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Hotel Indigo Tokyo Shibuya, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Tokyo Shibuya, an IHG Hotel

Breakfast, lunch, dinner served; alfresco dining
Breakfast, lunch, dinner served; alfresco dining
Premium Room, 1 King Bed, Corner (High Floor) | Minibar, in-room safe, blackout drapes, free WiFi
Exterior
Breakfast, lunch, dinner served; alfresco dining

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2-25-12 Dogenzaka, Shibuya-ku, Tokyo, Tokyo, 150-0043
  • Shibuya 109 Building
    1 min walk
  • Love Hotel Hill
    4 min walk
  • Shibuya Crossing
    5 min walk
  • Tokyo (HND-Haneda)
    36 min drive

Room options

View all photos for Premium Room

Room amenity

Premium Room

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Twin Premium High Floor

Minibar, in-room safe, blackout drapes, free WiFi

2 Twin Premium High Floor

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Bath)

Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 King Bed (Bath)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium High Floor

Room amenity

1 King Premium High Floor

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner | Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 King Bed, Corner

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, blackout drapes, free WiFi

Standard Room

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Scramble View)

City view

Premium Room, 1 King Bed (Scramble View)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Scramble View, High Floor)

Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 King Bed (Scramble View, High Floor)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor, Up to 3 People)

Premium Room, 1 King Bed (High Floor, Up to 3 People) | Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 King Bed (High Floor, Up to 3 People)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner (High Floor)

Premium Room, 1 King Bed, Corner (High Floor) | Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 King Bed, Corner (High Floor)

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Premium

Minibar, in-room safe, blackout drapes, free WiFi

2 Twin Premium

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (High Floor, Bath)

Room amenity

Premium Room, 2 Twin Beds (High Floor, Bath)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Up to 3 People)

Premium Room, 2 Twin Beds (Up to 3 People) | Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 2 Twin Beds (Up to 3 People)

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 Queen Standard

Minibar, in-room safe, blackout drapes, free WiFi

1 Queen Standard

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds (Bath)

Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 2 Twin Beds (Bath)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (High Floor, Bath)

Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 King Bed (High Floor, Bath)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Accessible Bathtub

Room amenity

Premium Room, 1 Queen Bed, Accessible Bathtub

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Indigo Tokyo Shibuya, an IHG Hotel

4.5-star hotel in Shibuya
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a 24-hour front desk. Change of towels is available on request.
Hotel Indigo Tokyo Shibuya, an IHG Hotel offers 272 air-conditioned accommodations with minibars and safes. LCD televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Hotel Indigo Tokyo Shibuya, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Gallery11 - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Shibrewya - Onsite café. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to 11:00 AM (JPY 3,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,520 for adults and JPY 1,760 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery11
  • Shibrewya

Things to do

  • 24-hour gym

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 1-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12430.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3520 for adults and JPY 1760 for children
  • Nearby parking fee: JPY 3000 per night (1640 ft away; open 7:00 AM to 11:00 AM)
  • Rollaway bed fee: JPY 12430.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Tokyo Shibuya, An Ihg
Hotel Indigo Tokyo Shibuya, an IHG Hotel Hotel
Hotel Indigo Tokyo Shibuya, an IHG Hotel Tokyo
Hotel Indigo Tokyo Shibuya, an IHG Hotel Hotel Tokyo

Hotel Indigo Tokyo Shibuya, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 243 out of 307 reviews" "
Rating 8 - Good. 44 out of 307 reviews" "
Rating 6 - Okay. 13 out of 307 reviews" "
Rating 4 - Poor. 4 out of 307 reviews" "
Rating 2 - Terrible. 3 out of 307 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tatyana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, friendly staff, great facilities and ovation, delicious food
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a great stay with daughter and grandson , lovely adequate sized room with view , very clean , helpful staff , great location .
Stayed 9 nights in Jul 2024

10/10 Excellent

Valerie Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were welcoming, professional and helpful.
Stayed 7 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. The staff at check in were very accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Shahreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay in Shibuya
It was all about the location that worked well for our family. Apart from that the hotel itself was amazing! They have great breakfast option which will keep you full till late evening. Especially if you are going on any tours. Rooms are super clean. The only complain we had was the bed and pillows. This is more personal may be but I have a back pain and neck pain and sleep wasn’t very comfortable for me. The staffs are amazing! They will go out of their way to get your needs met and won’t stop until you are satisfied.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

junko, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Elroy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay here again!
Stayed 1 night in Jul 2024

4/10 Poor

Sam

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Yariv

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Yoharner

Stayed 4 nights in Jul 2024

8/10 Good

Csilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Love the amenities and the room!! We even got a sleepwear!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Susie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful amenities in room. Comfortable beds and nice layout. Good coffee place inside hotel and well-situated to shopping and restaurants. Kind and helpful staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Boaz

Traveled with partner
Solid and cool. Not stuffy. Best breakfast buffet.
Stayed 1 night in Jul 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super clean but the beds are hard as a rock. You will wake up with a sore back assuming you can actually fall asleep. That’s my only complaint.
Stayed 2 nights in Jul 2024

10/10 Excellent

Livia

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in Shibuya
Stayed 4 nights in Jul 2024

10/10 Excellent

alistair

Stayed 9 nights in Jul 2024

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Hwa Mok

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is conveniently located and has been open for less than a year, so the condition is excellent. Although the rooms are on the smaller side, it is not a significant issue, as this is common in places like the UK or Japan. The staff are friendly, but their friendliness does not greatly exceed the Japanese average; it is appropriate for a 4-star hotel. Of course, this is a subjective evaluation as I haven’t interacted with all the staff. However, one point of discomfort that I feel anyone would agree on is the condition of the bed. Having spent one-third of the year abroad and spending between 30,000 and 50,000 US dollars, this was one of the worst mattresses I have ever experienced. I would not recommend this hotel to those who are sensitive to mattress quality.
Stayed 2 nights in Jul 2024

10/10 Excellent

Emily

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved out stay at Shibuya Indigo. The room had a fantastic view, lots of restaurants, shopping and fun times right at your door step. A short distance to the train station made it an easy experience. The included breakfast was delicious and full of options for all ages and ethnicities. The staff was kind, accommodating, easy, helpful and it was a terrific experience. I would certainly recommend this place to come back again and or to friends and family. Loved it
Stayed 3 nights in Jul 2024

8/10 Good

Sejin

Liked: Cleanliness
Stayed 4 nights in Jun 2024