One Tijuana Otay

3.0 star property

Choose dates to view prices

Photo gallery for One Tijuana Otay

Reception
Lobby
Interior
Meeting facility
Superior Room, 1 Queen Bed | In-room safe, desk, blackout drapes, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Alameda Otay
    ‪6 min walk‬
  • High Performance Center in Tijuana
    ‪12 min walk‬
  • U.S. Consulate General Tijuana
    ‪14 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

Superior Room, 2 Twin Beds

  • 200 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 Queen Bed

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

One Tijuana Otay

3-star Tijuana hotel, connected to a shopping center in Mesa de Otay
This smoke-free hotel features a snack bar/deli, self parking, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite. Housekeeping is available on request.
One Tijuana Otay offers 120 air-conditioned accommodations with safes and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers laundry facilities, a front-desk safe, and an elevator. Onsite parking is available (surcharge).

One Tijuana Otay is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 611 out of 1026 reviews
Rating 8 - Good. 214 out of 1026 reviews
Rating 6 - Okay. 101 out of 1026 reviews
Rating 4 - Poor. 44 out of 1026 reviews
Rating 2 - Terrible. 56 out of 1026 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dolores J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location with plenty of restaurants and entertainment .. noisy due to night life
Stayed 1 night in Jan 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Mateo Isaias

Stayed 1 night in Jan 2025

10/10 Excellent

eric, saugus

Liked: Cleanliness, staff & service, property conditions & facilities
I like it a lot I Walt’s used you guys
Stayed 1 night in Dec 2024

10/10 Excellent

pedro

Stayed 1 night in Dec 2024

8/10 Good

Enrique A

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jose F

Traveled with family
It is a secure area . I like it because is inside the Mall.
Stayed 1 night in Dec 2024

10/10 Excellent

Shevon

Stayed 13 nights in Nov 2024

10/10 Excellent

Norma

Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area
Stayed 2 nights in Dec 2024

6/10 Okay

Fabian

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Location is the best, plenty to choose from, dirty small room, tiny bathroom, good breakfast foid
Stayed 2 nights in Dec 2024

8/10 Good

Gabriel, Hacienda Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice hotel , little small room but overall its a nice place to stay , lots of shops and restaurants bar and music in same plaza.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT LOCATION
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Stayed 1 night in Dec 2024

10/10 Excellent

lizbeeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

6/10 Okay

Adriana

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

lizbeeth

Liked: Cleanliness
Stayed 6 nights in Oct 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible, super tiny, cramped up space. Service was horrible. Staff not helpful
Stayed 1 night in Dec 2024

6/10 Okay

Ariana, Escondido

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
The property is walking distance lots of shopping stores. The hotel was dirty. Our bathroom wasn’t clean there was hairs in the shower. Room looked like it had not been swept in days.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Dec 2024