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Grand Prince Hotel Takanawa

5.0 star property

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Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board
Japanese garden
Lounge
3 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Air conditioning
  • Spa

Explore the area

Map
3-13-1 Takanawa Minato, Tokyo, Tokyo-to, 108-8612
  • Tokyo Tower
    ‪4 min drive‬
  • Tokyo Imperial Palace
    ‪6 min drive‬
  • Meiji Jingu Shrine
    ‪10 min drive‬
  • Tokyo (HND-Haneda)
    ‪12 min drive‬

Room options

View all photos for Superior Twin Room, High Floor, Non Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room, High Floor, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 263 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Suite Twin with Lounge Access, Non smoking

Club Suite Twin with Lounge Access, Non smoking | Living area | 40-inch TV with digital channels

Club Suite Twin with Lounge Access, Non smoking

  • 691 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, High Floor, Non Smoking

Superior Double Room, High Floor, Non Smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, High Floor, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 227 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Suite King with Lounge Access, Non smoking

Club Suite King with Lounge Access, Non smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Suite King with Lounge Access, Non smoking

  • 691 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non-smoking

Superior Twin Room, Non-smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room, Non-smoking

8.6 out of 10
Excellent
(19 reviews)
  • 262 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, High Floor, Non-smoking - Garden View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room, High Floor, Non-smoking - Garden View

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Corner King Room with Lounge Access, Non smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Corner King Room with Lounge Access, Non smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 294 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non-smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, Non-smoking

8.8 out of 10
Excellent
(26 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room, High Floor, Non-smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior King Room, High Floor, Non-smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 262 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Corner (Upper Floor )

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, Corner (Upper Floor )

9.4 out of 10
Exceptional
(3 reviews)
  • 294 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Corner

Superior Room, 1 King Bed, Non Smoking, Corner | Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, Corner

8.0 out of 10
Very good
(1 review)
  • 294 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Non-smoking - Garden View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe King Room, Non-smoking - Garden View

8.8 out of 10
Excellent
(16 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Garden View

Deluxe Twin Room, Non Smoking, Garden View | Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room, Non Smoking, Garden View

8.2 out of 10
Very good
(18 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Superior Double Room with Lounge Access, Non-smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Superior Double Room with Lounge Access, Non-smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room with Extra Bed, Non-smoking - Garden View

Deluxe Twin Room with Extra Bed, Non-smoking - Garden View | Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room with Extra Bed, Non-smoking - Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior King Room, Non-smoking

Superior King Room, Non-smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior King Room, Non-smoking

8.2 out of 10
Very good
(23 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe King Room with Lounge Access, Non-smoking - Garden View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Deluxe King Room with Lounge Access, Non-smoking - Garden View

7.4 out of 10
Good
(6 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Superior Twin Room with Lounge Access, Non-smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Superior Twin Room with Lounge Access, Non-smoking

8.0 out of 10
Very good
(2 reviews)
  • 262 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Twin Room with Lounge Access, Non-smoking - Garden View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Deluxe Twin Room with Lounge Access, Non-smoking - Garden View

  • 346 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Superior King Room with Lounge Access, Non-smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Superior King Room with Lounge Access, Non-smoking

8.0 out of 10
Very good
(1 review)
  • 263 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room, High Floor, Non-smoking - Garden View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe King Room, High Floor, Non-smoking - Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • 346 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Grand Suite Twin with Lounge Access, Non smoking

Club Grand Suite Twin with Lounge Access, Non smoking | Living area | 40-inch TV with digital channels

Club Grand Suite Twin with Lounge Access, Non smoking

  • 1321 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Junior Suite King Room with Lounge Access, Non-smoking

Club Junior Suite King Room with Lounge Access, Non-smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Junior Suite King Room with Lounge Access, Non-smoking

8.0 out of 10
Very good
(1 review)
  • 436 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

  • 510 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Princess Suite Twin Room with Lounge Access, Non smoking

