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Hotel Gracery Shinjuku

4.0 star property

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Photo gallery for Hotel Gracery Shinjuku

Terrace/patio
Property entrance
Premium bedding, in-room safe, blackout drapes, iron/ironing board
View from room
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
1-19-1 Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-8466
  • Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Tokyo Metropolitan Government Building
    ‪14 min walk‬
  • Shinjuku Gyoen National Garden
    ‪18 min walk‬
  • Tokyo (HND-Haneda)
    ‪52 min drive‬

Room options

View all photos for Double Room with Breakfast, Non Smoking (With Lounge Access)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Double Room with Breakfast, Non Smoking (With Lounge Access)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room with Breakfast, Non Smoking (With Lounge Access)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Twin Room with Breakfast, Non Smoking (With Lounge Access)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking (with Lounge Access)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Twin Room, Non Smoking (with Lounge Access)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking (with Lounge Access)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Double Room, Non Smoking (with Lounge Access)

  • Sleeps 3
  • 1 Double Bed

View all photos for Top Floor (Godzilla Floor) Double with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Top Floor (Godzilla Floor) Double with Breakfast, Non Smoking

  • Sleeps 3
  • 1 Double Bed

View all photos for Single with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Single with Breakfast, Non Smoking

  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Triple with Breakfast, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double with Breakfast, Non Smoking

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room, Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Twin with Breakfast, Non Smoking

  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Top Floor (Godzilla Floor) Triple, Room Only, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Top Floor (Godzilla Floor) Triple, Room Only, Non Smoking

  • Sleeps 5
  • 3 Twin Beds

View all photos for Double Room, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Double Room, Non Smoking

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Top Floor (Godzilla Floor) Deluxe Twin Room, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Top Floor (Godzilla Floor) Deluxe Twin Room, Non Smoking

  • Sleeps 4
  • 2 Twin Beds

View all photos for Top Floor (Godzilla Floor) Twin Room, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Top Floor (Godzilla Floor) Twin Room, Non Smoking

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Top Floor (Godzilla Floor) Double Room, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Top Floor (Godzilla Floor) Double Room, Non Smoking

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin with Breakfast, Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Double with Breakfast, Non Smoking

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Top Floor (Godzilla Floor) Triple with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Top Floor (Godzilla Floor) Triple with Breakfast, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Single Room, Non Smoking

  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Top Floor (Godzilla Floor) Deluxe Twin with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Top Floor (Godzilla Floor) Deluxe Twin with Breakfast, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, Non Smoking

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple, Room Only, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Triple, Room Only, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Twin Room, Non Smoking

  • 248 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Top Floor (Godzilla Floor) Twin with Breakfast, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Top Floor (Godzilla Floor) Twin with Breakfast, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Gracery Shinjuku

4-star hotel in Shinjuku
Along with a bar/lounge, this hotel has a coffee shop/cafe and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area, and concierge services are onsite.
Hotel Gracery Shinjuku offers 970 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with satellite channels and pay movies. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This Tokyo hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).
ラウンジ - This bar serves light fare only.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 1,400 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • ラウンジ

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking

More

  • 1 building
  • 30 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: JPY 1400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 12 years old and younger for breakfast when sharing existing bedding.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Gracery Shinjuku
Hotel Gracery
Gracery Shinjuku
Gracery
Hotel Gracery Shinjuku Tokyo
Hotel Gracery Shinjuku Hotel
Hotel Gracery Shinjuku Tokyo
Hotel Gracery Shinjuku Hotel Tokyo

Hotel Gracery Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1812 out of 2977 reviews
Rating 8 - Good. 801 out of 2977 reviews
Rating 6 - Okay. 249 out of 2977 reviews
Rating 4 - Poor. 78 out of 2977 reviews
Rating 2 - Terrible. 37 out of 2977 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Bruce

