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Hampton Inn by Hilton Tijuana

3.5 star property

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Photo gallery for Hampton Inn by Hilton Tijuana

Indoor pool
Reception
Premium King Room with Sofa Bed and Bath | Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby sitting area
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Free airport shuttle
  • Parking included
  • Breakfast included
  • Room service

Explore the area

Map
Av. Universidad 1951-133, Col. Otay, Tijuana, BC, 22427
  • Autonomous University of Baja California
    ‪4 min walk‬
  • Alameda Otay
    ‪7 min walk‬
  • High Performance Center in Tijuana
    ‪11 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Refrigerator

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Refrigerator

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King Room with Sofa Bed and Bath

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium King Room with Sofa Bed and Bath

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Refrigerator

Room, 1 Queen Bed with Sofa bed, Refrigerator | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed with Sofa bed, Refrigerator

  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Refrigerator

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mini Fridge)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Mini Fridge)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hampton Inn by Hilton Tijuana

3.5-star hotel in Mesa de Otay
This hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hampton Inn by Hilton Tijuana offers 132 air-conditioned accommodations with fireplaces and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn by Hilton Tijuana features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a library, multilingual staff, and tour/ticket assistance. An area shuttle within 10 kilometers and a shuttle from the hotel to the airport (available 24 hours) are complimentary for guests. Complimentary self parking is available on site.

Hampton Inn by Hilton Tijuana has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Hampton Inn by Hilton Tijuana has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport drop-off shuttle on request
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Library

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Tijuana Hotel
Hampton Inn Hilton Tijuana
Hampton Inn by Hilton Tijuana Hotel
Hampton Inn by Hilton Tijuana Tijuana
Hampton Inn by Hilton Tijuana Hotel Tijuana

Hampton Inn by Hilton Tijuana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 663 out of 1006 reviews
Rating 8 - Good. 197 out of 1006 reviews
Rating 6 - Okay. 63 out of 1006 reviews
Rating 4 - Poor. 28 out of 1006 reviews
Rating 2 - Terrible. 55 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maribel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property has a very good restaurant right next to the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great, definitely would stay yhere again
Stayed 3 nights in Nov 2024

2/10 Terrible

Ana

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No respetan las pertenencias olvidadas..
Stayed 1 night in Nov 2024

10/10 Excellent

Vatche, Long Beach

Stayed 1 night in Nov 2024

10/10 Excellent

Liah

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on a Friday and were on the first floor away from the elevator and the room was quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Agnieszka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff,good breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

Rita, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Mauro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Brigitte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

david

disappointed
Crossing the border was a nightmare Turned around 2 times Called Hampton.to inform them .we would not be making our room It was already 8 And Mexican border said we would have to come back n morning.Hampton said pretty much..Too bad We've stayed there many times Won't again
Stayed 1 night in Nov 2024

10/10 Excellent

Jeanny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and staff is very courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

FRANCIS

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Fermin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, great place to stay
Marko was amazing!! He was so helpful to accommodate our special requests. It was such a a warm welcome to a bad travel day. I was surprised how nice this hotel was, the outside doesn't match the inside. Beautiful inside!!
Stayed 1 night in Oct 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like it’s literally 5 min from the Us Border ,very quiet and clean rooms, something i didn’t like it was the change of price once you arrived the hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Jorge

Stayed 2 nights in Oct 2024

8/10 Good

Heber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

anushka, san diego

Liked: Staff & service
Disliked: Cleanliness
The towels were small and very used, the pillow were flimsy and stained some with make up on, the sheets were almost in rags, the iron board and iron was stained with gooey residue. The curtains were broken and very dirty. The tv did not work. I stayed here 4 years ago and it was a much better experience newer cleaner. This was a dissapointing stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice area
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent personnel
Stayed 2 nights in Sep 2024

8/10 Good

Daihana

Traveled with family
Liked: Amenities
Muy agradable, muy buen servicio y muy profesionales
Stayed 2 nights in Sep 2024