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Quartz Hotel & SPA

4.5 star property

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Photo gallery for Quartz Hotel & SPA

Terrace/patio
Hot stone massages, deep-tissue massages, Swedish massages
Quartz Care | Premium bedding, in-room safe, desk, laptop workspace
Jacuzzi Pool Garden Single | Premium bedding, in-room safe, desk, laptop workspace
Hot stone massages, deep-tissue massages, Swedish massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Parking available

Explore the area

Map
Paseo Centenario 4210, Zona Urbana Rio, Tijuana, BC, 22320
  • Centro Cultural Tijuana
    ‪12 min walk‬
  • Plaza Rio Commercial Center
    ‪19 min walk‬
  • San Ysidro Border Crossing
    ‪4 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard King

Standard King | Premium bedding, in-room safe, desk, laptop workspace

Standard King

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double

Standard Double | Premium bedding, in-room safe, desk, laptop workspace

Standard Double

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | Premium bedding, in-room safe, desk, laptop workspace

Master Suite

  • City view
  • Sleeps 3
  • 1 King Bed and 2 Queen Beds

View all photos for Quartz Care

Quartz Care | Premium bedding, in-room safe, desk, laptop workspace

Quartz Care

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Queen

Standard Queen | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Standard Queen

  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jacuzzi Pool Garden Single

49-inch flat-screen TV with satellite channels, TV

Jacuzzi Pool Garden Single

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jacuzzi Pool Garden Double

Jacuzzi Pool Garden Double | Premium bedding, in-room safe, desk, laptop workspace

Jacuzzi Pool Garden Double

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Quartz Hotel & SPA

4.5-star Tijuana hotel, connected to a shopping center in Zona Rio
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free full breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Quartz Hotel & SPA offers 153 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
In addition to an outdoor pool, Quartz Hotel & SPA provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. Event facilities measuring 6997 square feet (650 square meters) include a conference center. This luxury hotel also offers spa services, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Quartz Hotel & SPA is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 11:30 AM.
Boka - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 6 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boka

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (6,997 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (56 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Quartz & Spa Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana

Quartz Hotel & SPA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 749 out of 1010 reviews
Rating 8 - Good. 141 out of 1010 reviews
Rating 6 - Okay. 56 out of 1010 reviews
Rating 4 - Poor. 27 out of 1010 reviews
Rating 2 - Terrible. 37 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Homayoun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
It was incredibly loud as the room faced a street where I think there was auto and motorcycle racing all night long. Supposedly another part of the hotel is more quiet. The lighting in the room was strange. Supposedly, I should’ve gotten a standard room rather than a recovery room Because the layout of the recovery room was weird for people who are not disabled.
Stayed 1 night in Jan 2025

10/10 Excellent

Jaqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly ,the service provided it’s exceptional. It’s worth the amount to pay. I will keep coming back. This is my 4th visit to this hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Harpreet

Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The bed I slept on was making me itchy. The sheets were definitely not clean and the pillows had a bad smell to them. I had to sleep on the other bed with my sister. We were extremely tired to bring this to managements attention and just stayed in the conditions. We do think the cleaning staff needs to do a better job at upkeeping.
Stayed 1 night in Jan 2025

4/10 Poor

Omar

Liked: Cleanliness, property conditions & facilities
I asked in what floors I can get ice, and I was told that hotel has no ice machines, that I needed to go to the bar tender and get a cup of ice. The bartender wanted to sell it. This is ridiculous.
Stayed 1 night in Jan 2025

6/10 Okay

Mohsin

Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely hot and the air condition didn’t work. The next day, hotel fix the air condition. The breakfast on Monday was cold, most probably I was late for the breakfast. Everything else was better than other hotels in Tijuana.
Stayed 2 nights in Jan 2025

10/10 Excellent

keyanoosh

Stayed 1 night in Jan 2025

6/10 Okay

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, however a lot of noise in the area. Our a/c was not working as well our tv, so we call for assistant, they were efficient on that. We feel safe but the noise didn't let us sleep well .
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Stayed 2 nights in Jan 2025

8/10 Good

miguel, Spring valley

Stayed 3 nights in Dec 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Jan 2025

8/10 Good

Antonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel the only thing is room is farely small. Also a bit on the pricey side.
Stayed 1 night in Jan 2025

10/10 Excellent

Rocio

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Clean room, good breakfast and service, strategically located for my needs. Amazing view of Tijuana.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2025

10/10 Excellent

Pedro

Stayed 1 night in Jan 2025

10/10 Excellent

shravan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Jaqueline

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is worth it! The service the staff provide here is exceptional I been here twice and the service is always the same. I would definitely keep coming back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Brenda Liliama

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was jce
Stayed 1 night in Jan 2025

10/10 Excellent

Efigenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the jacuzzi jet is not working correctly it pointing up and splashing the face
Stayed 1 night in Jan 2025

2/10 Terrible

Miguel

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024