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City Express by Marriott Tepotzotlan

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for City Express by Marriott Tepotzotlan

Front of property - evening/night
Reception
Lobby
Lobby
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Autopista Mex Qro Km 42.5 Col., Barrio Texcacoa, Tepotzotlán, MEX, 54600
  • Xochitla Ecological Park
    8 min walk
  • Temple of San Francisco Javier
    3 min drive
  • National Museum of the Viceroyalty
    3 min drive
  • Mexico City (MEX-Mexico City Intl.)
    70 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Shower, free toiletries, hair dryer, towels

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Hotel and Suites Mexico Felipe Angeles Airport, an IHG Hotel

Free airport shuttle
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (513)
The price is $114
per night
$136 total
includes taxes & fees
Jan 10 - Jan 11
Holiday Inn Hotel and Suites Mexico Felipe Angeles Airport, an IHG Hotel

About this property

City Express by Marriott Tepotzotlan

3.5-star Tepotzotlán hotel close to National Museum of the Viceroyalty
Along with a fitness center, this smoke-free hotel has a conference center and coffee/tea in a common area. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a business center, dry cleaning, and laundry facilities.
City Express by Marriott Tepotzotlan offers 109 air-conditioned accommodations with hair dryers and irons/ironing boards. Cable television is provided. Bathrooms include showers and complimentary toiletries.

This Tepotzotlán hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a business center and 4 meeting rooms. Guests can enjoy a complimentary breakfast each morning. A complimentary area shuttle within 10 km is available for guests. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

City Express by Marriott Tepotzotlan is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 4 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Express Tepotzotlan
City Hotel Tepotzotlan Express
City Express Tepotzotlan Hotel

City Express by Marriott Tepotzotlan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 308 out of 615 reviews" "
Rating 8 - Good. 187 out of 615 reviews" "
Rating 6 - Okay. 84 out of 615 reviews" "
Rating 4 - Poor. 15 out of 615 reviews" "
Rating 2 - Terrible. 21 out of 615 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just few yards before the Tepotzotlan toll booth. Great for overnight stay
Stayed 1 night in Aug 2024

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, amenities
The Hall, Service Was Perfect
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graet property, good stuff, very clean
Stayed 1 night in Jul 2024

6/10 Okay

Joao

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ok for a quick business trip.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por el servicio y limpieza del lugar.
Stayed 1 night in May 2024

10/10 Excellent

Irma, Santa Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, pero un poco de ruido de la autopista
Stayed 1 night in May 2024

6/10 Okay

Lori

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
La ubicación del hotel es excelente. Vivimos en el sur de la ciudad y quedar en Tepozotlan nos ayudamos evitar el trafico de la mañana. Tuvimos un problema con el agua. No habia nada de agua caliente para bañarse.
Stayed 1 night in Feb 2024

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Blankets and sheets need updates. The breakfast was not that great. The price was good and the service was friendly and the hotel was clean
Stayed 3 nights in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amable y limpio lugar
Stayed 11 nights in Jun 2023

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect thanks
Stayed 3 nights in Apr 2023

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old hotel, needs maintenance, rooms are very dark… decided to not even spend the night there…
Stayed 1 night in Apr 2023

10/10 Excellent

danny

Stayed 1 night in Jan 2023

6/10 Okay

Brenda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good, not great.
Slept well with the blackout rolling shades. Comfortable beds. The bathroom didn’t have an exhaust fan so leaving the door open was a must while showering. The shower curtain was too short which lead to a soaked floor every time I showered. I had to use 2 towels to soak up all the water after the shower. I had to get clean towels every day, something I absolute hate doing. Not a very eco friendly situation :( The staff was super friendly except for 2 ppl, tall young door guy and Zaira at the front desk. I had to visit the front desk about 4-5 times to reactivate my key. I had the displeasure of dealing with Zaira for this particular reason. She was extremely rude and told me the reason my key was no longer working was bc I had to pay my laundry bill. I asked her “ so what’s the excuse for having this issues 3-4 times prior to sending my my laundry out?” Needless to say, I had no response from her.
Stayed 10 nights in Aug 2022

10/10 Excellent

Ana Laura Amero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like any other hotel
Stayed 1 night in Aug 2022

8/10 Good

Francisco

Stayed 1 night in Aug 2022

10/10 Excellent

Iliana Abigail

Stayed 1 night in Jun 2022

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enogh restaurants or shopping malls around the area
Stayed 3 nights in Jun 2022

10/10 Excellent

Agustin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 3 nights in May 2022

10/10 Excellent

Celia

Stayed 1 night in May 2022

4/10 Poor

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The breakfast was excellent. Our problem was that the toilet was leaked all the way to the carpet. They did moved us to a different room. But on the other room when we arrived the light didn’t work but with a few clicks we manage to make it work. the shower knob was lose and fell and the sink drain was not working and we had to constantly pull the drain stopper. Because the hotel is near the toll gate and the main highway there’s a lot of noise from the semi trucks. The staff es friendly and they always help us. Around the hotel there’s nothing to eat except the nextdoor Burger King(BTW don’t try the Mexican version of vegan whopper) but for a $2.50 Uber drive you can be at the Tepoz down town and eat anything.
Stayed 2 nights in Apr 2022

10/10 Excellent

Edgar

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Hotel is good, I slept fine. Breakfast area was not clean.
Stayed 1 night in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
A long walk to town
After a long bus ride I was a little disappointed that they would not let me check in at 1:30 until I told them that I was only 1 and a half hours early. Most other hotels have been able to accommodate my early arrival. I should have chosen a hotel closer to town as it was a long walk over the autopista.
Stayed 1 night in Mar 2022