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Island West Resort

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Island West Resort

Exterior
Standard Room, 2 Double Beds, Kitchenette | Terrace/patio
Front of property
Standard Suite, 1 Double Bed | Desk, free rollaway beds, free WiFi, bed sheets
Standard Suite, 1 Double Bed | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
160 Hemlock St, Ucluelet, BC, V0R 3A0
  • Huu-Mees-Ma-As Native Art Gallery
    5 min walk
  • Ucluelet Aquarium
    5 min walk
  • Image West Gallery
    10 min walk
  • Tofino, BC (YAZ-Long Beach)
    25 min drive

Room options

View all photos for Standard Suite, 1 Double Bed

Standard Suite, 1 Double Bed | Desk, free rollaway beds, free WiFi, bed sheets

Standard Suite, 1 Double Bed

  • 230 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Kitchenette

Standard Room, 2 Double Beds, Kitchenette | Desk, free rollaway beds, free WiFi, bed sheets

Standard Room, 2 Double Beds, Kitchenette

  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Kitchenette

Standard Room, 2 Twin Beds, Kitchenette | Desk, free rollaway beds, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Kitchenette

  • 230 sq ft
  • Sleeps 2
  • 2 Twin Beds

About this property

Island West Resort

Ucluelet motel connected to a shopping center, walkable to Ucluelet Aquarium
This motel features a marina, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out, and tour/ticket assistance. Change of towels is available on request.
Island West Resort offers 15 accommodations with coffee/tea makers and complimentary toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Island West Resort features a marina. The motel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Ucluelet motel also offers a terrace, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Island West Resort has designated areas for smoking.

The Eagles Nest Pub - This pub specializes in Regional cuisine and serves lunch and dinner.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Eagles Nest Pub

Things to do

  • Billiards/pool table
  • Fishing

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Marina
  • On the boardwalk/promenade
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Toaster

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
The check-in location differs from the property location; go to: [1990 Bay st, Ucluelet]
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to October 31:
  • Bar/Lounge
  • Dining venue(s)
  • Laundry facilities
  • Parking area

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

Island West Resort
Island West Resort Ucluelet
Island West Ucluelet
West Island Resort
Island West Resort Motel
Island West Resort Ucluelet
Island West Resort Motel Ucluelet

Island West Resort Reviews

Reviews

5.6
Rating 10 - Excellent. 26 out of 283 reviews" "
Rating 8 - Good. 51 out of 283 reviews" "
Rating 6 - Okay. 87 out of 283 reviews" "
Rating 4 - Poor. 68 out of 283 reviews" "
Rating 2 - Terrible. 51 out of 283 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Carl

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean but very dated and utilities are old and run down. Pipes make a lot of noise as did bathroom fan and neighbouring units fan & water pipes. Could do with an external tidy up and some R & M.
Stayed 2 nights in Sep 2024

6/10 Okay

Harald

Business traveler
Disliked: Property conditions & facilities
The rooms were spacious and the location is quite central which was important to us. The property is in some need of repairs and an update would improve the experience. Not everything in the room was working properly. Overall it was an ok stay but perhaps the price was a little high for the services provided.
Stayed 4 nights in Sep 2024

4/10 Poor

Chantal

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Darron, Steinbach

Traveled with family
Liked: Staff & service
Given it was the lowest cost option available at the time, the place was tolerable and acceptable.
Stayed 2 nights in Aug 2024

6/10 Okay

Sheilah

Traveled with family
Disliked: Amenities
The property was adequate for our needs. The term "resort" is not exactly how i would describe it. The beds were comfortable however the room needs a good cleaning
Stayed 3 nights in Aug 2024

4/10 Poor

Yun

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Aug 2024

8/10 Good

Pragna

Liked: Staff & service
The stay was quiet and nice but not too secluded. The online photos of the room were not what it looked like in person; much more run down and older property. Kitchen, tv and bathroom amenities were good.
Stayed 2 nights in Aug 2024

4/10 Poor

Blake

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Neila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were old and outdated. My son developed a cough from the conditions of this place. Every morning the walls and floors were SOAKING WET! Yellow Pee stains on the bathroom floors. No matter how many times you flush the toilet, it always sticks like urine. Fridge STINKS of fish! Staff were unfriendly, checkout was almost impossible. It was as if we did them a favour returning the keys. I could go on for days. The only thing that saves this place is the location. Will definitely return to Ucluelet but will search for alternative accommodation.
Stayed 7 nights in Jul 2024

2/10 Terrible

Ken

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful service was terrible
Stayed 3 nights in Jul 2024

2/10 Terrible

Terence

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute dive. Photos of property are extremely misleading. Dirty and mould in the bathroom.
Stayed 2 nights in Jul 2024

10/10 Excellent

Behzad

Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and price for the location. The rooms include everything you’d need to “live” for your stay. There’s a stove/oven, fridge/freezer, etc and a laundromat close by. I would happily stay here again next time I am in the area. The motel is right by the marina and within walking distance to the shops in Ucluelet. I observed motel staff painting the motel while I was there so it is clear that the management cares a lot about the upkeep of the building. Book early as they fill up fast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jun 2024

2/10 Terrible

Annette

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was not as shown in the photos... everything was very run down. There wasn't even any water in the shower - so it was not usable. When we informed the front desk about it and asked for parts of our fee back, we were told that we probably just couldn’t figure out the use but that it for sure „functions“. There was overall little space and you could hear every little noise. Additional to all of that the space didn’t feel clean at all and we tried to spend every minute we could away to minimize the time we had to spend there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views right by the harbour. Room very clean and equipped with full kitchen
Stayed 2 nights in Jun 2024

10/10 Excellent

Gurlal

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It's our twice Family visit at this place , easy accessible to Groceries store , clean Room and quiet place to stay. Easy access to Tofino , uclulet aquarium and lighthouse must visit place.
Stayed 2 nights in May 2024

8/10 Good

Aristotle

Stayed 2 nights in Apr 2024

6/10 Okay

Keagan

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Vincent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right by the water, staff was very friendly. Room was nice and clean and had plenty of amenities. Overall a fair place to stay.
Stayed 2 nights in Feb 2024

8/10 Good

Harry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good. Has everything you need, convenient location and good price. We were pretty happy. Thanks for a great stay.
Stayed 3 nights in Sep 2023

2/10 Terrible

sylvia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this room to stay with my son, I felt extremely unsafe at this property, there was multiple homeless people hanging around outside and coming out of the bushes by my room. The room was dilapidated, run down, dirty and smelled absolutely horrible. My check in was sub standard as I was told to pick up my key at the pub. I walked into the room, looked around, took some pictures and I made the decision to go book a room somewhere else. I am extremely upset that I wasted $420 on this disgusting room. I want a refund!!
Stayed 2 nights in Sep 2023

2/10 Terrible

Ronda

Disliked: Cleanliness, property conditions & facilities
Hotel in Ucluelet.
The building should be demolished. There was mould in the tub, a badly stained toilet and a stain on the carpet in front of. One bed. We got a refund and went elsewhere. You obviously don’t vet what you promote. The place is unsafe.
Door to the room.
The hotel
Entrance with crooked stairs
Hallway to room
Stayed 2 nights in Sep 2023

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is no resort. It was old and run down. Dirty room, bed linen, bathroom and with paint peeling off the ceiling. We only booked this last minute because our large group needed an extra place to stay for 4 people. 2 of our group got bitten by BED BUGS, which we have pictures. I called the office when we left to report this and the manager didn’t bother to return my call. DO NOT STAY here even if it is free!!!! The booking was through Expedia and they were no help either.
Stayed 3 nights in Aug 2023