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APA Hotel Yamanote Otsuka Eki Tower

3.0 star property

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Photo gallery for APA Hotel Yamanote Otsuka Eki Tower

Lobby
Exterior detail
Property amenity
Terrace/patio
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
3-31-10, Minami Otsuka, Toshima, Tokyo, Tokyo, 170-0005
  • Tokyo Dome
    ‪6 min drive‬
  • Tokyo Imperial Palace
    ‪7 min drive‬
  • Ueno Park
    ‪8 min drive‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, Non Smoking, City View

Superior Room, Non Smoking, City View | Down comforters, desk, laptop workspace, blackout drapes

Superior Room, Non Smoking, City View

8.8 out of 10
Excellent
(3 reviews)
  • 118 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking, City View

Deluxe Twin Room, Non Smoking, City View | City view

Deluxe Twin Room, Non Smoking, City View

  • 256 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Room for 2 People, Non Smoking

Standard Room for 2 People, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes

Standard Room for 2 People, Non Smoking

8.4 out of 10
Very good
(37 reviews)
  • 118 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room for 1 Person, Non Smoking

Standard Room for 1 Person, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes

Standard Room for 1 Person, Non Smoking

8.6 out of 10
Excellent
(82 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

APA Hotel Yamanote Otsuka Eki Tower

3-star hotel in Toshima
A full-service spa, a restaurant, and spa services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
APA Hotel Yamanote Otsuka Eki Tower offers 613 accommodations with complimentary bottled water and slippers. Beds feature down comforters. 50-inch LCD televisions come with digital channels and first-run movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones.

Guests can indulge in a pampering treatment at the hotel's full-service spa, クレドインターナショナル. Services include massages. Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. APA Hotel Yamanote Otsuka Eki Tower features a full-service spa. This Tokyo hotel also offers spa services, a terrace, and a vending machine.

APA Hotel Yamanote Otsuka Eki Tower is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 9:30 AM.
APA Hotel Yamanote Otsuka Eki Tower has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered extended parking on site (JPY 2,500 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 9:30 AM on weekends; JPY 1,850 to 2,000 for adults and JPY 1,000 to 1,000 for children
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • First-run movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1850 to 2000 for adults, and JPY 1000 to 1000 for children
  • Covered extended parking fee: JPY 2500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Apa Yamanote Otsuka Eki Tower
APA Hotel <Yamanote Otsuka Eki Tower>
APA Hotel Yamanote Otsuka Eki Tower Hotel
APA Hotel Yamanote Otsuka Eki Tower Tokyo
APA Hotel Yamanote Otsuka Eki Tower Hotel Tokyo

APA Hotel Yamanote Otsuka Eki Tower Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1073 reviews
Rating 8 - Good. 345 out of 1073 reviews
Rating 6 - Okay. 89 out of 1073 reviews
Rating 4 - Poor. 27 out of 1073 reviews
Rating 2 - Terrible. 13 out of 1073 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worthwhile
Location is a plus, cleanliness and helpfulness of front desk staff are even bigger plusses.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aldo, BOLINGBROOK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel for everyone looking to experience the Japanese culture. The staff was incredibly polite and helpful. Cleanliness was amazing, convenience, neighborhood, everything was great. Now for the standard american or other cultures, the rooms are way too tiny and this could be a problem but you need to understand you are visiting a different country where space is premium so, before complaining please understand this is the standard for Japan. The hotel really fullfilled my expectations and beyond. Great work!
Stayed 6 nights in Nov 2024

8/10 Good

Rotessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. 5 minutes from the station. Very convenient.
Stayed 4 nights in Dec 2024

8/10 Good

Min Nay, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
The bath house was a nice feature.
Stayed 8 nights in Nov 2024

8/10 Good

Yu Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 6 nights in Nov 2024

8/10 Good

Chung Chen, South River

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrive in the winter time so they are supplying heat for the whole entire building but you cannot control for your own room. Only way to cool or not to be too dehydrated you have to open the window
Stayed 3 nights in Nov 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, but to be honest it was comically small for two people. I expected a smaller room, but this was a literal closet. Area was very nice, tons of walkable food options, safe and clean but if I return to the area I'd search for a slightly larger room.
Stayed 7 nights in Nov 2024