Traveled with family
Liked: Staff & service, property conditions & facilities
The property was nice. There are multiple elevators to get to your room from the street. During certain times there is a line to use these elevators. The large Godzilla was off limits. The breakfast was a little speedy for the area. There is no place to just relax and drink a cup of coffee or eat something you don’t buy at the hotel.
Stayed 3 nights in Dec 2024

6/10 Okay

Kelvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room with trash and sewer small in shower
The room was simply dirty. Upon walking in, I found a piece of plastic wrapper and smaller trash on the carpet floor. The bathroom and shower reeked of sewer smell, beyond mildewy smell that some Japanese city hotels present with. Even my 7 year old kid said the shower smelled like rotten eggs. Also proceeded to find hair on the sink behind the hair dryer as well as on the shower floor outside of the tub. We put a tray over the shower room drain to mitigate the smell, and cancelled the second night and got a refund through Hotels.com. No luggage service at entrance (no bell boy or even carts) as lobby is on 8th floor. No luggage service up from lobby to room (I asked). For $400 a night, this hotel was really the bottom most quality from all we’ve stayed at over multiple trips (including Mitsui, Kraksa, Monday - not comparing to fancy ones). Staff also didn’t seem to care too much bc either way they get a lot of people in due to the location. Location itself was convenient, but it’s Kabukicho - so I was weary of walking around in night time w kids.
Stayed 2 nights in Dec 2024

8/10 Good

Stella

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Fun and comfortable hotel to stay in. Despite being in the center of everything, it is surprisingly quite. The only annoying thing is that you have to take two elevators to get to your room and the Gozilla head is closed indefinitely.
Stayed 4 nights in Sep 2024

8/10 Good

Ronald

Stayed 3 nights in Oct 2024

6/10 Okay

MARILYN

Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff. Great location.
Stayed 1 night in Dec 2024

8/10 Good

Stafford

Stayed 1 night in Dec 2024

10/10 Excellent

Mazen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Esther

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small but had a lot of restaurants and things to do. Best thing was the convenient stores below.
Stayed 3 nights in Dec 2024

10/10 Excellent

Socheath

Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Stayed 3 nights in Dec 2024

10/10 Excellent

soonjeong

Liked: Cleanliness, staff & service, property conditions & facilities
샤워룸이 제일 마음에 들었어요
Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Gracery Shinjuku exceeded our expectation! The hotel, staffs, ambiance have been really amazing and very clean. We'll definitely be coming back and would recommend it to others.
Stayed 7 nights in Dec 2024

6/10 Okay

Arron

Stayed 10 nights in Nov 2024

8/10 Good

Khogang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for 4 nights in room 1435. Pro: Really convenient as it’s in the heart of Shinjuku. Everything was walking distance. Con: We stayed in the double room and it was really small. We had to put the luggage rack next to the small sofa in order to open up one luggage. The room was also worn with some stain on the sofa. Overall it was a good hotel to stay but maybe for one night just to see head of Godzilla on the side of the hotel. By the way, the head of Godzilla was closed off for viewing with no reason.

10/10 Excellent

Donald E

Stayed 3 nights in Nov 2024

10/10 Excellent

Al

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience Great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Superb service
Stayed 3 nights in Dec 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, plenty of places to eat, fun places around.
Stayed 5 nights in Nov 2024

10/10 Excellent

ANGELA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location, in the hustle and bustle of Shinjuku station. It was a shame that the terrace was closed so we could not see Godzilla close up. Water was provided daily and there is a filtered water machine in the lobby. The room was clean (and small, as expected), except for a small stain on the covers. It was not clearly communicated what to do with the used towels, but we just left them in the hallway and they were picked up by the time we got back. Something that I noticed in all hotels on this trip is that the walls in the bathroom by the sink were not cleaned so there were lots of toothpaste stains/marks.

10/10 Excellent

BIN

Stayed 1 night in Nov 2024

10/10 Excellent

ALEJANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was within walking distance
Stayed 9 nights in Dec 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024