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Crowne Plaza Mexico City North-Tlalnepantla by IHG

4.0 star property

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Photo gallery for Crowne Plaza Mexico City North-Tlalnepantla by IHG

Local and international cuisine
Property amenity
Property amenity
Exterior
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Housekeeping
  • Air conditioning
  • Breakfast available

Explore the area

Map
Roberto Fulton 2-a, Col.san Lorenzo, Tlalnepantla de Baz, MEX, 54000
  • Tlalnepantla Convention Center
    ‪1 min walk‬
  • Star Médica Tlalnepantla
    ‪2 min walk‬
  • Plaza Tlalne Fashion Mall
    ‪3 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, soundproofing, iron/ironing board

Premium Room

  • 441 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • 441 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Mexico City North-Tlalnepantla by IHG

4-star Tlalnepantla de Baz hotel with restaurant
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, 24-hour room service, and a business center.
Crowne Plaza Mexico City North-Tlalnepantla by IHG offers 129 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5813 square feet (540 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite self parking is complimentary.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Restaurante Limoneros - This restaurant specializes in local and international cuisine.
Lobby Bar - Onsite sports bar. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Restaurante Limoneros

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5,813 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1993

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Mexico City North-Tlalnepantla
Crowne Plaza Mexico City North-Tlalnepantla
Crowne Plaza Mexico City North-Tlalnepantla Hotel
Crowne Plaza Mexico City North-Tlalnepantla Tlalnepantla de Baz
Hotel Crowne Plaza Mexico City North-Tlalnepantla
Crowne Plaza Mexico City North Tlalnepantla
Crowne Plaza Mexico City North Tlalnepantla
Crowne Plaza Mexico City North-Tlalnepantla by IHG Hotel
Crowne Plaza Mexico City North Tlalnepantla an IHG Hotel

Crowne Plaza Mexico City North-Tlalnepantla by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 219 reviews
Rating 8 - Good. 61 out of 219 reviews
Rating 6 - Okay. 19 out of 219 reviews
Rating 4 - Poor. 5 out of 219 reviews
Rating 2 - Terrible. 6 out of 219 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
K
Stayed 7 nights in Nov 2024

10/10 Excellent

S

Stayed 2 nights in Aug 2024

10/10 Excellent

Elier

Stayed 2 nights in Jul 2024

10/10 Excellent

Debra

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were in town to visit friends, and the hotel room price was reasonable for the quality of the property. The food was excellent - especially the daily breakfast buffet. The variety and quality of food items were amazing at a reasonable price. The entire staff were very attentive - the reception desk at check in and check out, the restaurant servers, and housekeeping all were excellent.
Stayed 5 nights in Apr 2024

6/10 Okay

Guadalupe

Stayed 5 nights in Apr 2024

10/10 Excellent

Boyd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Ricardo

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Samael, Deltona

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service.
Stayed 3 nights in Oct 2023

8/10 Good

Eustaquio

Stayed 1 night in Oct 2023

6/10 Okay

Bautista

Traveled with family
Liked: Cleanliness, staff & service, amenities
Could be better
Stayed 7 nights in Aug 2023

6/10 Okay

MANISH

Stayed 4 nights in Aug 2023

10/10 Excellent

Rigoberto, Chicago

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Some of the receptionist weren’t to politely.. area looks not to safe. But I love the hotel
Stayed 2 nights in May 2023

4/10 Poor

jimena, san diego

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is very old, the drains in the bathroom make the rooms smell very bad and it is not a 4-star hotel, barley 3
Stayed 3 nights in May 2023

4/10 Poor

Hector, LOVES PARK

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
convenience for some employees really friendly
Stayed 7 nights in Jan 2023

8/10 Good

Jorge

Liked: Staff & service, amenities, property conditions & facilities
Nice

10/10 Excellent

Cenorino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 7 nights in Nov 2022

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. stuff super friendly the parking and cleaning people are very nice and respectful i will be used this hotel on my next trip
Stayed 2 nights in Oct 2022

10/10 Excellent

Lidia, MIAMI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC wasn’t as good as it should be but I was able to sleep so it was ok.
Stayed 1 night in May 2022

10/10 Excellent

Cenorino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located at a very convenient location, there's a plaza (mall)withing walking distance, safe taxi nearby 24/7, there's always someone at reception that speaks English. The restaurant inside Crown Plaza gives you countless options for great eating and room service is the best. Casa de toño (restaurant) is also another choice should you want to just walk 5 minutes. There's a lounge with bar with a very relaxing atmosphere. At this time they do not have a pool. That would have been a great amenity to include. Overall great service. The tipping habit has almost disappeared. I tipped the few staff members that helped me and I noticed they were so grateful for it.
Stayed 9 nights in Apr 2022

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Mar 2022

2/10 Terrible

Andrew

Stayed 8 nights in Nov 2021

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Comfortable stay in Mexico City. Near a plaza and good places to eat makes it a plus.
Stayed 1 night in Jul 2021

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
The shower was spacious with good water pressure and a nice showerhead. The room was spacious, clean, and modern. There is a large shopping mall less than a block away with banks, restaurants, stores, and a theater. One thing I didn't like was that when I arrived it was very late at night (after a delayed flight and lengthy check-out with America Rental Car) and the hotel appeared closed. All of the lights were out and there was no sign on the door to tell late arriving guests how to contact staff for check-in. It turns out they were there but I didn't figure that out until literally trying to force the door open hoping to set off an alarm and attract either security or police. I attracted the former who let me in and I was able to check in without any problem. A simple sign would have been helpful though.
Stayed 2 nights in Jul 2021