4/10 Poor

Yasmine

Traveled with partner
Liked: Staff & service
This was our least favorite of the 5 hotels we stayed at while in Japan. Glad it was only for 3 nights. The double bed room we had was teeny, tiny and HOT. Unfortunately, the rooms were not individually regulated and the hotel had turned on the heat despite the temperature being 20 degrees outside. And you aren't allowed to crack the windows. So hot room and no AC... :( Most of the front staff were pleasant to deal with. The plus here is the location. Lots of restaurants and convenience stores close by and a 5 min walk from the train station. We didn't use the public onsen or eat at the restaurant in the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The APA Hotel is located in the area where I wanted to be and very convenient. It was easy for me to navigate myself from the Narita Airport to the APA Hotel. I liked the easy check-in process and enjoyed breakfast. The room is just enough space for myself to sleep.
Stayed 1 night in Nov 2024

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Venus

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is convenient near the train station Yamamoto line. It was clean and quiet. I will return to to stay.
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Poor management
I booked 4 nights, but I have to check out one night earlier finally. The reason is I was woken up by noise next door at about 1:30am and another noise as well. I couldn’t sleep until 4am by making sleep tablets. I was woken up again at 7:30am by another noise as well. I almost stayed in hotel whole day due to not well sleeping and give up my trip planning. I then talked to the receptionist lady and manager lady to ask for compensation of JPY3500 and check out without staying last night. I had to change to another hotel for extra cost as I was scared woken up again and couldn’t sleep well etc. At the same time, I showed my heart operation and heart problems from Auckland hospital discharge letter. But they offer me to change room only without compensation for my sleepless and ruined my trip. They only gave me the reason that cleaners have to work very early. I told them it’s fine as long as they don’t make large noises to wake guesses up at about 1:30am-2am. I couldn’t understand how that large hotel group’s management running for the sake of guests’ benefit? Without compensation, I still checked out earlier as I did not feel secure and scared to be woken up in the middle of sleep.
Stayed 4 nights in Nov 2024

8/10 Good

Ann Wai On

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6am bath at 20th floor is good. Always crowdy in the afternoon women side
Stayed 2 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price and close to rail lines for other Tokyo destinations. Good shopping nearby.
Stayed 7 nights in Nov 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Anto

Liked: Property conditions & facilities
Disliked: Amenities
This was by far the smallest room I've stayed in (Japan internationally). Pros: 1) The onsen facilities at the top floor were nice to use. 2) The staff at the front desk were very helpful. 3) The hotel offers multiple luggage forwarding services. Cons: 1) On days that your room is not cleaned the staff leave a bag of new towels and amenities ON THE FLOOR outside your door. 2) On days they did clean it seemed like the cleaning staff had no idea what they were doing. Towels weren't arranged, the floor was not vacuumed, and fallen items were not picked up. 3) The room had stains on the shower curtain, walls and blankets. 4) Elevators were always packed and 1 of the elevators was mostly out of service 5) You could hear the noise from the hallway and elevator clearly in your room 6) the hotel is uphill from the train station
Stayed 8 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

kwai hing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything that we need even though the room is small. Highlight is the laundromat which save our time in finding one outside, but the waiting time is long in the evening.
Stayed 4 nights in Oct 2024

10/10 Excellent

Carina

Liked: Amenities
Amazing cozy room and hotel very easy to get ti and convenient. Vrty ckean snd very nice staff
Stayed 14 nights in Nov 2024

10/10 Excellent

Shaaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect stay and location!
Small but perfect. Rooms are clean and functional. The entire staff were a pleasure. Location can’t be beat. Would stay here again in a heartbeat. Otsuka is a great part of the city, not as busy and bit more relaxing. Fell in love.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great hotel, close to transport and easy to go around!
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff! Excellent price! Only small thing was the AC was not able to be used because the whole hotel was on “heating” mode and we had to sleep with the window opened and could hear the trains pass by. With the window closed it was silent but the room would warm up too quickly.
Stayed 6 nights in Nov 2024

10/10 Excellent

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely loved our stay here and would stay again for sure. don’t want to write too much because too many people might end up booking lol
Stayed 4 nights in Oct 2024