Hotel Lucerna Tijuana

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Lucerna Tijuana

Terrace/patio
Reception
Outdoor pool
Terrace/patio
LCD TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa

Explore the area

Map
Paseo del los Heroes #10902, Zona Rio, Tijuana, BC, 22320
  • CAS Visa USA
    ‪8 min walk‬
  • Paseo Chapultepec
    ‪13 min walk‬
  • Plaza Rio Commercial Center
    ‪14 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪11 min drive‬

Room options

Deluxe Room EXPEDIA

7.8 out of 10
Good
(9 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds

8.4 out of 10
Very good
(19 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Lucerna select, 1 Cama King Size

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

7.2 out of 10
Good
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds

Double Room Deluxe

  • Sleeps 4

Single Room Executive

  • Sleeps 2

Double Room Executive

  • Sleeps 4

Single Room Deluxe

  • Sleeps 2

Room Luxury

  • Sleeps 2

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About this property

Hotel Lucerna Tijuana

4.5-star hotel in Zona Rio
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 6 bars/lounges, a fitness center, and a snack bar/deli. Housekeeping is available on request.
Hotel Lucerna Tijuana offers 168 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
In addition to a full-service spa, Hotel Lucerna Tijuana features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 6 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers a terrace, a garden, and concierge services. Complimentary self parking is available on site.

Hotel Lucerna Tijuana is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and noon.
Hotel Lucerna Tijuana has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 28 for adults and USD 16 for children
  • 2 restaurants
  • 6 bars/lounges
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 3 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Lucerna
Hotel Lucerna Tijuana
Lucerna Hotel
Lucerna Hotel Tijuana
Lucerna Tijuana Hotel
Tijuana Hotel Lucerna
Tijuana Lucerna
Lucerna Tijuana
Lucerna
Hotel Lucerna Tijuana Hotel
Hotel Lucerna Tijuana Tijuana
Hotel Lucerna Tijuana Hotel Tijuana

Hotel Lucerna Tijuana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 663 out of 1007 reviews" "
Rating 8 - Good. 151 out of 1007 reviews" "
Rating 6 - Okay. 88 out of 1007 reviews" "
Rating 4 - Poor. 46 out of 1007 reviews" "
Rating 2 - Terrible. 59 out of 1007 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Delon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ralph

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is super friendly. Nice restaurant and food options. Bar was opened late and showing sports.
Stayed 1 night in Oct 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rhonda

Stayed 2 nights in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nada

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,clean rooms, beautiful pool, soft music outside, Italian and Mexican, working area by the loby, chance to meet with lot of business people who stay in a hotel. Very nice staff-from the front desk to the cleaning service.
Stayed 1 night in Oct 2024

8/10 Good

Melinda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
DOUBLE.CHARGED AT LUCENA HOTEL, Tijuana!!
The Lucerna hotel charged me double the amount that showed on my booking thru Hotels.com. The hotel took out a deposit for the stay which was fine as I was advised by Hotels.com this would be released up to 5.days after my stay. The hotel then took out another charge for my stay along with the two deposits and I have yet to.see a refund my stay was Oct. 11 check out Oct 13. I've reached out thru this app to get refund and Answers and I get no response!! Today is October 23 and still no refund. This hotel is a fraud and taking guests money from their booking thru anf Hotels might be too as they dont assist you with issues like this after your stay!
Stayed 2 nights in Oct 2024

6/10 Okay

Guillermo

Stayed 2 nights in Oct 2024

10/10 Excellent

Gerald, culver city

Stayed 1 night in Oct 2024

8/10 Good

Jesus

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff is the best just like most Hotels on Mexico, food is excellent and front desk very professional and attentive. Just the rooms floor was very dirty
Stayed 1 night in Oct 2024

10/10 Excellent

Sylvia

Stayed 1 night in Sep 2024

10/10 Excellent

Victor

Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus, San Ysidro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024

8/10 Good

Marlene

Traveled with partner
Liked: Cleanliness, amenities
Unable to check in earlier when we have in the past without a problem so we had to get ready in the car the man who didn’t let us check in early was very rude So we ended up checking in at 7 pm or so so we didn’t really get no vip extras and the pillow on my side when I flipped it over it was disgusting I’m sorry please wash the sheets with bleach
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with a Friendly Staff
The hotel was very nice. The hotel staff were professional, warm, and welcoming.
Stayed 1 night in Oct 2024

10/10 Excellent

walter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service, room comfort
Hotel need’s updating also I have not been re-inversed for my initial deposit of $170
Stayed 2 nights in Oct 2024

10/10 Excellent

April

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff treats you like VIP everyone was nice and accommodating. Breakfast buffet in the hotel was delicious. Bar area also cool little spot to sit. Pool area was clean and quiet. Parking was so easy. Rooms were simple and clean. Having a balcony was a plus. Would definitely come back to stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Abigail

Stayed 1 night in Sep 2024

8/10 Good

Eira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit pricey for the size of the room & beds but overall 👍
Stayed 2 nights in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
All around good
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice food good. Did not leave hotel, just came for a wedding.
Stayed 1 night in Oct 2024

10/10 Excellent

Jesse

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the view felt like a high rise in a big and modern city
Stayed 1 night in Oct 2024