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Hotel Finca Las Hortensias

3.0 star property

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Photo gallery for Hotel Finca Las Hortensias

Property grounds
Outdoor pool, sun loungers
Staircase
Outdoor banquet area
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

Map
Calle Las Hortensias s/n, Barrio Santa Cruz, Tepotzotlán, MEX, 54600
  • National Museum of the Viceroyalty
    ‪7 min drive‬
  • San Marcos Power Center
    ‪10 min drive‬
  • Galerias Perinorte
    ‪18 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪80 min drive‬

Room options

View all photos for Suite

Suite | Pillowtop beds, in-room safe, iron/ironing board, cribs/infant beds

Suite

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Pillowtop beds, in-room safe, iron/ironing board, cribs/infant beds

Standard Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Hotel Finca Las Hortensias

3-star Tepotzotlán hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, conference space, a children's pool, and concierge services are onsite.
Hotel Finca Las Hortensias offers 20 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Tepotzotlán hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Hotel Finca Las Hortensias features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 140 square feet (13 square meters) include conference space. This Tepotzotlán hotel also offers a terrace, a garden, and concierge services. Onsite uncovered self parking is complimentary.

Hotel Finca Las Hortensias has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 8:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:30 AM.
Los Girasoles - This restaurant specializes in Mexican cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 8:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Girasoles

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 140 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for MXN 180 per night
Cribs (infant beds) are available for MXN 180 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: MXN 180 per stay
  • Rollaway bed fee: MXN 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Finca Las Hortensias Inn Tepotzotlan
Finca Las Hortensias Inn
Finca Las Hortensias Tepotzotlan
Finca Las Hortensias
Hotel Finca Las Hortensias Tepotzotlan
Finca Las Hortensias
Hotel Finca Las Hortensias Hotel
Hotel Finca Las Hortensias Tepotzotlán
Hotel Finca Las Hortensias Hotel Tepotzotlán

Hotel Finca Las Hortensias Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 77 out of 168 reviews
Rating 8 - Good. 54 out of 168 reviews
Rating 6 - Okay. 18 out of 168 reviews
Rating 4 - Poor. 11 out of 168 reviews
Rating 2 - Terrible. 8 out of 168 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Miguel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Hilda

Traveled with family
Disliked: Property conditions & facilities
Horrible management I don’t blame the employees.
The hotel has a lot o potential but the management options are extremely unacceptable, nothing is complementary even to take a picture in the gardens you have to pay a fee customer service is great to same point
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Liked: Amenities, property conditions & facilities
Front desk service was excellent, the food was delicious and the service from Saul was wonderful.
Stayed 4 nights in May 2024

10/10 Excellent

Maria del Refugio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved having breakfast and seeing the peacocks
Stayed 2 nights in Apr 2024

4/10 Poor

Yudy

Stayed 1 night in Apr 2023

10/10 Excellent

Saliu

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clear and excellent view
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Las instalaciones están sucias, adentro de la habitación había hormigas, se metían al baño y a la cama. El staff fue muy amable durante la estancia pero el hotel dejo mucho que desear.
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
land and rooms are really nice, place is not really close to downtown but it's nice to rest away from the traffic, service and dinner was great, unfortunately breakfast was not the same the omelet and ham.was burnt and they didn't offered compensation or food replacement and we got food poisoned
Stayed 1 night in Dec 2018

6/10 Okay

Paola, Singapore

Liked: Cleanliness, staff & service, room comfort
The pillows are very old and the restroom was very smelly
Stayed 2 nights in Oct 2018

4/10 Poor

Jorge

They changed my rate because my daughter is 15 years old and it don’t say anything on their page !!! Rates went up double
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Not a good experience
Power went out and no effort was made to provide any light for our room. Restaurant was closed for breakfast on Sunday morning.

6/10 Okay

E., Mexico City

Liked: Cleanliness, property conditions & facilities, room comfort
Just OK
Would I recommend or go back? Yes. I am excited? Obviously not. Unhappy? Not at all. Overall, just ok. It is way far from being great, which come from small details. IMO the ratio value-price is unbalanced.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing and romantic weekend stay
Nice place for a relaxing and romantic weekend. Nice swimingpool and whirpool.

8/10 Good

Evelia

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Lauren, Colorado, USA

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice place to relax.
The neighborhood was nice and quiet and the grounds were very pretty. The room was fine, though the window had been left open (bugs got in) and shower was a little disappointing (small shower head and it took a while for the hot water to come). The room service was misleading, as there were no hours listed on the menu... so when we tried to order the receptionist said it was too late. We wound up having to go to town for something to eat. Overall the hotel was nice for the area and price. We got a good night's sleep in a clean and quiet room :)

6/10 Okay

Rodrigo, Curitiba, Brazil

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice garden
Very nice garden and atmosphere. Staff is dummy but with very good ambition to serve well.

8/10 Good

Ana

Stayed 1 night in Nov 2024

10/10 Excellent

Jorge Ivan

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Muy limpio
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena propiedad, ubicación y recepción buena
Stayed 1 night in Dec 2024

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia Nayeli

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy limpio, familiar el personal es muy amable y los alimentos muy ricos. Muchas gracias
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrián

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable y las instalaciones muy limpias.
Stayed 1 night in Sep 2024

10/10 Excellent

Héctor Manuel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Aug 2024

6/10 Okay

CONSUELO

Es un lugar muy tranquilo, pero no se puede lograr descansar porque las camas estan muy deterioradas, los colchones ya no sirven pegan con las tablas y no se puede dormir, además el cafe te lo cobran es el primer hotel que he visitado que no lo da de cortesia y la forma que te solicitan o te explican es muy autoritaria. Deben tener mejor actitud.
Stayed 2 nights in Aug 2024