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ICI HOTEL Ueno Shin Okachimachi

3.5 star property

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Photo gallery for ICI HOTEL Ueno Shin Okachimachi

Reception
Hallway
Breakfast served
In-room safe, desk, iron/ironing board, free WiFi
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
4-23, Taito, Taito-ku, Tokyo, Tokyo, 110-0016
  • Ueno Park
    ‪13 min walk‬
  • Sensoji Temple
    ‪3 min drive‬
  • Tokyo Skytree
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Single Room, Non Smoking

  • 149 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

  • City view
  • 149 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

  • 191 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking

  • 198 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room Nonsmoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room Nonsmoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Tosei Hotel Cocone Ueno Okachimachi

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
4.5 out of 5, Wonderful, (884)
The price is $178
per night
$196 total
May 15 - May 16
Tosei Hotel Cocone Ueno Okachimachi

About this property

ICI HOTEL Ueno Shin Okachimachi

3.5-star hotel in Taito
Along with a restaurant, this smoke-free hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, laundry facilities, a front-desk safe, and a vending machine are onsite. Change of towels is available on request.
ICI HOTEL Ueno Shin Okachimachi offers 108 air-conditioned accommodations with safes and slippers. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, laundry facilities, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

ICI HOTEL Ueno Shin Okachimachi is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
レストラン - This buffet restaurant serves breakfast only.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 3,000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • レストラン

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 0-12, and can be requested onsite for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ICI HOTEL Ueno Shin Okachimachi RELIEF Tokyo
ICI HOTEL Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi RELIEF Tokyo
ICI Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi REL
Ici Ueno Shin Okachimachi
ICI HOTEL Ueno Shin Okachimachi Hotel
ICI HOTEL Ueno Shin Okachimachi Tokyo
ICI HOTEL Ueno Shin Okachimachi by RELIEF
ICI HOTEL Ueno Shin Okachimachi Hotel Tokyo

ICI HOTEL Ueno Shin Okachimachi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 1000 reviews
Rating 8 - Good. 325 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sebastian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the underground. Nice breakfast. Rooms nice. Staff good. Safe area. Near to supermarket. Free wifi
Stayed 4 nights in Jan 2025

10/10 Excellent

Koji

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes would recommend

It always amazes when they can stick bigger beds into the same space.?. Other than that the service was excellent and very helpful. The manager even walked us to a local food place that he recommended and it was very good.
Stayed 4 nights in Jan 2025

10/10 Excellent

Melissa

Stayed 5 nights in Jan 2025

10/10 Excellent

ONUR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the money

Very friendly and polite staff, very clean room, good area especially to visit Akhiabara, Asakusa and Ginza regions.
Stayed 4 nights in Jan 2025

8/10 Good

Chehung

Stayed 1 night in Jan 2025

8/10 Good

WeiYu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean. The room size was small and without closet. If you have big luggage it won’t fit. It’s close to subway and convenient to visitors.
Stayed 4 nights in Jan 2025

10/10 Excellent

Anabel

Stayed 6 nights in Jan 2025

10/10 Excellent

Drew

Stayed 2 nights in Dec 2024

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, the staff are courteous and the location is safe and convenient. We will definitely come back. Thank you.
Stayed 4 nights in Jan 2025

6/10 Okay

Tevin, Folsom

Liked: Cleanliness, staff & service, property conditions & facilities
The Bed and pillows are just to hard on the next and back
Stayed 12 nights in Dec 2024

8/10 Good

Sum Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort stay

The room is clean and tidy. Location is not crowded but a bit far from main train station e.g. Ueno. (15mins walk) get convenient store nearby. The staffs are polite with smile and helpful
Stayed 7 nights in Dec 2024

10/10 Excellent

Larysa, Reading

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed our stay in this cosy hotel. It is highly recommended.
Stayed 4 nights in Dec 2024

10/10 Excellent

Quy Duong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Pui Yeung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Sergio

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great service and friendly staff. Also in a good location. My only issue is with the quality of the mattress. You can feel the springs and had back pain due to that . Other than that it was fine.
Stayed 7 nights in Dec 2024

10/10 Excellent

BASHIER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Amazing stay at ICI UENO, 5 star service, only 20 minutes away from Akihabara. Definitely recommend this hotel to anyone. Would stay again!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Supasiri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2024

8/10 Good

Hung Kai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
The property is about 15 mins from ueno station. To get to most of the areas you will need to walk a little ways. Overall small room that just wasnt clean. Hair all over the bathroom large amount of dust on tv and other appliances.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean room near a station

4 night stay in clean and comfortable hotel. Despite being right next to the elevator we did not hear any noise. Towel change daily and room service available daily if you want, you just need to put the magnet on the door. The surrounding area is a quieter part of Tōkyō but still a sufficient amount of eateries and there was a Lawson, Family Mart and 7-11 on each corner. It is about 1 hour from the airport so on the day we left we caught the train from Okachimachi station (about 10-15 min walk from hotel) and dropped our bags off at Terminal 3 Haneda luggage holding service. 1200 yen for 2 bags. Well worth it so we could enjoy a full day without our bags. As a service the hotel also offers to hold your bags for free but we didn’t want to back track. Staff was very friendly. No need to bring shampoo conditioner and body wash as they have there full size if you’re not picky but I feel it was still good quality. Excellent stay overall as long as you don’t want to be in the main city hub. It’s near a station about 3 minutes away and if you can read signs you can catch the trains pretty easily. I recommend. Book early to get the larger rooms we had a queen bed but there were bigger rooms just sold out when we booked last minute.
Stayed 4 nights in Nov 2024

8/10 Good

Laurel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at ICI Hotel Ueno Shin Okachimachi. My room was the perfect size for one person, and the bed was quite comfortable. I also had a view of the Skytree, which was totally unexpected. I got to watch the sun rise next to the tower, and then would sit and eat konbini cream puffs while gazing at the lights at night. It was like the perfect introduction to Japan. The location was also excellent. Super close to many different train lines, as well as walking distance to Ameyayokocho and Senseo-ji and Nakamise-dori. The proximity meant I could visit those areas multiple times, seeing them both during daytime and night, which was awesome. The immediate area around the hotel is quieter and more residential, which I also liked. It felt very safe. And right behind the hotel is a covered market area with a nice little sushi stand—great for a snack before bed, haha. What makes this hotel really stand out is the staff. They're all super friendly, attentive, and eager to help. They always greeted me when I went out and came back. Even the cleaning staff would say good morning to me. More than anything, the staff are what made my stay so excellent. The one, single thing that could have improved my stay was if they offered a wash cloth as part of the amenities. Maybe they did in the lobby and I simply missed it? I had to buy one, which wasn't a problem, but still, that's the only negative I can think of. I would absolutely stay at this hotel again!
Stayed 8 nights in Nov 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really helpful and kind as well as professional
Stayed 7 nights in Nov 2024