoking

  • Sleeps 2

Main Tower Standard Double Room

  • Sleeps 2

Main Tower Superior Plus Twin Room

  • Sleeps 3

Main Tower Plaza Deluxe Twin Room Smoking

  • Sleeps 2

Main Tower Superior Twin Room Smoking

  • Sleeps 3

Deluxe Select Twin

  • Sleeps 2

South Tower Plaza Deluxe Room

  • Sleeps 2

South Tower Plaza Superior Room

  • Sleeps 2

Main Tower Premier Grand Twin Suite

  • Sleeps 2

South Tower Luxe King Room

  • Sleeps 2

Main Tower Standard Twin Room Smoking

  • Sleeps 2

Main Tower Luxury Family Room

  • Sleeps 5

Main Tower Luxury Deluxe Twin (Universal Design)

  • Sleeps 2

Main Tower Premier Grand King Suite

  • Sleeps 2

Main Tower Club Room Premier Grand wide King Room

  • Sleeps 2

Main Tower Standard Plus Double Room

  • Sleeps 2

Main Tower Plaza Superior Twin Room Non smoking

  • Sleeps 3

South Tower Plaza Luxe Twin Room

  • Sleeps 3

Main Tower Plaza Deluxe Twin Room Non smoking

  • Sleeps 2

Main Tower Standard Double Room Smoking

  • Sleeps 2

Main Tower Club Room Premier Grand King Room

  • Sleeps 2

South Tower Plaza Luxe Queen Room

  • Sleeps 2

Main Tower Club Room Premier Grand Twin Room

  • Sleeps 2

Main Tower Superior Twin Room

  • Sleeps 3

Main Tower Deluxe Twin (Universal Design)

  • Sleeps 2

Main Tower Deluxe Plus Queen Room

  • Sleeps 2

Main Tower Club Room Premier Grand Two Queen Room

  • Sleeps 4

Main Tower Standard Twin Room Non smoking

  • Sleeps 2

Main Tower Standard Twin Room

  • Sleeps 2

Plaza Superior South Twin 20F above(Non-smoking)

  • Sleeps 3

South Tower Plaza Luxe Corner Room

  • Sleeps 2

Main Tower Standard Double Room Non smoking

  • Sleeps 2

South Tower Plaza Superior King Room

  • Sleeps 3

South Tower Plaza Superior Twin Room With Extra Bed

  • Sleeps 3

Main Tower Deluxe Plus Twin Room

  • Sleeps 2

Main Tower Plaza Superior Twin Room Smoking

  • Sleeps 3

Main Tower Superior Twin Room Non smoking

  • Sleeps 3

Deluxe Select Twin Connecting Room

  • Sleeps 4

Main Tower Plaza Deluxe Twin Room

  • Sleeps 2

South Tower Plaza Deluxe Triple Room

  • Sleeps 3

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About this property

Keio Plaza Hotel Tokyo

4.5-star hotel in Shinjuku
Along with 10 restaurants, this hotel has 5 bars/lounges and a fitness center. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, 3 coffee shops/cafes, self parking, and a meeting room are onsite. Private bathrooms are not ensuite.
Keio Plaza Hotel Tokyo offers 1452 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 10 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 5 bars/lounges. Business-related amenities at this 4.5-star property consist of a meeting room and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, a vending machine, and multilingual staff. For a surcharge, an airport shuttle at scheduled times is offered to guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. A total renovation of this property was completed in March 2020.

