Hotel Guest1 Ueno Ekimae

3.0 star property

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Photo gallery for Hotel Guest1 Ueno Ekimae

Reception
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk
Exterior
Elevator

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Higashiueno 2-18-18, Taito-ku, Tokyo, 110-0015
  • Ueno Park
    ‪6 min walk‬
  • Tokyo Dome
    ‪4 min drive‬
  • Sensoji Temple
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

Superior Single Room, Smoking (Bed Size:1300mm)

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Economy Double Room, Smoking (Bed Size:1400mm)

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking (Bed Size:1000mm)

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Single Room, Non Smoking (Bed Size:1300mm)

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room, Non Smoking (Bed Size:1600mm)

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, Non Smoking (Bed Size:1400mm)

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Non Smoking (Bed Size:1800mm)

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel Guest1 Ueno Ekimae

3-star hotel in Taito
Along with self parking, this hotel has dry cleaning and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
Hotel Guest1 Ueno Ekimae offers 147 air-conditioned accommodations with laptop-compatible safes and slippers. Pillowtop beds feature down comforters. 40-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Hotel Guest1 Ueno Ekimae has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 3,000 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: JPY 1000
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 3000.00 per night
  • Early check-in fee: JPY 1000 (subject to availability)
  • Late check-out fee: JPY 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Guest1 Ueno Ekimae Tokyo
Guest1 Ueno Ekimae Tokyo
Guest1 Ueno Ekimae
Hotel Guest1 Ueno Ekimae Hotel
Hotel Guest1 Ueno Ekimae Tokyo
Hotel Guest1 Ueno Ekimae Hotel Tokyo

Hotel Guest1 Ueno Ekimae Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 318 out of 651 reviews
Rating 8 - Good. 263 out of 651 reviews
Rating 6 - Okay. 57 out of 651 reviews
Rating 4 - Poor. 9 out of 651 reviews
Rating 2 - Terrible. 4 out of 651 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chutamas

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and comfy hotel

Quite a convinent hotel at its location. Breakfast is gd and the room is gd enough for 1 person staying If you do not want house keeping. They offer free beverage or snacks instead. Which is quite nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

MARY

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Staff not friendly
Stayed 1 night in Nov 2024

8/10 Good

Raymond, Pearland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were all helpful! Better breakfast food selection needs to be offered. Inadequate instructions on how to use coin laundry and have to bother staff to how to use it. Good experience for me!
Stayed 2 nights in Nov 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a simple hotel very close to Ueno Station. The room is quite small as is the bathroom. However, both served their purpose. The bath water was nice and hot. Breakfast was simple but filling. The desk service was great.
Stayed 3 nights in Oct 2024

8/10 Good

Hiromi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to Ueno train station.
Stayed 1 night in Oct 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, but very small room with door located outdoors, more like a motel. The room only fit a twin bed and it was very difficult to fit my full sized suitcase (only 1) - had to keep it closed and open it on my bed. The staff were very nice and the area was safe. The room was extremely clean and the hotel gave out very nice toiletries.

8/10 Good

Laura

Traveled with family
Liked: Staff & service, property conditions & facilities
Bit of a musky odor perhaps was the carpet otherwise all good and lovely toiletries and good breakfast n beverages all employees were very nice and helpful.
Stayed 4 nights in Oct 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out process for a one night stay.
Stayed 1 night in Oct 2024

8/10 Good

Glenn

Nice quiet location but a quick walk to Ameyoko where there’s loads of restaurants and shopping. Fairly close to Ueno Station and Keisei Skyliner station but a few intersections to cross but not far by any means
Stayed 4 nights in Oct 2024

8/10 Good

katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to Ueno station and Ameyoko shopping district. VERY EASY check in, super fast and staff is excellent!
Stayed 3 nights in Oct 2024

6/10 Okay

Athanasia

Liked: Staff & service
Very quiet, good stuff. Not so clean it needs update. The walls were quite dirty and the mattress a bit destroyed from the use. Otherwise, good stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Alycia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 7 nights and really enjoyed my stay. The staff were incredibly helpful and hospitable, making check in and check out very easy. The room was to normal Japanese standard size, but very clean and with good amenities. A highlight was the included breakfast, with a different range of choices each day which were all very delicious. The hotel was a short walk to the nearest stations which was handy. I highly recommend staying here for a convenient and quiet place in Ueno.
Stayed 7 nights in Sep 2024

8/10 Good

TOHRU, Schaumburg

Liked: Cleanliness, staff & service, property conditions & facilities
nothing
Stayed 1 night in Sep 2024

10/10 Excellent

Chun Yang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
距離上野站很近又安靜的街區,過一條大馬路就是熱鬧的阿美橫丁。房價較親民,免費早餐也好吃,很適合經濟行或者第一天抵達或離開來往成田機場入住:)
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location, very close to Ueno train station, walkable to shopping mall/street, and museums. The breakfast was good. The staff was very friendly. The room was very clean.
Stayed 2 nights in Aug 2024

8/10 Good

Takahisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overall and room were clean and the staff was efficient and helpful. The only issue was that at least the floor I was on was exposed partially exposed to the outside as it was not a fully enclosed building and when returning back to the room after a while out, the room is hot because the hallway is hot as it is exposed to the outside and the AC cannot be kept on without the room key inserted into the slot inside the room.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洗濯機がまた2台増えたらいいのになぁ。 The overall experience is fantastic, the staff are able to deal with customers in any language and are really welcoming. I would say it would be better if there could be more washing machines.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, near many food places and train station! Great room comfortable bed!
Stayed 1 night in Jul 2024

6/10 Okay

MAN TIK

Stayed 2 nights in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved: 1) Location Very close to Ueno station and still in a very quiet area 2) Efficiency: Many toiletries to choose from, many services 3) Breakfast: Excellent choices, included in the fee 4) Facilities: Coin Laundry, Coffee and Tea, etc. Loved this Hotel and definitely will come back.
Stayed 8 nights in May 2024