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NH Mexico City Valle Dorado

4.0 star property

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Photo gallery for NH Mexico City Valle Dorado

Exterior
Premium bedding, down comforters, minibar, in-room safe
Lobby
Bar (on property)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
Blvd Avila Camacho 3130, Col Valle Dorado, Tlalnepantla de Baz, MEX, 54020
  • Sentura Mall
    ‪12 min walk‬
  • Rodeo Santa Fe
    ‪14 min walk‬
  • Plaza Tlalne Fashion Mall
    ‪20 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪45 min drive‬

Room options

View all photos for Family Room

Premium bedding, down comforters, minibar, in-room safe

Family Room

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Premium bedding, down comforters, minibar, in-room safe

Standard Room (Extra Bed 2 adults + 1 child)

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Extra Bed 3 adults)

Premium bedding, down comforters, minibar, in-room safe

Standard Room (Extra Bed 3 adults)

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Real Inn Perinorte

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (911)
The price is $64
per night
$77 total
includes taxes & fees
Feb 21 - Feb 22
Real Inn Perinorte

About this property

NH Mexico City Valle Dorado

4-star Tlalnepantla de Baz hotel, connected to a shopping center in Valle Dorado
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference center, 24-hour room service, and a business center. Housekeeping is available on request.
NH Mexico City Valle Dorado offers 130 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 27-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 8 meeting rooms. Event facilities measuring 3014 square feet (280 square meters) include a conference center. This eco-certified hotel also offers a 24-hour fitness center, tour/ticket assistance, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

NH Mexico City Valle Dorado is a smoke-free property.

A complimentary manager's reception is offered each day.
NH Mexico City Valle Dorado has a restaurant serving lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MXN 140 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; MXN 15 to 20 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center (3,014 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 650

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 15 to 20 per person
  • Airport shuttle fee: MXN 1200 per vehicle (roundtrip)
  • Self parking fee: MXN 140 per day
  • Pet fee: MXN 450 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 650 (subject to availability)
  • Rollaway bed fee: MXN 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

NH Mexico City Valle Dorado Hotel
Valle Dorado Hotel
NH Mexico City Valle Dorado
Valle Dorado
NH Mexico City Valle Dorado Hotel
NH Mexico City Valle Dorado Tlalnepantla de Baz
NH Mexico City Valle Dorado Hotel Tlalnepantla de Baz

NH Mexico City Valle Dorado Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 334 out of 685 reviews
Rating 8 - Good. 208 out of 685 reviews
Rating 6 - Okay. 73 out of 685 reviews
Rating 4 - Poor. 37 out of 685 reviews
Rating 2 - Terrible. 33 out of 685 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ernesto

Liked: Cleanliness
Disliked: Staff & service
There was no hot water
Stayed 1 night in Oct 2024

10/10 Excellent

Ernesto

Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jorge Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Raul, San Antonio

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
[staff] Friendly and courteous from cleaning, lobby to restaurant [Location] This hotel is located in a plaza with nearly no restaurants therefore heavily dependent on NH Hotel restaurant or UberEats delivery. [NH Restaurant] - Very poor selection and service Very limited buffet selection for the price $300 pesos. The breakfast buffet staff wasn’t keeping up with making sure their buffet was filled with food and one time they simply ran out of eggs so we had to wait for them to get eggs. The staff serving coffee were courteous and keeping up our needs at the table with coffee. I would recommend you go to a nearby VIPS or TOKS since the NH restaurant is not worth it. [Hotel Card Keys] - The hotel card keys deactivate every day so you must stop at lobby to get them reactivated daily which is absurd for a 4 star hotel. They said their system deactivates them so its just an inconvenience [Hotel Power Outages] There were multiple times we lost power to the entire floor (not due to weather). The entire hallway to get to the lobby seemed like a Haunted Hotel but luckily it seemed elevators were on emergency power. I think a breaker had to be reset at least x2 times [Hotel Room Issues] The refrigerator wasn’t working do had to call maintenance. The shower head was broken at the connection to water pipe so a bunch of water was spraying out of the top. The room thermostat was programmed to not allow HEATING of room so it got cold at night which was unacceptable.
Stayed 9 nights in Aug 2024

10/10 Excellent

GUILLERMO

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

juan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Recieved an upgrade breakfast was great
Stayed 1 night in Jun 2024

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restroom had a glass door, partially smoked, but I would like my privacy when I go to the bathroom. Shower water goes to toilet area and near sink due to not having a ledge or border between areas. Shower not totally enclosed. TV is not smart, bring your firestick or hulu box, etc.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kareli

Stayed 8 nights in Jun 2024

8/10 Good

Rosa Elvia, Fort McMurray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay, clean room, quite nights. Great staff.
Stayed 3 nights in May 2024

8/10 Good

Stephanie

Stayed 3 nights in May 2024

8/10 Good

Grzegorz

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Standing water in the shower area!
Stayed 3 nights in May 2024

8/10 Good

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Agustin Ignacio Guarneros

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 6 nights in Feb 2024

10/10 Excellent

Fabiola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, las habitaciones están en excelentes condiciones y es muy silencioso para descansar
Stayed 1 night in Dec 2023

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was extremly cold and when I setup the thermostat to heating, it didn't work and just made it worst. When I reported this to the hotel staff, they told me that indeed they did not have heating and so there was nothing that could be done. They offered a portable heater but it was never delivered to our room.
Stayed 1 night in Dec 2023

8/10 Good

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe location within a shopping center with various options for eating out nearby. Very spacious room.
Stayed 6 nights in Dec 2023

4/10 Poor

Dante

Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Fabiola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente propiedad y valor
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to shops
Stayed 1 night in Aug 2023

10/10 Excellent

Hugo Cesar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
La limpieza y distinción de NH caracteriza a este hotel
Stayed 1 night in Jun 2023