Keio Plaza Hotel Tokyo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
スーパーブッフェ グラスコート - This buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
オールデイダイニング樹林 - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Reservations are required. Open select days.
鉄板焼 やまなみ - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
和食 かがり - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
寿司 久兵衛 - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 5:30 PM at scheduled times
  • Free theme park shuttle
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,500 for adults and JPY 3,500 for children
  • 10 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges

Restaurants on site

  • オールデイダイニング樹林
  • スーパーブッフェ グラスコート
  • 和食 かがり
  • 寿司 久兵衛
  • 鉄板焼 やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Gym
  • Shopping

Family friendly

  • Baby toys
  • DVD player
  • Free theme park shuttle
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 47 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - March 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels
  • DVD player

Food and drink

  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 25000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 3500 for children
  • Airport shuttle fee: JPY 1250 per person (one-way)
  • Airport shuttle fee per child: JPY 630 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 25000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Keio Plaza Hotel Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1507 out of 2260 reviews
Rating 8 - Good. 501 out of 2260 reviews
Rating 6 - Okay. 145 out of 2260 reviews
Rating 4 - Poor. 68 out of 2260 reviews
Rating 2 - Terrible. 39 out of 2260 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sheila

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining should offer breakfast menu choices. Sofas should be added in the lobby area.
Stayed 6 nights in Jan 2025

10/10 Excellent

MinEr

Stayed 1 night in Jan 2025

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Keio Plaza was fantastic and we would definitely recommend this hotel! The restaurants and lounges were lovely. Most importantly the hotel staff were absolutely excellent and really made our stay memorable and enjoyable. Thank you!
Stayed 6 nights in Jan 2025

10/10 Excellent

James, NSW

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great location - had a great time in Japan
Stayed 4 nights in Jan 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were perfect, excellent service and great restaurants in and around the hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Huan Sue, Scarsdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a huge hotel with its own shops. But the busy area is within few minutes walking distance. The best part is the airport limousine bus drop you off at the front door.
Stayed 2 nights in Jan 2025

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Dennis

Stayed 8 nights in Jan 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keio Plaza was a great place to stay to explore Tokyo. The rooms were large and clean, the breakfast buffet had a really nice selection of Japanese and non-Japanese options, and the location was super convenient to get to Shinjuku station. There are also a lot of good restaurants close to the hotel, and even a 7-eleven on the ground floor.
Stayed 8 nights in Dec 2024

10/10 Excellent

Ana Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in Jan 2025

8/10 Good

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a 5 star property with excellent staff and service, with one major exception that loses a full star -- terrible wifi. The wifi itself is not a proper mesh network and has you rejoining each time you touch a new access point. That's a minor annoyance, the bigger problem is that the internet performance is highly unreliable. It goes from fast to painfully slow. This happened to my colleague and myself and across multiple devices and multiple days, so it was not an anomaly. Such an excellent property in so many other aspects (great lounge, good food options, superb location), but wifi is such a fundamental requirement that this needs to be considered.
Stayed 6 nights in Jan 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location! Only a short walk to Shinjuku station. There’s a 7/11 inside the hotel so it was easy to get snacks at midnight. The staff was also attentive and welcoming. Would definitely return!
Stayed 3 nights in Jan 2025

10/10 Excellent

JENNY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good & rooms are clean. Breakfast buffet spread is good too. We enjoyed our stay & will be back again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location because the immediate few blocks were fairly quiet but you were a 7 minute walk to the center of Shinjuku, the train station, shopping, nightlife, etc. Only "oddity", and I suspect this is true across most Japan hotels, was there were no "common areas" to congregate. So nowhere to go in the lobby areas and have a coffee, a snack or do some work. No tables or chairs. But overall, was very happy with the hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Piyakarn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! Staff are sooo polite! Room was specious! Breakfast buffet is spacious
Stayed 3 nights in Jan 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The beds are like sleeping on a hard board. The pillows are lifeless and do nothing for support or comfort. For the amount of money you pay for the room, you would expect a way better quality bed and pillows for a good nights sleep.
Stayed 5 nights in Jan 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Ma Corazon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Jan 2025

10/10 Excellent

Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuffs working there really helpful, would like to stay there again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Joshua

Stayed 6 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in a great location . Very large hotel , has its own shops and 7/11. Can see Mount Fuji on a clear day from the laundry room on level 18! Great gym
Stayed 5 nights in Jan 2025