Club Princess Suite Twin Room with Lounge Access, Non smoking | Living area | 40-inch TV with digital channels

Club Princess Suite Twin Room with Lounge Access, Non smoking

  • 1102 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Prince Suite King Room with Lounge Access, Non smoking

Club Prince Suite King Room with Lounge Access, Non smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Club Prince Suite King Room with Lounge Access, Non smoking

  • 1102 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Grand Prince Hotel Shin Takanawa

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1314)
$185 nightly
The price was $265
The price is $185 total
All taxes and fees included in total
Grand Prince Hotel Shin Takanawa

About this property

Grand Prince Hotel Takanawa

5-star hotel in Minato
Along with 3 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, spa services, and conference space.
Grand Prince Hotel Takanawa offers 372 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Televisions come with digital channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 12 years old are not allowed in the hot tub without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 25801 square feet (2397 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, spa services, and multilingual staff. Concierge services and wedding services can be provided. Onsite parking is available (surcharge), along with a car charging station.

Grand Prince Hotel Takanawa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Le Trianon - This restaurant specializes in French cuisine and serves lunch and dinner.
Grand Cafe PATIO - This buffet restaurant serves breakfast only. Open daily.
Wakatake - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Lounge KOMYO - This café serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: JPY 5,085 for adults and JPY 2,825 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grand Cafe PATIO
  • Le Trianon
  • Lounge KOMYO
  • Wakatake

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 25,801 square feet of conference space

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to July 17:
  • Swimming pool
The property will be renovating from June 30 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Parking area
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5085 for adults and JPY 2825 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 8000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with tattoos are not able to use the onsite public bathing facilities and pool.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the hot tub without adult supervision
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hotel Takanawa
Grand Prince Hotel Takanawa
Grand Prince Hotel Takanawa Tokyo
Grand Prince Takanawa
Grand Prince Takanawa Hotel
Grand Prince Takanawa Tokyo
Prince Hotel Takanawa
Prince Takanawa Hotel
Takanawa
Takanawa Prince
Grand Prince Hotel New Takanawa Tokyo, Japan
Grand Prince Hotel Takanawa Tokyo, Japan
Grand Prince Takanawa Tokyo
Grand Prince Hotel Takanawa Hotel
Grand Prince Hotel Takanawa Tokyo
Grand Prince Hotel Takanawa Hotel Tokyo

Grand Prince Hotel Takanawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1007 reviews
Rating 8 - Good. 239 out of 1007 reviews
Rating 6 - Okay. 74 out of 1007 reviews
Rating 4 - Poor. 37 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean 👌.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with incredibly beautiful garden. Restaurant and conve ience store in building, and very spacious and comfortable room!
Stayed 2 nights in Mar 2025

6/10 Okay

Sandeep

Stayed 7 nights in Mar 2025

8/10 Good

Joseph

Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden is absolutely gorgeous and a wonderful perk seeing as I was visiting for Sakura season. I enjoyed the old school feel of this hotel, though some might want "newer" fixtures etc. Very tall people note that the ceiling height in my bathroom (and some other areas) seemed to be about 6'6 or so...
Stayed 2 nights in Mar 2025

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The benefit was a sauna….. no clothes, no tattoos……not my cup of tea
Stayed 4 nights in Mar 2025

10/10 Excellent

Erika, Winchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had the garden view and it was amazing! We got lucky that we were there during cherry blossoms season and we had the amazing opportunity to see all the tress blossoms. It was amazing
Stayed 7 nights in Mar 2025

10/10 Excellent

Bing

Stayed 1 night in Mar 2025

10/10 Excellent

RAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, just 12min walk to train station
Stayed 4 nights in Mar 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but no air in our room

