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Hotel West Plaza

3.0 star property

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Photo gallery for Hotel West Plaza

Terrace/patio
Deluxe Triple Room | 1 bedroom, minibar, in-room safe, desk
Reception
Reception
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
8025 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Av Revolución
    ‪3 min walk‬
  • San Ysidro Border Crossing
    ‪2 min drive‬
  • CAS Visa USA
    ‪4 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

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About this property

Hotel West Plaza

3-star hotel in Tijuana Centro
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. WiFi in public areas is free. Other amenities include a 24-hour front desk. Change of towels is available on request.
Hotel West Plaza offers 78 air-conditioned accommodations with minibars and safes. 60-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access.

Hotel West Plaza is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Hotel West Plaza has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 150 to 300 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (63 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: MXN 400
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Early check-in fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel West Plaza Hotel
Hotel West Plaza Tijuana
Hotel West Plaza Hotel Tijuana

Hotel West Plaza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 456 out of 588 reviews
Rating 8 - Good. 75 out of 588 reviews
Rating 6 - Okay. 36 out of 588 reviews
Rating 4 - Poor. 12 out of 588 reviews
Rating 2 - Terrible. 9 out of 588 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, although the area isn't exactly pretty, it's close to many interesting places and the staff is just amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice/convenient place to stay.

This is a pretty new hotel. The staff worked hard to give a class experience, even though it wasnt expensive. The King room we were in was spacious. Very comfortable bed, the overhead lighting was very nice. Having 1 bright light and an ambient light that you could turn off from the bed. There were a few odd things: The table in the room had electrical outlets, but the table itself was not hooked up to electricity, nor was the floor lamp next to it. It seems there wasn't an outlet on that wall. The shower head in the bathroom was loose and dangled from the ceiling.
Stayed 1 night in Mar 2025

10/10 Excellent

Georgina, Bakersfield

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Elvira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be my hotel of choice for now on. Already booked a room for next weekend.
Stayed 1 night in Mar 2025

10/10 Excellent

Raquel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was amazing, beautiful place, very clean, the people so kind, I love the Bar upstairs
Stayed 1 night in Mar 2025

10/10 Excellent

Max, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nicely updated and very clean. Great price for a really nice room
Stayed 1 night in Mar 2025

10/10 Excellent

Armando

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Humberto, Richmond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loud very late party people. Loud music from another room at 7 am
Stayed 1 night in Mar 2025

4/10 Poor

Jerome

Liked: Cleanliness, staff & service, amenities
Great location with great amenities! I don’t think I’ll return due to the bad sewage smell in the room as well as no wash cloths ,That was weird .Staff was great but I couldn’t enjoy my stay with the smell in the room
Stayed 3 nights in Feb 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area outside looked unsafe
Stayed 1 night in Mar 2025

10/10 Excellent

Humberto, Richmond

Stayed 1 night in Mar 2025

10/10 Excellent

Dawn M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bartender Eddie was very friendly and kept us entertained. The staff was helpful, friendly, and very accommodating. Will definitely stay here again Close to Avenida Revolución and within easy distance to lots of shops, restaurants, and bars.
Stayed 2 nights in Feb 2025

8/10 Good

Karell

Liked: Cleanliness, property conditions & facilities
Good hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

Edwin

Excellent hotel in the downtown of TJ 👍
Stayed 2 nights in Feb 2025

10/10 Excellent

ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was large with armchairs and a desk. I needed to work with a lot of light, so they gave me a room on the front of the hotel with ceiling to floor windows. The rooftop is nice with a bar but it was very cold those days so I didn’t use it. The gym has nice Life Fitness equipment. I felt safe and all staff were really nice. Definitely great value and a new modern hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Juliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry, Pomona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean staff is great also
Stayed 2 nights in Feb 2025

10/10 Excellent

Gizelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice and the staff was amazing! The food was also really good (eating on the rooftop area was so nice). Also some cute/good food spots and shops on the same street that we’re walking distance
Stayed 2 nights in Jan 2025

8/10 Good

Seren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Television was all in Spanish can’t here a word staff was nice place was clean close to the shops and overall the place is not bad
Stayed 2 nights in Feb 2025

10/10 Excellent

ALEJANDRO

Stayed 2 nights in Feb 2025

10/10 Excellent

Ignacio

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Edwin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, new, clean, all amenities. Excellent customer service. All personnel are nice and professional. I will come back for sure!
Stayed 1 night in Feb 2025