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Hyatt Regency Tokyo

4.5 star property

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Photo gallery for Hyatt Regency Tokyo

Lobby lounge
Enjoy a panoramic city view from the large window, relax in the seating area with a flat-screen TV and a small table with a lamp.
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
Enjoy a panoramic city and mountain view from this stylish room, featuring a sleek table and comfortable seating area.
Front of property

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
2-7-2 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-0023
  • Shinjuku Gyoen National Garden
    ‪18 min walk‬
  • Yoyogi Park
    ‪2 min drive‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed, Park View

Studio, 1 King Bed, Park View | 1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Park View

  • 517 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Park View

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 2 Twin Beds, Park View

8.0 out of 10
Very good
(6 reviews)
  • 301 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | City view

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(15 reviews)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Park View, Corner

Studio, 1 King Bed, Park View, Corner | 1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Park View, Corner

  • 689 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Access)

Club Room, 1 King Bed (Club Access) | 1 bedroom, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Club Access)

8.4 out of 10
Very good
(6 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Regency, Suite

Regency, Suite | 1 bedroom, in-room safe, desk, laptop workspace

Regency, Suite

  • 764 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club Access)

Deluxe Room, 1 King Bed (Club Access) | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Club Access)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds (Club Access)

Club Room, 2 Twin Beds (Club Access) | 1 bedroom, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds (Club Access)

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, City View

Room, 2 Twin Beds, City View | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(25 reviews)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Atrium, Suite

Atrium, Suite | 1 bedroom, in-room safe, desk, laptop workspace

Atrium, Suite

  • 1206 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite (Ambassador)

Suite (Ambassador) | 1 bedroom, in-room safe, desk, laptop workspace

Suite (Ambassador)

  • 861 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Park View

  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Park View

Room, 2 Twin Beds, Park View | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Park View

  • 355 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 3

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About this property

Hyatt Regency Tokyo

Hotel in Shinjuku
5 restaurants, a full-service spa, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms, and a business center.
Hyatt Regency Tokyo offers 712 accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Joule Spa & Wellness has 8 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.
Hyatt Regency Tokyo features a full-service spa and a fitness center. Dining is available at one of the hotel's 5 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to a business center. This luxury hotel also offers spa services, multilingual staff, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hyatt Regency Tokyo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Caffè - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare.
Jade Garden - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
SHINJUKU NADAMAN - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
TeppanyakiGrill byNADAMAN - This restaurant serves lunch and dinner. Open daily.
SushiBarSHIMIZU byNADAMAN - This restaurant specializes in sushi and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 1,500 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,807 per person
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Caffè
  • Jade Garden
  • SHINJUKU NADAMAN
  • SushiBarSHIMIZU byNADAMAN
  • TeppanyakiGrill byNADAMAN

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional breakfast fees apply to children whose stay is included in the rate when sharing existing bedding.

Renovations and closures

The property will be renovating from June 1 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4807 per person
  • Covered self parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hyatt Regency Hotel Tokyo
Hyatt Regency Tokyo
Hyatt Tokyo
Hyatt Tokyo Regency
Regency Hyatt Tokyo
Regency Tokyo
Tokyo Hyatt
Tokyo Hyatt Regency
Tokyo Regency Hyatt
Hyatt Regency Shinjuku
Hyatt Regency Tokyo Hotel Shinjuku
Hyatt Regency Tokyo Shinjuku
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Tokyo
Hyatt Regency Tokyo Hotel Tokyo

Hyatt Regency Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1008 reviews
Rating 8 - Good. 268 out of 1008 reviews
Rating 6 - Okay. 92 out of 1008 reviews
Rating 4 - Poor. 42 out of 1008 reviews
Rating 2 - Terrible. 12 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

DANIEL, Frisco

Traveled with family
Liked: Cleanliness, amenities
The hotel is very nice. Our only issue was that we requested a room for 3 people, when we arrived the room we were assigned had only 2 twin beds and no space for an extra bed. When we went down to the reception desk to present our issue we were told that they would set up an extra bed in the room. We told them there was no space and if they were able to fit an extra bed there would be no space to maneuver inside the room. There only offer was to upgrade us to a suite and charge us $450 additional dollars for our 2 night stay. We declined. They set up the extra bed. We had to climb over the extra bed to be able to access the bathroom. We managed but it is definitely NOT what you expect from a Hyatt Regency.
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurinda

Traveled with group
Liked: Amenities
Staff were friendly and attentive, was very clean, close to station so easy to get around.
Stayed 11 nights in Apr 2025

8/10 Good

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt was great, I just wish the restaurants stayed open a little later. It was clean, the staff was great. We were able to store our bags for 3 days till we got back from Osaka.
Stayed 1 night in Apr 2025

6/10 Okay

Vijitha

The view
Stayed 4 nights in Apr 2025

8/10 Good

Leo, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a pleasant stay at the Hyatt.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Stayed 4 nights in Mar 2025

6/10 Okay

Jackie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice property, unfortunately I booked two rooms and one was not ready at the time of check in.
Stayed 1 night in Apr 2025

10/10 Excellent

Nelumka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. Staff were exceptional. We always felt taken care of from the time we stepped off curbside. I would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Velazquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

8/10 Good

Anup, Cupertino

Stayed 3 nights in Apr 2025

10/10 Excellent

Elana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Randolph

Stayed 2 nights in Apr 2025

10/10 Excellent

Maria Liza

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and accessible to transportation and park to unwind.
Stayed 3 nights in Apr 2025

8/10 Good

Kyriacos

Traveled with group
All to posh for me. And the bar closed at 10pm, not good.
Stayed 1 night in Apr 2025

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the rooms were a good size and very clean and updated. I only gave it 4 stars because the dining closed so early. Other than that I loved it.
Stayed 5 nights in Apr 2025

10/10 Excellent

IRA

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely a great stay staff was excellent!!! 1st time in Tokyo and this was great
Stayed 6 nights in Apr 2025

8/10 Good

Lily

Stayed 3 nights in Apr 2025

10/10 Excellent

Rahul

Disliked: Property conditions & facilities
NA
Stayed 3 nights in Mar 2025

10/10 Excellent

Satheeskumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Helen, Palo Alto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay, good food
Stayed 3 nights in Apr 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2025

8/10 Good

Terance, Markham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast away from exit, very small, but is clean and nice staff
Stayed 7 nights in Mar 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Jimmy

Liked: Amenities, property conditions & facilities
Stayed 5 nights in Mar 2025