Hotel Jatay

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Jatay

Comfort Double Room | Blackout drapes, free WiFi, bed sheets
Reception
Exterior detail
Beach/ocean view
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Playas de Tijuana Sección Monumental, Av. Del Pacifico #560, Tijuana, BC, 22504
  • Monumental Plaza de Toros
    ‪7 min walk‬
  • Av Revolución
    ‪8 min drive‬
  • Centro Cultural Tijuana
    ‪10 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪27 min drive‬

Room options

Comfort Double Room

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Non Smoking

  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Hotel Jatay

3-star hotel in Playas de Tijuana
Along with a restaurant, this smoke-free hotel has valet parking and spa services. WiFi in public areas is free. Additionally, 24-hour room service, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Jatay offers 72 accommodations with hair dryers and complimentary toiletries. Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers spa services, tour/ticket assistance, and 24-hour room service. Parking is available onsite for a surcharge.

Hotel Jatay is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Hotel Jatay has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 100 per stay)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 for adults and MXN 150 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the beach

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service

More

  • Free local calls
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 150 for children
  • Valet parking fee: MXN 100 per stay
  • Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
  • Late check-out fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Jatay Tijuana
Jatay Tijuana
Hotel Jatay Hotel
Hotel Jatay Tijuana
Hotel Jatay Hotel Tijuana

Hotel Jatay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1006 reviews" "
Rating 8 - Good. 237 out of 1006 reviews" "
Rating 6 - Okay. 103 out of 1006 reviews" "
Rating 4 - Poor. 50 out of 1006 reviews" "
Rating 2 - Terrible. 44 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

NANCY

Stayed 1 night in Sep 2024

10/10 Excellent

Jazmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, cuarto y cama grande 10/10
Stayed 1 night in Oct 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and staff was very friendly and liked the private parking
Stayed 2 nights in Sep 2024

10/10 Excellent

Alvard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for relaxing
Stayed 1 night in Oct 2024

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Norma

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 5 nights in Sep 2024

6/10 Okay

David

Liked: Staff & service, amenities, property conditions & facilities
The staff are incredible, kind & very accommodating! I purchased the upgrade to an oceanview room & it was a great. My only hangup was the headboard in the bedroom was visibly dirty & there wasnt any area for soap inside of the shower. I would get management to buy into the idea of incidental costs when additional cleanup of rooms is required by housekeeping. This would be a perfect hotel for business professionals looking to spend time in Tijuana but they'd expect the cleanliness of the property to complement the extraordinary service of the staff.
Stayed 1 night in Sep 2024

6/10 Okay

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have no words to explain how awful night me and my family had last night, I was not able to sleep all night and still had to make a 10hr drive home, room 113 started having a party at around 1:30am, many people in the room having a karaoke night, I called front desk I was told someone will go to talk to them but they continued, they were having loud and inappropriate conversations, I called again around 2:30 am, I heard a staff member knocked their door and talked to them again but they continued with the party, around 3am I went and knock myself and a male opened the door and I asked to please be mindful, we had to leave in a couple of hours we had not Had sleep, he said they were having a good time but they will try to keep it low! They never did, my husband and I also reported it to front desk when we checked out, please please please pay more attention to this type of complaints and try to make accommodations, I suffer from seizures and lack of sleep will trigger them, we are extremely tired trying to get home si ve we had been stopping a lot!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and local restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Betty

Stayed 2 nights in Aug 2024

10/10 Excellent

Chasity

Stayed 1 night in Sep 2024

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent service
Stayed 1 night in Sep 2024

10/10 Excellent

Carmen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was very excellent for our one day stay, Rooms were very clean and comfortable to be in Playas Don't forget to ask for ocean view room. The only thing negative was the towels, can be better quality. That can be corrected by Owner. Restaurant has good food not included ok .
Stayed 1 night in Sep 2024

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, a really great restaurant, and the ocean view rooms have an excellent view of the ocean. They accommodated my every wish, and went out of their way to make me feel welcome. If you're going to the playas of Tijuana, I can't think of a better place to stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathan

Stayed 1 night in Aug 2024

4/10 Poor

Omar

Traveled with partner
Liked: Cleanliness
For the price, I was expecting at least a room whit natural light through a window, instead I move my blinds to find out it was an adjacent room working as storage.
Stayed 1 night in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
No ponen suficientes toallas ni papel para el baño
Stayed 3 nights in Sep 2024

10/10 Excellent

Alvard

Liked: Cleanliness, staff & service, property conditions & facilities
Great music
Stayed 1 night in Sep 2024

4/10 Poor

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Angie

Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Delia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed here because it is centric to the area we were going to explore. I was disappointed that the lobby was small as well as the elevator so it made check in a longer than expected.
Stayed 1 night in Aug 2024