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Hotel Lucerna Tijuana

4.5 star property

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Photo gallery for Hotel Lucerna Tijuana

Terrace/patio
Reception
Terrace/patio
LCD TV
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Free WiFi

Explore the area

Map
Paseo del los Heroes #10902, Zona Rio, Tijuana, BC, 22320
  • CAS Visa USA
    ‪8 min walk‬
  • Plaza Rio Commercial Center
    ‪14 min walk‬
  • Estadio Caliente
    ‪4 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room EXPEDIA

Deluxe Room EXPEDIA | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room EXPEDIA

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Lucerna select, 1 Cama King Size

Lucerna select, 1 Cama King Size | Premium bedding, in-room safe, desk, blackout drapes

Lucerna select, 1 Cama King Size

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room Deluxe

Premium bedding, in-room safe, desk, blackout drapes

Double Room Deluxe

  • Sleeps 4

View all photos for Single Room Executive

Premium bedding, in-room safe, desk, blackout drapes

Single Room Executive

  • Sleeps 2

View all photos for Double Room Executive

Premium bedding, in-room safe, desk, blackout drapes

Double Room Executive

  • Sleeps 4

View all photos for Single Room Deluxe

Premium bedding, in-room safe, desk, blackout drapes

Single Room Deluxe

  • Sleeps 2

View all photos for Room Luxury

Premium bedding, in-room safe, desk, blackout drapes

Room Luxury

  • Sleeps 2

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About this property

Hotel Lucerna Tijuana

4.5-star hotel in Zona Rio
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel Lucerna Tijuana offers 168 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
In addition to a full-service spa, Hotel Lucerna Tijuana features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers a terrace, a garden, and concierge services. Complimentary self parking is available on site.

Hotel Lucerna Tijuana is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and noon.
Hotel Lucerna Tijuana has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 28 for adults and USD 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 3 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Lucerna
Hotel Lucerna Tijuana
Lucerna Hotel
Lucerna Hotel Tijuana
Lucerna Tijuana Hotel
Tijuana Hotel Lucerna
Tijuana Lucerna
Lucerna Tijuana
Lucerna
Hotel Lucerna Tijuana Hotel
Hotel Lucerna Tijuana Tijuana
Hotel Lucerna Tijuana Hotel Tijuana

Hotel Lucerna Tijuana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 789 out of 1139 reviews
Rating 8 - Good. 156 out of 1139 reviews
Rating 6 - Okay. 86 out of 1139 reviews
Rating 4 - Poor. 46 out of 1139 reviews
Rating 2 - Terrible. 62 out of 1139 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 2 nights in Feb 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Julia

Stayed 1 night in Feb 2025

10/10 Excellent

César

Stayed 1 night in Feb 2025

2/10 Terrible

Mariana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely rude
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 2 nights in Feb 2025

10/10 Excellent

Curtis

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Massiel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice with an affordable price. Love this hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!! Best in Tijuana!!
Stayed 1 night in Feb 2025

2/10 Terrible

Pedro

Stayed 1 night in Feb 2025

10/10 Excellent

Rodrigo

good
Stayed 1 night in Jan 2025

8/10 Good

Cesar, palmdale

Stayed 1 night in Jan 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place will stay again. Super clean, the beds were super comfortable.
Stayed 2 nights in Jan 2025

8/10 Good

Jolie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025

8/10 Good

Blake

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

4/10 Poor

Giridhar

Traveled with family and small children, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The worst customer service I have ever experienced. We paid for breakfast, and ordered vegetarian only food. But they delivered food with meat in it, and started blaming me that I ordered food with meat. When we called the front desk and tried to solve the issue with an understanding that English isn't the area's local language. But the hotel insulted saying that I was lying. Eventually they had to check the voice recording and accept their fault and brought the replacement food 90mins later. I would never stay here and would not recommend this place to anyone.

10/10 Excellent

Curtis

Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

tommy

Liked: Cleanliness
Disliked: Staff & service, room comfort
We have been coming to this hotel for many years as it is well located and attentive staff. Recently upon check in we were asked if we intended to use room service or cafe/bar. We prepaid with Hotel.com, but anticipated charges to the room, so we provided a credit card. However, we were denied room charges after running up a bill in the restaurant & bar. Embarrassed in front of other patrons the front desk would not help. Bill was paid but the front desk blamed us for the problem. Room noise was terrible as we were located above the outside bar. When we complained the front desk denied any responsibility. Great location & tradition doesn’t make up for horrible service.
Stayed 1 night in Feb 2025

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No cambiaría por nada quedarme en Lucerna siempre que voy a Tijuana. Es un lugar muy acogedor, limpio, seguro, cerca de todo lo importante, incluyendo el aeropuerto y la frontera. La comida es buenísima, en especial la de su Restaurante Rivoli.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jesus

Stayed 2 nights in Jan 2025