Hotel Hacienda Santana

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda Santana

Lobby sitting area
Front of property - evening/night
Exterior
Bar (on property)
Indoor pool, seasonal outdoor pool, sun loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
Carretera Tecate Ensenada, Km.3.781 Colonia Maclovio Herrera, Tecate, BC, 21460
  • Nuestra Senora de Guadalupe Church
    4 min drive
  • Miguel Hidalgo Park
    5 min drive
  • Tecate Border
    5 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    38 min drive

Room options

Romantic Room

  • Sleeps 2
  • 1 Queen Bed

Premier Double Room, 2 Double Beds, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Double Room Single Use

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Premier Room, 1 King Bed

  • 366 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Family Studio, 2 Queen Beds, Terrace, Poolside

  • Sleeps 4
  • 2 Queen Beds

Traditional Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Hacienda Santana

3-star Tecate hotel with heated floors
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Hotel Hacienda Santana offers 71 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Hotel Hacienda Santana provides an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Hotel Hacienda Santana is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Bajo Tierra - Onsite family restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bajo Tierra

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500.00 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 900.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1600.00 per night
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 500.00 per pet, per night
  • Rollaway bed fee: MXN 900.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Property Registration Number Licencia Municipal de Operaciones para ejercer actividades mercantiles

We should mention

This property does not have elevators
The seasonal pool will be open from April to October

Property is also known as

Hotel Hacienda Santana Tecate
Hacienda Santana Tecate
Hacienda Santana
Hotel Hacienda Santana Hotel
Hotel Hacienda Santana Tecate
Hotel Hacienda Santana Hotel Tecate

Hotel Hacienda Santana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 495 out of 692 reviews" "
Rating 8 - Good. 140 out of 692 reviews" "
Rating 6 - Okay. 29 out of 692 reviews" "
Rating 4 - Poor. 6 out of 692 reviews" "
Rating 2 - Terrible. 22 out of 692 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying in here, personal are so attentive, rooms are clean and zero noise outside.. we always come back late, so I always asked to reserve a parking spot for us, and they truly do.. love this place to stay !!!
Stayed 2 nights in Sep 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

10/10 Excellent

jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay, excellent service
Stayed 1 night in Aug 2024

8/10 Good

Erik, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall, we thought the place was great--lots of nice sitting areas, antique items, pool table, and ping pong. The price was fair, though the hot tub wasn't working. Worst part was the breakfast that was so understaffed that the people were lined up practically begging for weak coffee, plastic spoons, and small portions of eggs. Where was the management to help the overwhelmed staff out? This was terrible. I would stay again but I would just decide to eat breakfast elsewhere.
Stayed 1 night in Aug 2024

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 1 night in Aug 2024

8/10 Good

Donaciano, Perris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome hotel!
Stayed 3 nights in Jul 2024

10/10 Excellent

Karla, Whittier

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cleanliness and the unique decor of antique furnishing in reception atea. The staff is very friendly and helpful. The restaurant Bajo Tierra was awesome and unique. It is underground and italian food was very good. Loved it.
Stayed 1 night in Jul 2024

8/10 Good

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a beautiful and good restaurant on site Bajo Tierra.
Stayed 1 night in Jul 2024

8/10 Good

Khaled

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well balanced hotel. All was good
Stayed 1 night in Jul 2024

8/10 Good

Joaquin

Stayed 2 nights in Jul 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their exceptional customer service
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a convenient place to stay every time we are in the city. We feel safe and comfortable.
Stayed 1 night in Jul 2024

6/10 Okay

jesus

Traveled with family
Disliked: Staff & service
Front desk not friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Always pleasant and friendly
Stayed 2 nights in Jul 2024

8/10 Good

Ramiro

Stayed 1 night in Jul 2024

8/10 Good

Patrick

Stayed 2 nights in Jul 2024

10/10 Excellent

Sergio

Stayed 1 night in Jul 2024

10/10 Excellent

Janet

Stayed 1 night in Jul 2024

10/10 Excellent

Tiki

Liked: Staff & service, property conditions & facilities
D
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandra, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean property
Stayed 1 night in Jun 2024

8/10 Good

Isamel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was good; but they gave us the wrong room (personal stuff from another guest) and even though they resolved it. How safe is to have a key for other room?
Stayed 1 night in Jun 2024