3-star Tijuana hotel, connected to a shopping center in Mesa de Otay
Along with a snack bar/deli, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe. Housekeeping is available on request.
One Tijuana Otay offers 120 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers laundry facilities, a front-desk safe, and an elevator. Complimentary self parking is available on site.
One Tijuana Otay is a smoke-free property.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free buffet breakfast available daily 6:00 AM to 10:00 AM
Snack bar/deli
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Housekeeping (daily)
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
6 floors
At least 80% lighting from LEDs
Built in 2018
Double-glazed windows
Smoke-free property
Traditional architecture
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Free bottled water
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Heating
LED lighting
Phone
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana
One Tijuana Otay Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is too noise ,its a bar playing music like if was inside the room until almost 3 am
Rooms are too small, the hotel does not have a parking lot ,it is inside a big plaza and you park in the street .that is an inconvinient if you are traveling and need to live your stuff on the car
Everything you need. Super clean, small rooms but clean and modern, tons of donig in the plaza
Close to airport, airport taxi $400, Uber $80
Don’t fall for the airport taxi
It was very good, except if you're a light sleeper don't stay here! The place across the street is super loud with people singing karaoke! The rooms are small and the walls paper thin so you hear everything going on and they do have a washer and dryer which is amazing but there's only one for the entire 6 floors!! Not cool! We would stay there again though because the area is super safe and nice, everything you need is there and more, it's fun and pretty. Staff is friendly and the free breakfast is amazing!! Overall 4 stars!
Its a best place to stay in Tijuana, its on the mall and happening place. Only drawback between Thu to Sat, there is loud noise from the bar opposite to the hotel. Apart from the we enjoyed the stay, staffs are very friendly and breakfast was awesome. if youre coming for consular appointment I will highly recommend this place.
Excellent hotel because it’s inside a mall. You can literally do everything. Club, bars, theaters, buffet, shop , try different foods, casino , kids play areas