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Hotel Indigo Tokyo Shibuya, an IHG Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Indigo Tokyo Shibuya, an IHG Hotel

Breakfast, lunch, dinner served; alfresco dining
Breakfast, lunch, dinner served; alfresco dining
Breakfast, lunch, dinner served; alfresco dining
Exterior
Premium Room, 1 King Bed, Corner | Minibar, in-room safe, blackout drapes, free WiFi

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Room service

Explore the area

Map
2-25-12 Dogenzaka, Shibuya-ku, Tokyo, Tokyo, 150-0043
  • Shibuya 109 Building
    1 min walk
  • ベトナム料理ホァングン2
    1 min walk
  • Shibuya Station
    2 min walk
  • Tokyo (HND-Haneda)
    36 min drive

Room options

View all photos for Premium Room

Room amenity

Premium Room

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Twin Premium High Floor

Room amenity

2 Twin Premium High Floor

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Separate Bath)

Room amenity

Premium Room, 1 King Bed (Separate Bath)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium High Floor

Room amenity

1 King Premium High Floor

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Room amenity

Premium Room, 1 King Bed, Corner

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, blackout drapes, free WiFi

Standard Room

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Scramble View, Separate Bath)

Room amenity

Premium Room, 1 King Bed (Scramble View, Separate Bath)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Scramble Vw, High Flr, Separate Bath)

Room amenity

Premium Room, 1 King Bed (Scramble Vw, High Flr, Separate Bath)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests)

Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests) | Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner (High Floor)

Room amenity

Premium Room, 1 King Bed, Corner (High Floor)

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Premium

Room amenity

2 Twin Premium

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (High Floor, Separate Bath)

Room amenity

Premium Room, 2 Twin Beds (High Floor, Separate Bath)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Separate Bath, Up to 3 Guests)

Room amenity

Premium Room, 2 Twin Beds (Separate Bath, Up to 3 Guests)

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 Queen Standard

Room amenity

1 Queen Standard

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds (Separate Bath)

Room amenity

Premium Room, 2 Twin Beds (Separate Bath)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (High Floor, Separate Bath)

Room amenity

Premium Room, 1 King Bed (High Floor, Separate Bath)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Accessible

Room amenity

Premium Room, 1 Queen Bed, Accessible

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Indigo Tokyo Shibuya, an IHG Hotel

4.5-star hotel in Shibuya
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a 24-hour front desk. Change of towels is available on request.
Hotel Indigo Tokyo Shibuya, an IHG Hotel offers 272 air-conditioned accommodations with minibars and safes. LCD televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Hotel Indigo Tokyo Shibuya, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Gallery11 - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Shibrewya - Onsite café. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to 11:00 AM (JPY 3,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,520 for adults and JPY 1,760 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery11
  • Shibrewya

Things to do

  • 24-hour gym

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 1-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12430.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3520 for adults and JPY 1760 for children
  • Nearby parking fee: JPY 3000 per night (1640 ft away; open 7:00 AM to 11:00 AM)
  • Rollaway bed fee: JPY 12430.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Tokyo Shibuya, An Ihg
Hotel Indigo Tokyo Shibuya, an IHG Hotel Hotel
Hotel Indigo Tokyo Shibuya, an IHG Hotel Tokyo
Hotel Indigo Tokyo Shibuya, an IHG Hotel Hotel Tokyo

Hotel Indigo Tokyo Shibuya, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 268 out of 337 reviews" "
Rating 8 - Good. 48 out of 337 reviews" "
Rating 6 - Okay. 13 out of 337 reviews" "
Rating 4 - Poor. 4 out of 337 reviews" "
Rating 2 - Terrible. 4 out of 337 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for families with kids. Close to everything with a 5min walk to shibuya crossing. The staff was exceptional so kind and very helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fanling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

william

Stayed 4 nights in Aug 2024

10/10 Excellent

Ashee

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were uncomfortable especially the pillows
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel conveniently located near Shibuya station. The staff were very helpful and the dining options are great - we really enjoyed the brunch. We appreciated this hotel’s attention to details with amenities, modern aesthetic and cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Camil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Ylber

Stayed 2 nights in Aug 2024

2/10 Terrible

Josh

Stayed 5 nights in Sep 2024

10/10 Excellent

Amrita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful My friend had an allergic reaction to an eye cream and they were very attentive and caring
Stayed 5 nights in Sep 2024

10/10 Excellent

Ashee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Rhett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff were very helpful.
Stayed 3 nights in May 2024

8/10 Good

ka lam

Liked: Cleanliness
Great location
Stayed 5 nights in Sep 2024

8/10 Good

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!!
Amazing stay. Would stay here again in a heartbeat. Perfect location , extremely clean, excellent & attentive staff . Beds were very comfortable and rooms were spacious.
Stayed 4 nights in Sep 2024

10/10 Excellent

Surit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 9 nights in Aug 2024

10/10 Excellent

Reggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Excellen service!
Stayed 6 nights in Sep 2024

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional and willing to help. This is a perfect place to stay in Shibuya
Stayed 2 nights in Sep 2024

10/10 Excellent

JON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Noelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location, clean, and friendly hotel. Wish the bed was more comfortable (hard as a rock).
Stayed 3 nights in Sep 2024

8/10 Good

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced room and dining options, limited dining options and food options.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome new hotel in the middle of Shibuya
Stayed 3 nights in Sep 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

David

Business traveler
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Lena

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Okay not great
An okay stay for the price, the hallways smelled really bad to our room for our entire duration. It smelled like rotten ramen. Could use air freshener and the comforters were not soft at all it was like sleeping in a hospital bed.
Stayed 1 night in Sep 2024