The hotel was very nice but we have a few hiccups and disappointments. Because there was a complex of hotels with the same name we showed up to the wrong Hotel at first but were directed to correct hotel. Although our room was not ready we were able to leave our luggage with bell services until check-in. Our room was nice but there was no air in any rooms according to the staff. Their recommendation was to open a window. The bedding was comfortable and bath was clean. It would've been nice if the hotel offered streaming services as the only channel available in English was BBC. Shinagawa station was not far but it was down a hill which was tiring to navigate back and forth. There was a shuttle but only between their hotels and none for the station. Restaurants on property were available but not with a large variety. The room was spaciously compared to some Japanese rooms so that was a plus.
Stayed 3 nights in Mar 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were courteous but abrupt.
Stayed 1 night in Mar 2025

6/10 Okay

Ramon

Liked: Staff & service
The lobby gave us the impression this was going to be a great hotel, but when we stepped into our room, it was a different feel. Carpet and everything felt old and not clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Courtenay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gardens were absolutey breathtaking.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected this hotel since it is a Seibu Prince property; could have also selected the neighboring Sakura or Shin hotels but chose this one. Hotel garden (share with the other two) at night was very nice to walk, great light features and had two blooming cherry blossom trees - ahead of the actual season. Location also selected as the Shinagawa train stations and Takanawadai subway station were close. Staff very nice and accommodating. Room selected was spacious compared to other Japan hotel rooms we've stayed at. An added plus was the Lounge Komyo; excellent for light dining. Will book again when we return to Tokyo.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room
Stayed 1 night in Mar 2025

8/10 Good

Douglas, Heathfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel but my room was super clean with a plaster stuck to the headboard. The VIP benefits were also not that clear and other people staying on my floor were pretty loud.
Stayed 2 nights in Mar 2025

8/10 Good

Raymond, Danville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good. They were not too accommodating at check in. The gym within the Grand Takanawa only has a few machines and a couple exercise. They told me I could not use the much better gym at their associated hotel without paying extra. You can only use the sauna and whirlpool at that hotel complimentary. The room was fine with a great view of Tokyo Tower. The bathroom was very small and the desk chair was just a stool.If you have club access you can have happy hour at all three hotel club lounges and Sakura Prince has the best food and drinks. The breakfast in the Takanawa club lounge is a bit limited but adequate. The hotel has lovely Japanese gardens and pools which are seasonal, so they weren’t open during my visit.The location close to Shinagawa station is excellent for getting around Tokyo. Overall the stay was very good.
Stayed 4 nights in Mar 2025

8/10 Good

santiago

Traveled with partner
Liked: Cleanliness, staff & service
Nice garden and good location
Stayed 5 nights in Feb 2025

4/10 Poor

Lisbeth

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
First day we arrived early to the hotel, after a long flight we asked if they have early check in, they said “NO”. So we had to walk around until check in time. During our stay, the AC was off, so our room had a portable Fan that doesn’t blow cold air so the room was pretty much always hot. The GYM is not a gym as it only has 2 treadmills and no weights! After walking 20k steps daily why would anyone want to do cardio? Add some weights into that room. When asked if we can ship our luggage to the airport they said that it needs to be done 2 days in advanced which does not make any sense because when we shipped our luggage from the airport to hotel we received them same day! Also what are we supposed to wear for the next 2days without our luggage. Lastly what really was a dealbreaker was that now when we wanted to do late checkout they also said NO! Not once did we feel like our accommodations were met. Don’t recommend this hotel at all. It’s 10minute walk away from the Shinagawa train station but the hotel is located on a hill so you will be walking up and down that steep hill everyday if you use the train.
Stayed 9 nights in Feb 2025

8/10 Good

JINTANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
B beautiful Japanese garden
Stayed 1 night in Mar 2025

6/10 Okay

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Up on the top of a hill under going construction to the road so very inconvenient and no warning prior to staying Hotel itself great, big and clean, with a 7/11 on site. Just a pitt about the walk up to it
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch hotel.

Great hotel with a wonderful view from the high floor. Also received quality service from front and bell desks. Room was made up clean every day.
Stayed 5 nights in Mar 2025

8/10 Good

Ernest, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025