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Hotel & Suites Cerro Rojo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel & Suites Cerro Rojo

Presidential Suite, Balcony | Balcony
Front of property
Presidential Suite, Terrace | City view
Deluxe Suite | Egyptian cotton sheets, down comforters, individually furnished, desk
Suite (Triple) | Private kitchen | Eco-friendly cleaning products

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Av. Reforma #155 col. Centro, Tlatlauquitepec, PUE, 73900
  • Zocalo De Tlatlauquitepec
    14 min walk
  • Waterfall Puxtla
    10 min drive
  • Cerro Cabezon
    23 min drive

Room options

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Egyptian cotton sheets, down comforters, individually furnished, desk

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, 1 Bedroom, Private Bathroom, Tower

Standard Suite, 1 Bedroom, Private Bathroom, Tower | Egyptian cotton sheets, down comforters, individually furnished, desk

Standard Suite, 1 Bedroom, Private Bathroom, Tower

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Presidential Suite, Balcony

Presidential Suite, Balcony | Egyptian cotton sheets, down comforters, individually furnished, desk

Presidential Suite, Balcony

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, Terrace

Presidential Suite, Terrace | Egyptian cotton sheets, down comforters, individually furnished, desk

Presidential Suite, Terrace

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Triple)

Suite (Triple) | Egyptian cotton sheets, down comforters, individually furnished, desk

Suite (Triple)

  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, down comforters, individually furnished, desk

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, down comforters, individually furnished, desk

Presidential Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel & Suites Cerro Rojo

3-star Tlatlauquitepec inn with private yards
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this inn. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel & Suites Cerro Rojo offers 15 accommodations with bathrobes and designer toiletries. These individually furnished accommodations include desks. Beds feature Egyptian cotton sheets and down comforters. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The inn offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Tlatlauquitepec inn also offers a terrace, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel & Suites Cerro Rojo has designated areas for smoking.

Azotea Cerro Rojo - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azotea Cerro Rojo

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Cleaning products are eco-friendly
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 299 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 299 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Suites Tlatlauquitepec
Hotel Suites Cerro Rojo
Hotel Suites Tlatlauquitepec
Hotel & Suites Cerro Rojo Inn
Hotel & Suites Cerro Rojo Tlatlauquitepec
Hotel & Suites Cerro Rojo Inn Tlatlauquitepec

Hotel & Suites Cerro Rojo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 6 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mini

Liked: Cleanliness
Stayed 1 night in Oct 2022

10/10 Excellent

Rosa Guadalupe

Stayed 1 night in May 2024

6/10 Okay

Jesus Arturo

Traveled with partner
solicite cama king size y había matrimonial....faltaban toallas.....el jabón que nos dieron no hacía espuma....no había señalamientos para el estacionamiento....
Stayed 1 night in Jul 2024

2/10 Terrible

Felipe

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No me respetaron el tipo de habitación que había reservado y me asignaron otra. Posteriormente me hablaron por teléfono que siempre si y me cambiaron nuevamente de habitación. Se ve que no tienen un buen control de las reservaciones.
Stayed 1 night in Jun 2024

6/10 Okay

Silvino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable pero no cuenta con elevador y los servicios de baño (toallas, papel higiénico, jabones, etc, los tienes que pedir)
Stayed 1 night in Jun 2024

4/10 Poor

Juan Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El agua nunca salió caliente y el control de TV no servía
Stayed 1 night in Jun 2024

10/10 Excellent

Justino

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar confortable y tranquilo
Stayed 1 night in Jun 2024

6/10 Okay

Luis Gregorio

Liked: Room comfort
Disliked: Cleanliness, staff & service
Regular
No hicieron la limpieza de la habitacion. El restaurante no esta en funcionamiento. La puerta de la regadera necesita mantenimiento, y limpieza en la regadera.
Stayed 2 nights in Apr 2024

8/10 Good

DORA ELENA

Liked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Deben cuidar todos los detalles
Recibimos buen servicio y buen trato de parte del personal, sin embargo si se fueron algunos detalles, en ningún baño había jabón y ni siquiera una botella de agua en la habitación, parecen cosas mínimas pero son importantes
Stayed 1 night in Dec 2023

6/10 Okay

Juan J

Liked: Cleanliness
Disliked: Room comfort
Estancia incómoda
En un inicio me dieron un cuarto que era tremendamente incómodo. No servia el agua caliente ni el cancel del baño. Había una bomba que se prendía cada media hora y no dejaba dormir. Al día siguiente solicite un cambio de habitación y el personal fue receptivo y amable. Lamentablemente solo estuve 2 días y uno de ellos fue una estancia incómoda.
Stayed 2 nights in Dec 2022

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy limpia, pero lo malo que le hace falta mantenimiento a la fachada por qué de momento lo vez y dices a dónde reserve.

6/10 Okay

David

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Falta mantenimiento en la regadera ya que derrepente sale agua caliente y luego ya no, hay que atinarle. Pintura en las paredes , estaban algo dañadas. Le falta capacitación para cobrar con las tarjetas digitales.Tube que utilizar una tarjeta física. Lo que me agrado mucho fue la ubicacion está todo muy cerca, tiene buen tamaño la habitación, muy cómodas las camas

10/10 Excellent

JUAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LA ATENCIÓN Y DISPONIBILIDAD DEL PERSONAL PARA OFRECER OPCIONES Y ALTERNATIVAS PARA MEJORAR LA ESTANCIA.
Stayed 1 night in Nov 2022

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilloso encuentro con la naturaleza
excelente atención del personal, es un lugar mágico, limpio, con su sana distancia, uso de gel y cubrebocas, hermosp
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue muy bueno el personal muy amable siempre estuvieron al pendiente de lo que necesitabamos
Stayed 1 night in Nov 2019

10/10 Excellent

ALEJANDRINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien en lo General.
En general muy bien, solamente que el baño el agua caliente de momento sale hirviendo y de momento sale helada, no hay forma de mantenerla en una temperatura fija. hay que tener cuidado con esos detalles.
Stayed 2 nights in Apr 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Hotel más o menos.
Dentro de lo que cabe bien, pero les falta algunos detalles como buró en las habitaciones, un lavabo, uno de los colchones muy malo. Eso si, el trato en la recepción excelente.
Stayed 2 nights in Nov 2018

10/10 Excellent

Dora, monterrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, excelente ubicacion
Completamente encantada con el servicio, la atención y las habitaciones.
Stayed 1 night in Apr 2018

10/10 Excellent

María de los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inspiración para alguien super especial.
La idea era recibir el nuevo año con alguien super especial, es decir, conmigo misma por eso viajé sola. El personal es muy amable.La habitación acogedora, la ducha exquisita -parecía sauna del vapor que se generó- Me inspiró mucho para concebir los proyectos de este 2018. Gracias por su excelente recepción.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente desde que llegamos hasta salir
Nos recibieron muy bien y nos atendieron de primera! Me facilitaron una cafetera y tazas para mi Familia y unos Amigos que nos visitaron Excelente servicio Felicidades
Stayed 1 night in Dec 2017